Download  Print this page

Motorola MOTO Q9H User Manual

Wireless phone
Hide thumbs


Quick Links

Table of Contents
User Guide


Table of Contents

  Related Manuals for Motorola MOTO Q9H

  Summary of Contents for Motorola MOTO Q9H

  • Page 1 MOTO User Guide...
  • Page 3 Internet, and more. It’s time to take back control. It’s time to meet the MOTO Q™ 9h. My Phone, My Way Use photos for your wallpaper, use your songs for your ringtones, use new programs that you load onto your phone... you get the idea.
  • Page 4 Introducing your new MOTO Q™ 9h wireless phone! Here’s a quick anatomy lesson. Navigation Key Center Key Side Scroll Keys Navigate menus. Select highlighted Side Select Key items. Select highlighted Left Soft Key items. Right Soft Key Web Browser Key...
  • Page 5 Insert MicroSD Storage Card Slot memory card Battery Door Release Micro USB Port Charge and connect phone accessories Speakers To avoid damaging your phone, carry it in an approved holster or case rather than a pocket, purse, or bag. HELLOMOTO...
  • Page 6 Press the Power Key O to exit any menu or view without saving any changes. If you need help while using your phone, see the Motorola Support Web site at HELLOMOTO...
  • Page 7 Patent & Trademark Office. All other product or service names are royalty-free license to use that arises by operation of law in the the property of their respective owners. The Bluetooth trademarks sale of a product.
  • Page 8: Table Of Contents

    . . 24 reference ... 48 calls....38 your phone number. . . 24 instant messaging .
  • Page 9 Microsoft License ..89 web browser ..67 index ....94 entertainment..69 take &...
  • Page 10: Start Menu

    To open the menu from the home screen, Settings Java Apps • Phone press Start (the left soft key). • Sounds McAfee VirusScan • Profiles Tasks • Text Input Settings Media Center • Home Screen Windows Media •...
  • Page 11: Safety Information

    For optimal mobile device performance and to be sure that human information before using your mobile device.* exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these instructions and Exposure to Radio Frequency (RF) precautions.
  • Page 12 In an aircraft, turn off your mobile device whenever instructed to device and its antenna at least 2.5 centimeters (1 inch) from your do so by airline staff. If your mobile device offers an airplane mode body when transmitting. or similar feature, consult airline staff about using it in flight.
  • Page 13: Hearing Aids

    Always obey them. When you are in such an area, turn off your mobile device, and do When using your mobile device while driving, please: not remove, install, or charge batteries. In such areas, sparks can •...
  • Page 14: Batteries And Chargers

    Glass Parts Your battery or mobile device may require Some parts of your mobile device may be made of glass. This glass 032375o recycling in accordance with local laws. could break if the product is dropped on a hard surface or receives Contact your local regulatory authorities a substantial impact.
  • Page 15: Caution About High Volume Usage

    These may occur even if a person has never had a previous discomfort in your hands, arms, shoulders, neck, or other parts of seizure or blackout.
  • Page 16: Fcc Notice

    This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This...
  • Page 17: Use And Care

    Use and Care use and care To care for your Motorola phone, please keep it away from: liquids of any kind dust and dirt Don’t expose your phone to water, rain, Don’t expose your phone to dust, dirt, sand, extreme humidity, sweat, or other moisture.
  • Page 18: Eu Conformance

    Product Approval Type: MC2-41H14 Number The above gives an example of a typical Product Approval Number. You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at To find your DoC, enter the product Approval Number from your product’s label in the “Search”...
  • Page 19: Recycling Information

    Please do not dispose of mobile telephones or electrical accessories, such as chargers or headsets, with your household waste. In some countries or regions, collection systems have been set up to handle waste electrical and electronic items. Please contact your regional authorities for more details. If no suitable...
  • Page 20: Essentials

    Navigation Center Key side select key to select items (see This guide shows how to locate a menu page 3 for side key locations). feature as follows: Find it: Press Start > Call History > (received call) essentials...
  • Page 21: Sim Card

    This means a feature is To insert and use a storage card, see your network/subscription dependent MOTOSTART Guide. and may not be available in all areas. Contact your service provider for Turn off your phone and remove your more information.
  • Page 22: Battery

    When finished, your display shows a full battery icon ^. Tip: Relax, you can’t overcharge your battery. It will perform best after you fully charge and discharge it a few times. You can also charge your battery with a USB cable plugged into a computer, unless your battery is completely drained.
  • Page 23: Battery Tips

