Akuvox SP-R55P User Manual
  1. Manuals
  2. Brands
  3. Akuvox Manuals
  4. IP Phone
  5. SP-R55P
  6. User manual

Akuvox SP-R55P User Manual

Hide thumbs Also See for SP-R55P:
Table of Contents

Advertisement

Quick Links

SP-R55P IP Phone User Manual
1

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SP-R55P and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Akuvox SP-R55P

Summary of Contents for Akuvox SP-R55P

  • Page 1 SP-R55P IP Phone User Manual...

  • Page 2: Table Of Contents

    Content 1. Overview..................5 1.1. Introduction......................5 1.2. Features......................6 1.3. Keypad......................8 1.4. Icon introduction.................... 10 2. Installation..................11 2.1. Check package content...................11 2.2. Connection diagram..................11 2.3. Installation steps.....................12 3. Functions..................13 3.1. Make a call......................13 3.1.1. Call Device.................... 13 3.1.2. Call method..................13 3.2.
  • Page 3 3.17.2. HotDesking Feature................30 3.18. XML Browser....................31 3.19. Call Recording....................32 3.20. Keypad Lock....................33 3.21. Busy Lamp Field....................34 3.22. BLF List......................36 3.23. Automatic Call Distribution(ACD)..............38 3.24. Hoteling......................39 3.25. Application....................41 3.25.1. Text Message..................41 3.25.2. Voice Message..................42 4. Setting....................45 4.1. Basic Settings....................45 4.1.1.
  • Page 4 5.2. Account->Basic....................67 5.3. Account->Advanced..................69 5.4. Network->Basic....................74 5.5. Network->Advanced..................75 5.6. Phone ->Time/Lang..................79 5.7. Phone->Preference..................81 5.8. Phone->Call Feature..................81 5.9. Phone->Voice....................86 5.10. Phone->Key/Display..................88 5.11. Phone->Ring tones..................90 5.12. Phone->Tones....................91 5.13. Phone->Dial Plan->Replace Rule..............91 5.14. Phone ->Dial Plan->Dial Now............... 92 5.15.

  • Page 5: Overview

    Akuvox R55P is very easy to understand, configure, and deploy. The web interface is designed to provide a clean and user-friendly configuration window so that users won’t get lost in complicated menus and maintenance.

  • Page 6: Features

    Akuvox SP-R55P Overview 1.2. Features  Highlights  HD Voice  Up to 3 SIP Accounts  2.3‘’ 132x64 Graphical LCD with Backlight  Support 3-way Conference  Full Compatible with Asterisk, BroadSoft Platform  Phone Features  3 Lines(support 3 SIP accounts) ...
  • Page 7 Akuvox SP-R55P Overview  SMS, Voicemail, MWI Message Notification  Music on hold, Intercom  BLF(Busy Lamp Field)  Call Pickup, Group Call Pickup  Call Recording  Anonymous Call, Anonymous Call Rejection  Network Features  SIP V1(RFC2543), V2(RFC3261) ...

  • Page 8: Keypad

    Akuvox SP-R55P Overview 1.3. Keypad Keypad Description  Key name Function Description Navigation Assists you in selecting an item that you want to process under the menu by pressing the Up, Down, Right or Left key. Press the center key to save.
  • Page 9 Akuvox SP-R55P Overview Headset Use the headset key to call out or call in. Conference Use the Conference key to establish 3-way conference. Redial View the Missed Calls, Incoming Calls and Dialed Calls. Mute Press this key in calling mode and you can hear the other side, but the other side cannot hear you.

  • Page 10: Icon Introduction

    Akuvox SP-R55P Overview Port Port name Description Power switch Input: 5V DC 1A Internet port 10/100M Connect it to Network PC port 10/100M Connect it to PC Handset Port type: RJ-9 connector Headset Port type: RJ-9 connector 1.4. Icon introduction...

  • Page 11: Installation

    Akuvox SP-R55P Installation 2.Installation 2.1. Check package content Please refer to the package list below to check the completeness of package Name Quantity SIP IP Phone unit handset RJ-9 Cable Power Adapter RJ-45 Cable Stand Quick installation guide 2.2. Connection diagram...

  • Page 12: Installation Steps

    Akuvox SP-R55P and the other end to wall network jack. Step 3 – Connect the computer Connect one end of the RJ-45 Ethernet cable to the PC port at the back of the Akuvox SP-R55P and the other end to the Ethernet port on your computer.

