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Motorola MOTO Q 9h Global Getting Started Manual

Motorola cell phone getting started guide
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  • Page 2: Table Of Contents

    Table of Contents Welcome to AT&T Table of Contents What’s in the Box? Insert the SIM Card & Battery Charge the Battery Insert a Memory Card Turn On Your MOTO Q™ 9h global Set Up Your MOTO Q™ 9h global Connect to AT&T Learn to Navigate &...
  • Page 3 Table of Contents Sync Your Smartphone with Your Computer Sync Contacts, Calendar, Email, Music, & More Use Your MOTO Q™ 9h global for More than Basics Find Your Way With AT&T Navigator AT&T Music™ Record a Video Clip Play a Video Clip Watch CV Watch Live Video with MobiTV Connect a Bluetooth®...
  • Page 4: Welcome To At&T

    Welcome to AT&T What’s in the Box? Welcome to AT&T Thank you for purchasing the MOTO Q™ 9h global. Take note of the components in the box, pictured on the right. To get started, we recommend the following: • Carefully follow the step-by-step instructions in this guide to set up your MOTO Q™...
  • Page 5: Insert The Sim Card & Battery

    Insert the SIM Card & Battery 2 minutes Caution: Don’t bend or scratch Subscriber Identity Module (SIM) card. Keep it away from static electricity, water, and dirt. Your SIM card contains your phone number and information like your list of contacts. Your MOTO Q™ 9h global comes with two batteries and two battery covers.
  • Page 6: Insert A Memory Card

    Welcome to AT&T Insert a Memory Card You can use a removable microSD memory card to store music, pictures, videos, and other files. For the maximum card size your smartphone supports, check Open the memory slot cover by gently lifting the cover away from the smartphone as shown. The cover remains attached to the smartphone.
  • Page 7: Turn On Your Moto Q™ 9H Global

    Turn On Your MOTO Q™ 9h global 1 minute To turn on your smartphone, press and release . If prompted, enter your password or SIM unlock code. To turn off your smartphone, press and hold for 3 seconds, then release it. Tip: To change how long your backlight stays on, see “extend battery life”...
  • Page 8: Set Up Your Moto Q™ 9H Global

    Set Up Your MOTO Q™ 9h global Connect to AT&T Set Up Your MOTO Q™ 9h global 1 minute To connect to the wireless network successfully, your MOTO Q™ 9h global must be powered on, your wireless service must be active and you must be in a coverage area.
  • Page 9 To go back one menu, press . To exit any menu or view without saving any changes, press To enter text (such as in a new text message), press your letter keys. To delete characters, press Hold to keep deleting. To start a new line, press As you enter letters, your smartphone might try to predict the word.
  • Page 10: Make Calls

    Set Up Your MOTO Q™ 9h global Make Calls 1 minute From the home screen, enter a phone number then press To voice dial, press and hold . When prompted, say “Call. ” When prompted again, say a number or contact name. When your smartphone rings and/or vibrates, press •...
  • Page 11: Text & Mms Messages

    Text & MMS Messages In addition to email, you can send and receive text (SMS) and multimedia (MMS) messages. Send Text & MMS Messages Messages Press > Menu Text Message Press > > Enter the contact phone number or email address, with a semicolon (;) between multiple numbers or addresses.
  • Page 12 Set Up Your MOTO Q™ 9h global Take a Photo & Send It 3 minutes Press to open the camera viewfinder. Point the camera lens at the photo subject. Press the center key to take a photo. Your smartphone saves the picture and shows it in the viewfinder. •...
  • Page 13 Read Text & MMS Messages When you receive a message, your smartphone plays an alert and shows a message indicator, such as On the home screen, press > If you do not see your messages, press navigation key Press the to select a message.
  • Page 14: Instant Messaging

    Set Up Your MOTO Q™ 9h global Instant Messaging If you subscribe to an instant messaging (IM) service, such as Yahoo! Messenger, AOL® Instant Messenger™, or Windows® Live Messenger, you can take the convenience and fun of IM on the go with your smartphone. Sign In 2 minutes Start...
  • Page 15: Go To Web Pages

    Go to Web Pages 1 minute To open your Web browser, press Action • To go to a Web page, press • To go to a link in a Web page, use the center key then press the • To add a Web address to your Favorites, open the Web page and press Bookmark this page >...
  • Page 16: Access Your Email