    Power Management > Backlight time out on battery or • New batteries or batteries stored for Backlight time out on AC. When the backlight is off, a long time may take more time to the display is visible but dim.
  • Page 24: Turn It On & Off

    If you notice a change in your Tip: If your phone does not turn on, take your battery life, it is probably time to battery out, put it back in, and try again.
  • Page 25: Answer A Call

    N to answer. To “hang up,” press O. 1 Choose whether the contact will be • If you are busy when a call comes in, stored on your phone (Outlook contact) or press Ignore to send the call directly to your SIM card.
  • Page 26: Call A Stored Number

    Tip: If you get a call or message from your phone number someone who isn’t in your list of contacts, To view your phone number, press Start > you can create a contact from Call History, Settings > Phone > Call Options.
  • Page 27: Tips & Tricks

    & tricks From the home screen (shown on page 35), To... Do this... you can use the following shortcuts: Press and hold X. open quick options To... Do this... play music To keep using your games Press and hold X to open...
  • Page 28: Basics

    For soft key locations, see page 2. display Press the navigation key S up, down, left, or right to scroll to basic menu items or text The home screen appears when you turn on in the home screen. Press X to return to the the phone.
  • Page 29 Status indicators can appear at the top of the 3 Bluetooth™ Indicator – Shows E when home screen: Bluetooth power is on. 4 Call Forward Indicator – Shows D when 1. Voicemail 2. Message 3. Bluetooth 4. Call call forwarding is on.
  • Page 30: Text Entry

    7 Profile Indicator – Shows when your text entry ring style is set to Silent (Q) or Vibrate (<). You can enter text and numbers using the No indicator appears when the ring style keypad. When you select a field that requires profile is Normal, Outdoor, or Automatic.
  • Page 31 Alt key b. Press b twice to lock it. Your phone automatically chooses To enter other special characters and Ä for entries that only allow foreign alphabet characters, press b numbers, like phone numbers.
  • Page 32: Volume

    “prog”), press f. To turn off text the volume keys to adjust it. Master volume prediction, press Start > Settings > Text Input Settings controls all sound except the other caller’s and uncheck Text Prediction. voice on phone calls.
  • Page 33: Handsfree Speaker

    • Want to turn off a sound? Press Start > You can use your phone’s handsfree speaker Settings > Sounds. Highlight the desired on calls without holding the phone to your ear. item and select the sound you want to During a call, press h to turn on the associate with that item.
  • Page 34 Without your password, you can 1 Check the Prompt if device unused for checkbox, reset your phone, but it will result in the loss and select the amount of time for the of your personalized settings and all content phone to be inactive before automatically stored in phone memory.
  • Page 35: Customize

    To choose your profile: For example, the Outdoor profile volume is Find it: On the home screen, scroll and select much louder than the Normal profile. Profile: > profile style name Here are the profiles you can choose:...
  • Page 36: Time & Date

    2 Press the Done key to save the sound manually: setting. Find it: Press Start > Settings > Clock & Alarm > Note: If you download a sound file for a Date and Time ring tone, it does not automatically save in 1 In Time Zone, use the navigation key S to the Sounds location.
  • Page 37: Home Screen

    Want to copy an image from your PC to your Set a photo or picture as a wallpaper phone to use as a background image? (background) image or change your layout and color scheme on your home screen.
  • Page 38: Backlight

    Find it: Press Start > Settings > Power Management > My Documents > My Pictures. If the picture file Backlight time out on battery or Backlight time out on AC is not located in the My Documents folder, go to the folder where the picture file is stored and copy it to the My Pictures folder.
  • Page 39: Third-Party Applications

    Compatible commercial and Find it: On the home screen, press Start > free applications are available on the Internet. System Tools > Task Manager For more information, see the downloads...
  • Page 40: Calls

    • To see call details (like time and date), press the center key s. You can use the side scroll keys to turn off the ringer before answering the call. • To see Menu Options, press Menu from the Call History view.
  • Page 41: Redial

    View Timers View the call times for all calls. 1 Press N from the home screen to see Delete/ Delete this call from the the calls list. Delete List Call History. 2 Highlight the entry you want to call, Save to Save this number to a contact.
  • Page 42: Caller Id

