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Motorola MOTO Q 9h User Manual

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  • Page 1 MOTO User’s Guide...
  • Page 3 Anytime Entertainment Load video and music files to make a media library that goes anywhere. Working Remotely Check e-mail and edit Microsoft® Office documents anywhere in the world. Help & QuickStart Tour On-phone help is available anytime. Just press Start > System Tools > Help and Quickstart. For more:
  • Page 4 Introducing your new MOTO Q™ 9h wireless phone! Here’s a quick anatomy lesson. Navigation Key Center Key Side Scroll Keys Navigate menus. Select highlighted Side Select Key items. Select highlighted Left Soft Key items. Right Soft Key Web Browser Key Back Keys Messaging Key Call/Answer Key...
  • Page 5 Camera Lens 2.0 MEGAPIXELS 8X DIGITAL ZOOM Camera Flash Storage Card Slot Insert MicroSD Storage Card Slot memory card Battery Door Release Micro USB Port Charge and connect phone accessories Speakers To avoid damaging your phone, carry it in an approved holster or case rather than a pocket, purse, or bag.
  • Page 6 Press the Power Key O to exit any menu or view without saving any changes. If you need help while using your phone, see the Motorola Support Web site at
  • Page 7 Furthermore, the purchase of the and settings of your service provider’s network. Additionally, Motorola products shall not be deemed to grant either directly or certain features may not be activated by your service provider, by implication, estoppel, or otherwise, any license under the and/or the provider’s network settings may limit the feature’s...
  • Page 8: Table Of Contents

    contents basics ....7 emergency calls ..18 handsfree ....44 about this guide .
  • Page 9: Basics

    basics This guide shows how to locate a menu feature as CAUTION: Before using the phone for follows: the first time, read the Important Safety Find it: Press Start > Call History > (received call) and Legal Information guide included in the box.
  • Page 10: Display

    display Tip: You can press the side scroll keys to scroll up and down, and press the side select key to select The home screen appears when you turn on the items (see page 1 for side key locations). phone. To dial a number from the home screen, press number keys and symbols Note:...
  • Page 11 Press the navigation key up, down, left, or right to Status indicators can appear at the top of the home scroll to basic menu items or text in the home screen. screen: 1. Voicemail 2. Message 3. Bluetooth 4. Call Press to return to the home screen.
  • Page 12 Bluetooth® Indicator – Shows when appears when the ring style profile is Normal, Outdoor, Bluetooth power is on. or Automatic. Call Forward Indicator – Shows when call Note: appears when the speakerphone is forwarding is on. Roam Indicator – Shows when your Battery Level Indicator –...
  • Page 13: Customize

    customize profiles Note: The Automatic profile is the same as Normal, except that it automatically switches to Vibrate during any event Each profile uses a different set of sounds, ring styles, stored in your Calendar. earpiece volume settings, or vibrations for incoming To choose your profile: calls and other events.
  • Page 14: Time & Date

    time & date Scroll and highlight the sound you want to change, then press the navigation key right or Your service provider usually sets the time and date on left to change it. your phone. To change it manually: Press the Done key to save the sound setting. Find it: Press Start >...
  • Page 15: Home Screen

    home screen change background image Want to copy an image from your PC to your phone to Set a photo or picture as a wallpaper (background) use as a background image? image or change your layout and color scheme on your home screen.
  • Page 16: Backlight

    To save battery life, your backlight turns more information, see the downloads catalog on the off when you’re not using your phone. The backlight Motorola Support Web site at: turns back on when you press a key. To set how long, or see your your phone waits before the backlight turns off: service provider’s Web site.
  • Page 17: Task Manager

    provider to check compatibility before installing the application on this phone. task manager Want to see what programs are running (active) on your phone? Use the Task Manager to see the programs, or stop a specific program from running. Find it: On the home screen, press Start >...
  • Page 18: Calls

    calls To make and answer calls, see your Quick Start Guide. • To see call details (like time and date), press the center key turn off a call alert • To see Menu Options, press Menu from the Call History view.
  • Page 19: Redial