    • Corporate email accounts like Microsoft® Exchange Server or IBM Lotus Domino, are typically managed by an IT organization. To set up corporate email on your MOTO Q 9h global, you can use Xpress Mail for self-service or Microsoft® Direct Push and Good Mobile Messaging for IT-managed service.
  • Page 17: Set Up Personal Email With Xpress Mail

    Set Up Personal Email with Xpress Mail™ Xpress Mail™ works with most email services. If you complete this setup process and your email does not start arriving on your device, check with your email provider to validate eligibility. On the home screen, scroll to and select Install Now Scroll to and select Download Now...
  • Page 18 Access Your Email Mobile Number , enter your 10-digit (mobile) phone number, Next then press (the Right Soft Key). Portal or ISP 10. For personal email, select select your email provider (and press More listed, select to see more providers. Work For corporate email, select Professional Edition...
  • Page 19: Set Up Self-Service Corporate Email With Xpress Mail

    Set Up Self-Service Corporate Email with Xpress Mail™ To set up corporate Xpress Mail, you need to know our corporate email address and the type of mail server (Microsoft® Exchange Server or IBM Lotus Domino). Once you know this, complete these steps on your work computer, with an Internet connection: Go to the Web page Register Now...
  • Page 20: Set Up It-Managed Corporate Email

    Access Your Email Set Up IT-Managed Corporate Email To set up your IT managed corporate email account, you will need a PIN or server address from your corporate IT organization. Contact your IT administrator for more information about Microsoft® Direct Push and Good Mobile Messaging support for the MOTO Q™...
  • Page 21: Send & Receive Email

    Send & Receive Email After email is set up, you can send and receive email from your MOTO Q™ 9h global. When you receive messages, the top of your home screen. Press Select your email account (your provider name, To write a new message, press Menu in the message area, press To select several messages and delete, mark, or move them,...
  • Page 22: Sync Your Smartphone With Your Computer

    Sync Your Smartphone with Your Computer Sync Contacts, Calendar, Email, Music, & More Sync Your Smartphone with Your Computer You can use Microsoft® ActiveSync version 4.5 or above, or Windows® Mobile Device Center to synchronize your personal information and files between your smartphone and desktop computer. Installing &...
  • Page 23 Sync Music & Other Files With Your Computer Tip: For best results, choose media files that are 15 frames per second, 320x240 pixels, and 384 kbps. You will need: • a computer with media files and a program that manages them. Your smartphone plays WMA, WMV, MP3, AAC, eAAC, eAAC+, WAV, MP4, M4A, 3GP, MIDI, and Real Audio files.
  • Page 24: Use Your Moto Q™ 9H Global For More Than Basics

    Use Your MOTO Q™ 9h global for More than Basics Find Your Way With AT&T Navigator Use Your MOTO Q™ 9h global for More than Basics AT&T Navigator, with GPS enabled directions, is the fastest way to get where you are going - whether across town or across the country.
  • Page 25 Generate a Route with AT&T Navigator After you log into AT&T Navigator, select Address Type It Select and choose Enter the address for your destination, then select Congratulations! You generated a route! Close AT&T Navigator To exit AT&T Navigator, go to the main AT&T Navigator menu and press Drive To Done .
  • Page 26: At&T Music

    Use Your MOTO Q™ 9h global for More than Basics AT&T Music™ AT&T Music™ is the ultimate, integrated, on-the-go music experience. Wherever you go, AT&T Music will connect you to your music with a touch of a button. You can listen to your music, discover the latest songs, music news, concert updates, streaming music, ringtones, Answer Tones™, and watch the latest music videos.
  • Page 27: Record A Video Clip

    Record a Video Clip 2 minutes Menu Video Press , then > Tip: In the video viewfinder, press Point the camera lens at the photo subject. Press the center key to begin recording a video. center key Press the to stop recording and save the video, or press pause recording.
  • Page 28: Play A Video Clip

    Use Your MOTO Q™ 9h global for More than Basics Play a Video Clip 1 minute Thumbnails Press > Scroll to a video clip. Play Press . The video clip plays in the To play videos stored in another folder or on your memory card, press Thumbnails Menu Folders...
  • Page 29: Watch Cv