    (indicated by +). Then, press the more emergency phone numbers, such keypad keys to dial the country code and as 911 or 112, that you can call under any phone number. circumstances, even when your phone and keypad are locked.
  • Page 43: Speed Dial

    You can set the speed dial to call the entries in You can use speed dialing in two ways: your phone’s contact list: quick access for up to 98 phone numbers and shortcuts to features found in the 1 Press Start >...
  • Page 44: Voicemail

    Note: To delete a shortcut, press Start > Speed Dial, scroll to the shortcut, then press > Note: You can’t store a pause (p) or wait (w) Menu > Delete. Your service provider might character in your voicemail number. If you add a Voicemail shortcut you cannot delete.
  • Page 45: Three-Way Calling

    Swap to switch between the calls, or press Menu > Conference to combine them. 4 If you receive a second call while you are already on a call: 5 To answer the second call and put the first call on hold, press Answer.
  • Page 46: E-Mail & Messages

    If you have problems setting up If you do not see a list of messages, email or synchronizing, please visit press Menu > Folders > Inbox. To return to the folder list, press Menu > Folders. To read a message: Press the navigation receive &...
  • Page 47: Message Attachments

    PowerPoint files attached, you can open find, delete, and more. and edit them using Documents To Go. You can • PDF documents: Press the Zoom key also view .pdf file attachments, or extract .zip to change the zoom level.
  • Page 48: Send A Message

    • To reply, press Menu > Reply or Reply All. send a message Enter the message and press Send. You can send three types of • To forward, press Menu > Reply > Forward. messages: SMS (text messages), Enter the message and press Send.
  • Page 49: Global Address Look Up

    Exchange Server. This means that you can the message, on the message area press find a contact’s phone number or e-mail Menu > Insert > Picture or Voice Note or File. without having to store the information Note: If you select to insert a voice note directly to your phone.
  • Page 50: Messaging Quick Reference

    GAL Lookup can be found from Contacts and Tip: You can also choose to send a message, Company Directory. Company Directory is found in SMS or e-mail to a contact found using GAL. Messaging, Phone, Calendar and Speed Dial. Here’s In a new message or e-mail, press Menu >...
  • Page 51 (see page 44). creating the signature. Select Use signature with this account. Select the Signature box, enter your To add a picture, voice note, or file to an signature, and press Done. e-mail message, open the message area and press Menu >...
  • Page 52 Menu > Reply, Reply All, or Forward Note: You can view attachments only for Tip: If you are replying to an e-mail in the file types that are supported by the phone. e-mail account, you will send less data if you do not edit the original message.
  • Page 53 If an e-mail message includes an To add a picture, voice note, or file in attachment, when you open the an e-mail message, in the composing message, the name of the message area press Menu >...
  • Page 54 To send a message, scroll to it and press Press Start > Messaging > (e-mail account), Menu > Send/Receive. then press Menu > Folders > Menu > Show all receive e-mail Folders, and press Menu > Manage Folders If your phone is set up to automatically...
  • Page 55: Instant Messaging

    Press Start > Messaging > (e-mail Press Start > Messaging > (e-mail account), account), then press Menu > Send/Receive. press Menu > Folders, scroll to Deleted items, then press Menu > Delete All. call a phone number in e-mail Highlight a phone number in a instant messaging message and press N.
  • Page 56 • To start a conversation, highlight the When you are signed in but not in a other person, press Write, enter text, conversation, press Menu to manage your and press j. contacts or groups, change your status, or sign out. To access other communities, •...
  • Page 57: Connections

    Just turn on the device pair your phone with a Bluetooth headset or or move it near the phone. car kit, or pair your phone with a computer to exchange and synchronize files. To turn Bluetooth on: Press Start > Bluetooth >...
  • Page 58: Send Objects To Another Device

    Bluetooth When the devices are paired, an icon appears power is on and the device is on and ready on the home screen in the Bluetooth Task in pairing or bonding mode (see the device Tray.
  • Page 59: Use Your Phone As A Pc Remote

    1 On your computer, turn Bluetooth power want to send. Tip: To select an item, press the 2 On your phone, press Start > Bluetooth > center key s. BT PC Remote. If necessary, press Yes to turn on Bluetooth power.
  • Page 60: Advanced Bluetooth Features

    (such as 0000) and press the Accept key. to see this phone When PC Remote is connected, your phone connect to recognized device display shows a key map that tells you what Connect to a recognized handsfree your keys control on the PC. To determine device:...
  • Page 61: Synchronize