    When the call goes through, your phone rings or options vibrates one time, shows Redial Successful, and connects Save to Save this number to a contact. the call. Contacts Send MMS Send a message to this number. view missed calls Filter Filter all calls in the Call History list.
  • Page 20: Emergency Calls

    international calls You can set your phone to play a distinctive ringer ID for specific entries stored in your contacts (see If your phone service includes international page 40). dialing, press and hold to insert your local international access code (indicated by +). Then, press emergency calls the keypad keys to dial the country code and phone number.
  • Page 21: Phone Numbers

    phone numbers menu shortcuts You can set the speed dial to call the entries in your You can set a shortcut to open an application on your phone’s contact list: phone: Press Start > Contacts. Press Start. Scroll to the desired contact and press the Scroll to the icon of the application you want a center key shortcut for and press Menu >...
  • Page 22: Voicemail

    voicemail three-way calling Note: Your service provider may include additional While connected to a call: information about using this feature. Place your current call on hold by pressing Your network stores the voicemail messages Menu > Hold. you receive. Enter the number of the other person you wish to When you receive a voicemail message, your phone connect to a three-way call and press shows the voicemail message indicator...
  • Page 23: E-Mail & Messages

    To set up e-mail on your MOTO Q™ 9h, refer to your Quick Start Guide. If you have problems reference setting up email or synchronizing, please visit or call the Motorola Note: Some features might not work if you set Customer Support Center at 1-800-657-7576 (United...
  • Page 24 features features create and add an e-mail signature view attachment Press Start > Messaging > (e-mail account), then press While viewing the message, use the Menu > Tools > Options > Signatures center key to select the attachment. Scroll to the account for which you are creating the Note: You can view attachments only for file types signature.
  • Page 25 features features reply, reply all or forward messages download message objects From your Inbox or an open message, press If an e-mail message includes an Menu > Reply, Reply All, or Forward attachment, when you open the message, the name of the attachment will appear highlighted. Tip: If you are replying to an e-mail in the e-mail To download the attachment, select the highlighted...
  • Page 26 features features download complete e-mail messages mark a folder for synchronization Press Start > Messaging > (e-mail account). When you synchronize your e-mail account Scroll to the message and press with your PC, the same Inbox folders that are in Menu >...
  • Page 27 features features view status of sent e-mail call a phone number in e-mail Press Start > Messaging > (e-mail account) Menu > Folders Highlight a phone number in a message and > Outbox press move e-mail to personal folder Messages in the Outbox have not been sent. To send a message, scroll to it and press Menu >...
  • Page 28: Global Address Look Up

    global address look Scroll through the list of entries that appears. When you locate your contact, press to make a call. From your phone, you can search the global address Note: Although the entire GAL cannot be stored list (GAL) stored on your company's Exchange Server. on your phone, once the contact is found, you can This means that you can find a contact’s phone add the single contact to your contact list.
  • Page 29: Connections

    connections Bluetooth® wireless To turn Bluetooth on: Press Start > Bluetooth > Bluetooth Manager > Settings then toggle Status to Bluetooth ON. Your phone supports Bluetooth wireless pairing (also The Bluetooth indicator appears in the home called linking or bonding). You can pair your phone screen.
  • Page 30: Send Objects To Another Device

    (see the device user’s guide). You can pair your phone send objects to another device with multiple devices, but only use it with one headset You can use Bluetooth pairing to send e-mail, device at a time. contacts, tasks, calendar items, audio, ring Your phone lists the devices it finds within range.
  • Page 31 use your phone as a remote control? Use PC Remote In the next window, make sure that to control when the video plays, stops, or pauses. “Show all devices” is chosen in the pull-down menu. Your computer should find your On your computer, turn Bluetooth power on.
  • Page 32: Synchronize

    advanced Bluetooth features features send object to device features Send an object to another device: make phone visible to other device Press Start > Bluetooth > BT Send Object Allow a Bluetooth device to discover your edit device properties / change device phone: name Press Start >...
  • Page 33: Sync Over The Air

    Server or Microsoft® Exchange Server (running the appropriate version software). For more information installing and setting up ActiveSync about this set-up, see the Motorola support Web site To synchronize information on your phone with a PC, at: you must use Windows® Mobile Device Center (on a...
  • Page 34: Sync With A Cable Connection

    When you finish the wizard, ActiveSync starts to Note: For more detailed information, see “Connecting synchronize automatically with your phone. a mobile device to a PC” in ActiveSync Help on your PC, the Microsoft Web Site for ActiveSync or the Motorola support Web site at connections...
  • Page 35: Modem-Link