    Watch CV CV brings you quick, on-demand access to high quality news, sports, weather and entertainment video clips. Start On the Home screen press , then Select the show you want to watch. Watch Live Video with MobiTV Want video on your smartphone? You've got it. AT&T brings you news, sports, weather, entertainment and more. To install MobiTV: 3 minutes Start...
  • Page 30: Connect A Bluetooth® Wireless Headset

    Use Your MOTO Q™ 9h global for More than Basics Connect a Bluetooth® Wireless Headset Your smartphone supports Bluetooth wireless Bluetooth headset or car kit, or pair your smartphone with a computer to exchange and synchronize files. Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas.
  • Page 31: Store & Call Contacts

    Store & Call Contacts Store a Phone Number 4 minutes Start All Programs Press , then > Choose whether the contact will be stored on your smartphone ( card can only include a name and number. Enter information for the contact. Tip: While you are entering the number, you can tell your smartphone to pause and then dial more digits (such as a voicemail Menu...
  • Page 32: Add & View Calendar Events

    Use Your MOTO Q™ 9h global for More than Basics Add & View Calendar Events Add a New Calendar Event Start All Programs Calendar Press , then > Subject Tip: In the , you can enter text or press the All day event select the check box under...
  • Page 33: Manage Finances With Mobile Banking From At&T

    Manage Finances With Mobile Banking from AT&T With Mobile Banking, you can check your account balances, securely transfer funds between your eligible accounts, view and pay bills, and review your transaction history. You can access multiple banks, accounts and financial services within one application. To find out if your bank supports Mobile Banking from AT&T, visit Start To install Mobile Banking, press...
  • Page 34: Troubleshooting & Faqs

    Troubleshooting & FAQs My smartphone won’t turn on Troubleshooting & FAQs To turn on your smartphone, press and release be sure that the battery is fully charged. If it is, remove and replace the battery, then try to turn the smartphone on. My smartphone’s display is frozen In the event your smartphone does not respond for more than 30 seconds, be sure that the battery is fully charged.
  • Page 35 If you have an available USB port on your computer and you install the MOTO Q™ 9h global Getting Started Disc software on your computer to obtain the required USB drivers, you can connect your MOTO Q 9h global to your computer to charge the battery when the computer is turned on.
  • Page 36: Tips & Tricks

    Tips & Tricks Tips & Tricks To... Do this... open your music, Use shortcut keys to access your AT&T Music messages, and more calendar open the quick list Press and hold change your ringer and Tip: To silence your smartphone when it’s ringing, just press side volume keys earpiece volume To change the other caller’s voice volume, press volume...
  • Page 37 To... Do this... lock the keypad You can manually lock your smartphone to prevent accidental key presses To lock your smartphone, press To unlock your keypad, press have not set a password. To change your password and lock settings, press the Left Soft key to select All Programs then remember.
  • Page 38 Motorola reserves the right to change or modify any information or specifications without notice or obligation. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc.
  • Page 39 1. Missed Call: Shows E when you missed a call. 2. Voicemail: Shows w when you have new voicemail. 3. Message / Bluetooth: Shows C for a new message, or E when Bluetooth power is on. 4. Call Forward: Shows D when call forwarding is on. 5.
  • Page 40 Navigation Key AT&T Left Soft Key Get Xpress Mail MEdia Net Key Messages (0) No upcoming appointments. Call/Answer Key Profile: Normal Home Key Function Key Calendar Key Contacts Key 12:00 PM 12/31/2009 Start Contacts Center Select Key Right Soft Key Messaging Key Power/End Key Enter Key...
  • Page 41 microSD memory card slot Micro-USB Connector Microphone AT&T 12:00 PM 12/31/2009 Get Xpress Mail Messages (0) No upcoming appointments. Profile: Normal Start Contacts Side Scroll Key (up) Side Select Key Select highlighted items. Side Scroll Key (down) Back Keys...
  • Page 42: Where Can I Find More Information

    Where can I find more information? Interactive web tutorials, tips & tricks, and FAQs are available at Select Manufacturer: Motorola and Model: MOTO Q 9h. Detailed support including device specifications, user forums and knowledgebase articles are available For more information about your wireless service account, service plan or network, visit For Microsoft®...

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