    You can synchronize the information on your phone in two ways, over the air (OTA) or Send an object to another device: using a cable and your computer. Press Start > Bluetooth > BT Send Object...
  • Page 62: Sync With A Computer

    Note: If you are out of network coverage, installing and setting up ActiveSync and your phone tries to sync 3 times without To synchronize information on your phone finding a network, you will receive a with a PC, you must use Windows® Mobile notification.
  • Page 63 2 After setup completes, connect your sync with a cable connection phone to the PC. The phone drivers install Once Microsoft® on your computer and then the Sync ActiveSync or Setup Wizard automatically starts. Windows® Mobile Device Center is 3 Follow the instructions on the screen to installed on your complete the wizard.
  • Page 64 6 Select Menu > Connect via Bluetooth. Mobile Device Center is installed on your PC, Ensure that the phone and PC are you can connect it to your phone and sync within close range. If this is the first time with a Bluetooth connection.
  • Page 65: Modem-Link

    You can use your phone as a modem to Bluetooth wireless. To do this on your dial in to a network. To do this, you need phone, press Start > Bluetooth > Bluetooth a Bluetooth™ wireless or USB cable Manager >...
  • Page 66 Your computer automatically launches the is checked. Getting Started Disc. Now you can use your phone as a modem to Note: If you do not have the Getting connect to a service provider or network. Started Disc, or want the latest version...
  • Page 67 Now, you need to enable modem-link on your phone and install phone drivers: 7 Select the Hardware tab. 4 On your phone, press Start > Settings > 8 Press the Device Manager button. Connections > USB Device Type > Modem, 9 Expand the Modems list.
  • Page 68 13 Follow the prompts to connect to the • If you do not plan to use your phone as Internet using a modem: the default Internet connection, then do not check Make this the default Internet • Network Connection Type: Connect to connection.
  • Page 69: Web Browser

    Search On your phone, to return your phone to Browser Links ActiveSync mode for USB connections, » Link 1 press Start > Settings > Connections > USB Device Type » Link 2 » Link 3 > ActiveSync. » Link 4...
  • Page 70 • To go to a Web page, press Action > Go to. Enter the address and press OK. • To go to a link in a Web page, use the navigation key S to highlight the link and then press the center key s.
  • Page 71: Entertainment

    1 Point the camera lens at the photo subject. Press e to open the camera viewfinder: 2 Press e or the center key s to take a photo. Your phone saves the picture and Pictures & Videos shows it in the viewfinder.
  • Page 72 4 Aim the camera lens at yourself. Note: To see your stored pictures, press Start 5 When you hear the camera shutter sound, > Pictures & Videos. Select the picture to view and your phone takes the photo and shows it press View.
  • Page 73: Record & Play Video Clip

    & play video clip In the picture viewfinder press Menu > Options record a video clip to open the Picture Options Menu. This menu can include the following options: Find it: Press e, then Menu > Video option Pictures &...
  • Page 74: Video Options

    1 Point the camera lens at the photo video options subject. In the video viewfinder press Menu > Options 2 Press e or the center key s to begin to open the video options menu: recording a video. The viewfinder shows what the video is recording.
  • Page 75: Video Playback Options

    Find it: Press Start > Pictures & Videos > video clip video playback options > Play In the video playback window press Menu > The video clip plays in the Windows Media Player. Options to open the Video Playback Menu.
  • Page 76 Library Determines if the player starts on the Library view. Skins Determine Windows® Media Player skin theme. Buttons Set playback button mapping. entertainment...
  • Page 77: Other Features

    S down. To select a menu To voice dial, press and hold h in your option, press the center key s. home screen. When prompted, say “Call”, followed by a number or contact name.
  • Page 78: Contacts

    Press Start > Contacts, scroll to a contact, phone numbers that have an underline, then press Menu > Edit like a Web site hyperlink. To dial one of set ringer ID for a contact these numbers, scroll to it and press N.
  • Page 79 ID for contact set category view Note: You cannot store a picture ID for Press Start > Contacts, then press Menu > Filter SIM Contacts. send contact to another device Assign a photo or picture to appear when Use a Bluetooth™...
  • Page 80: Personalizing

    Shortcut: In the home screen, press and Tip: While you enter text (such as in a text hold the back key on the right side of the message), your phone suggests words. To...
  • Page 81 Press Start > System Tools > Master Reset alarm The default master reset code is 000000 Press Start > Settings > Clock & Alarm > Alarm (6 zeroes). Tip: Need to change or set the alarm Master reset does not reset the unlock alert style? Press Start >...
  • Page 82: Call Times