    sync with a Bluetooth® connection Select Menu > Connect via Bluetooth. Ensure that the phone and PC are within close range. Once Microsoft® ActiveSync or Windows® Mobile Device Center is installed on your If this is the first time you have connected to this PC, you can connect it to your phone and sync with a PC using Bluetooth wireless, you must complete Bluetooth connection.
  • Page 36 You can use your phone as a modem to dial in to a Note: You must have a computer that has network. To do this, you need: Bluetooth capabilities for modem-link to work with Bluetooth wireless. • a Bluetooth® wireless or USB cable connection.
  • Page 37 Do not connect your data cable to your phone computer drivers, go to and computer until the following steps tell you to do In the Getting Started Disc application, go to the To use a USB cable with your phone to connect with...
  • Page 38 On your phone: Select Start > Settings > Control Panel > Phone and Modem Options. Now, you need to enable modem-link on your phone and install phone drivers: Select the Modems tab. Your modem should appear as Smartphone Wireless USB Modem On your phone, press Start >...
  • Page 39 Follow the prompts to connect to the Internet • Remove the checkmarks for account name using a modem: and password, default Internet connection. Select Next. • Network Connection Type: Connect to the Internet and select Next • If you do not plan to use your phone as the default Internet connection, then do not •...
  • Page 40 modem compression. Select OK. On the access the Internet. To deactivate these settings, General tab, verify that phone number is *99# open your Web browser and select Menu > Tools > Internet Options > Connections > Settings > Proxy Server, then •...
  • Page 41: Other Features

    other features Note: To open the main menu from your home features screen, press Start. To scroll through the pages of voice dial menu options, press the navigation key down. To To voice dial, press and hold in your home select a menu option, press the center key screen.
  • Page 42: Contacts

    features features call a phone number in a message set ringer ID for a contact E-mail or text messages can contain phone Note: You cannot store a ringer ID for numbers that have an underline, like a Web site SIM Contacts. hyperlink.
  • Page 43 features features set picture ID for contact set category for contact Note: You cannot store a picture ID for Note: You cannot store a category for SIM Contacts. SIM Contacts. Assign a photo or picture to appear when you Press Start > Contacts, scroll to a contact, then press receive a call from an entry: Menu >...
  • Page 44: Personalizing

    personalizing features ring volume features Press Start > System Tools > Settings > Profiles language Highlight the desired profile, then press Menu > Edit Set menu language: Under Ring Volume, press the navigation key left or Press Start > System Tools > Settings > Regional Settings right to adjust the volume for that profile.
  • Page 45 features features sounds master reset To change the default sounds for ring tone, To return your phone to original settings: Press Start reminders, new messages, alarm clock, or keypad > System Tools > Master Reset controls: The default master reset code is 000000 (6 zeroes). Press Start >...
  • Page 46: Call Times

    call times features reset call timers Network connection time is the elapsed time from To reset all call timers to zero (0), except for the the moment you connect to your service provider's Lifetime calls timer: network to the moment you end the call by pressing .
  • Page 47: Calendar

    calendar prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. features features add new calendar event speakerphone Press Start > Calendar, then press Menu > New Appointment Activate a connected external speakerphone Note: To schedule an all-day event, select the during a call:...
  • Page 48: Calculator

    features features view calendar event respond to a meeting request Press Start > Calendar to open the calendar for today. You can receive and respond to meeting requests on your phone in a similar manner as you do in • To see days before or after today, press the Outlook on your PC.
  • Page 49: Security

    security features memory & storage features To see the total, used, and available memory on manage certificates your phone and storage card: Enable or disable Internet access Press Start > System Tools > Memory Manager certificates stored on your phone: fun &...
  • Page 50 features features play games on your phone manage media files Press Start > Games To view, copy, delete, rename, or move files and folders on your phone or storage card: start Web browser Press Start > File Manager Press Start > Opera close Web browser In the browser, press Menu >...
  • Page 51: Index

    index battery life, extending 14, 27 certificate management 47 Bluetooth indicator 10 conference calls 20 accessibility 42 Bluetooth remote 28 contacts 18, 40 accessories 8, 44 Bluetooth wireless 27 copy files 28 accessory connector port 2, 3 bonding (See Bluetooth wireless) ActiveSync 31 alarm 43 date, 12...
  • Page 52 emergency number 18 message 21, 22, 23 end key 2, 3 message indicator 9, 10 Incoming Call message 17 message reminders 43 international access code 18 messages 21 ISP 21 file manager 48 e-mail 21 filter 17 text 21 forward 23 missed call 17 language 42 forward calls 39...
  • Page 53 optional accessory 8 reminders 43 speakerphone 44 optional feature 8 remote control 28 speed dial 18 over the air (OTA) 31 remove program 15 Start menu 7 owner information 43 reply 23 sync (cable) 32 return a call 17 synch (Bluetooth) 33 ring style indicator 10 synchronize 30 pairing (See Bluetooth wireless)
  • Page 54 voicemail message indicator 20 volume 42 volume keys 2, 3 wallpaper 13 Web 48 U.S. patent Re. 34,976 index...
  • Page 56 6809507A84-A...