    Network connection time is the elapsed To reset all call timers to zero (0), except for time from the moment you connect to your the Lifetime calls timer: service provider ’s network to the moment Press Start >...
  • Page 83: Handsfree

    Always obey the Note: To schedule an all-day event, select laws and regulations on the use of these the All day event check box under End time. products. All-day events do not occupy blocks of time in the calendar;...
  • Page 84 Press Start > Calendar to open the calendar The default reminder time for tasks and for today. calendar items is 15 minutes. To change this default: • To see days before or after today, press the navigation key S left Press Start >...
  • Page 85: Calculator

    You can receive and respond to meeting manage certificates requests on your phone in a similar manner as you do in Outlook on your PC. Enable or disable Internet access certificates stored on your phone: Press Start >...
  • Page 86: Fun & Games

    To see the total, used, and available Press Start > Pictures & Videos memory on your phone and storage card: For more information about Windows® Press Start > System Tools > Memory Manager Media, see your MOTOSTART Guide. play games on your phone fun & games Press Start >...
  • Page 87 Web page To download a picture, sound, or phone theme from a Web page: Highlight the file, press the center key s, then press Save. To download a picture or other object from a Web page: Highlight the item, press Menu, and choose an option such as Save image.
  • Page 88: Service & Repair

    & repair Tip: Motorola Software Update is an easy way to update your phone. Make sure you have the latest available software updates at If you have questions or need assistance, we’re here to help. Motorola Support: Go to, where you can select from a number of customer care options.
  • Page 89: Specific Absorption Rate Data

    ICNIRP and for the use of mobile devices. They note that if you want to reduce include safety margins designed to assure the protection of all your exposure then you can do so by limiting the length of calls or persons, regardless of age and health.
  • Page 90: Information From The World Health Organization

    Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away from your head and body.
  • Page 91: Microsoft End User License Agreement

    Desktop Software, you may install and use ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE only one (1) copy of such component(s) on the DEVICE or a single OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON computer with which you use the DEVICE.
  • Page 92 EULA only as part of a sale or transfer of the DEVICE, provided you statistical processes; that recognition errors are inherent in the retain no copies, you transfer all of the SOFTWARE (including all processes;...
  • Page 93 13. Links to Third Party Sites. The SOFTWARE may provide you 10. Consent to Use of Data. You agree that Licensor, its with the ability to link to third party sites through the use of the subsidiaries and affiliates may collect and use technical SOFTWARE.
  • Page 94 15.1. DEVICE Software. If the DEVICE Software is provided by and the inclusion of any link does not imply an endorsement of the Motorola, its subsidiaries or affiliates, separate from the DEVICE...
  • Page 95 This EULA grants you no rights to use such content. All rights not specifically granted under this EULA are reserved by Motorola, Licensor, their affiliates, subsidiaries, and suppliers.
  • Page 96: Index

    21 answer 23, 36 port 2, 3 battery indicator 28 end 23 ActiveSync 60 battery life, extending 36, 55 forwarding 75 alarm 79 Bluetooth connection 77, 82 make 22 alert Bluetooth indicator 27 call timers 80...
  • Page 97 83, 84 emergency number 40 headset 81 codes 31 end a call 23 headset jack 2, 3 conference calls 43 end key 2, 3, 23 home screen 26, 35 contacts 41, 76 enter hyperlink copy files 56 numbers 29 phone number 76...
  • Page 98 See phone number picture 84 menu icons 26 numbers 29 picture ID 40, 77 menu indicator 26 numeric entry mode 29 power key 2, 3, 22 menu key 2, 3 priority 47 menu shortcuts 42 profile 33 message 48, 49, 50 program...
  • Page 99 57 signal strength indicator 28 text entry 28 remove program 37 signature 49 text message 48, 49, 50 reply 50 SIM card 19 third party applications 37 return a call 39 soft keys 2, 3, 26 three way calling 43...
  • Page 100 42 volume 30, 78 volume keys 2, 3 wallpaper 35 web 84 phone number 76 web browser 84 disconnect 84 web page 84 your phone number 24 index...
  • Page 102 Part No: 6802935J59...

This manual is also suitable for:

Q9h - moto q 9h smartphoneMoto q 9h