  • Page 13: Functions

    Akuvox SP-R55P Installation 3.Functions 3.1. Make a call 3.1.1. Call Device User can make a phone call via the following methods： 1. Pick up the handset, icon will be shown on the idle screen. 2. Press the Handfree key, icon will be shown on the idle screen.

  • Page 14: Answer A Call

    Akuvox SP-R55P Functions 3.2. Answer a call 1) If there are only one incoming call, pick up the handset or press the Speaker key/ Answer soft key to answer directly. You can also press headset key to answer if you use headset.

  • Page 15: Do Not Disturb(Dnd)

    Akuvox SP-R55P Functions 3.5. Do Not Disturb(DND) If you enable DND feature, the phone will reject to answer all calls automatically and the UI will present missed calls at the same time. The caller will play busy tone. To configure DND feature via phone.

  • Page 16: Call Waiting

    Akuvox SP-R55P Functions default Phone mode shown as below. If you select Custom mode, the corresponding account will be displayed. The Switch soft key is unavailable in this interface. You can press down/up button on the phone to enter the next item interface.

  • Page 17: Call Completion

    Akuvox SP-R55P Functions 1) Go to the path: Menu ->Features-> Call Waiting. 2) You can press Left/Right button or press Switch soft key to activate or deactivate call waiting feature. 3) Then press the Save key to save the changes. Press Up/Down button to enter the next item interface.

  • Page 18: Call Forward

    Akuvox SP-R55P Functions 3.8. Call Forward You can set the static forward to switch all the incoming calls to specified number; Also you can use dynamic forward to switch all the incoming calls forward to the number inputted when the phone is ringing.

  • Page 19: Call Transfer

    Akuvox SP-R55P Functions 3.9. Call Transfer You can use the following two ways to transfer talking to the other party：  Blind Transfer: Transfer a call directly to the other party without any negotiation.  Semi-consultation Transfer: Transfer a call when the other party is ringing.

  • Page 20: Consultation Transfer

    3-way conference). 3.10.1. Local Conference Akuvox SP-R55P can invite other two parties at most to attend local conference. The default conference type of Akuvox SP-R55P is local conference.  To set up a local conference 1.

  • Page 21: Network Conference

    Idle. The conference interface shown as below. 3.10.2. Network Conference Akuvox SP-R55P network conference feature can support multiple parties conference(more than 3-way conference). Go to the path: Account->Advanced->Conference. Select the type as Network, enter the Conference URI. Then click Submit to save.

  • Page 22: Call Park

    Akuvox SP-R55P Functions Note: Network conference is not available on all servers. For more information, you can ask to administrator for help. You can configure it only via web interface. 3.11. Call Park You can use Call Park feature to hold the current conversation, and then resume the conversation in another phone (For example, in another phone of another office or conference).

  • Page 23: Pickup

    3.12. Pickup You can use pickup to answer other users’ incoming call. The IP phone Akuvox SP-R55P supports specified pickup and group pickup. Note: Press the group pickup only to answer line 1 incoming call if there are many lines incoming calls in group.

  • Page 24: Group Pickup

    Akuvox SP-R55P Functions  Set specified pickup key via phone interface, 1) Go to the path: Menu->Features->Programmable keys->Line Keys/Soft Keys/Function Keys 2) Press Left/Right button or press Switch soft key to select the type as PickUp. Press Down key to set label/Value/Account. The Value format you can ask the administrator for more information.

  • Page 25: Speed Dial

    Akuvox SP-R55P Functions group members.  Set group pickup via phone interface 1) Go to the path: Menu->Features->Programmable keys->Line Keys/Soft Keys/Function Keys. 2) Press Left/Right button or press Switch soft key to select the type as PickUp. Press Down key to set label/Value. The Value format you can ask the administrator for more information.

  • Page 26: Auto-Redial

    Akuvox SP-R55P Functions 3.14. Auto-redial You can use auto redial feature to redial the number automatically when the callee is unreachable. When call failure during the calling, the phone will enter the auto-redial screen, and begin to count. Press OK for redial now directly. Or do nothing to make it call out.

  • Page 27: Intercom

    Akuvox SP-R55P Functions To configure Hot line via Phone interface: 1) Go to the path: Menu ->Features->Hot line. 2) Use the Left or Right key to activate or deactivate Hot line feature. 3) Use the Up or Down key to configure Number. Timeout column is to select the delay time to dial out the hot line number.
  • Page 28  The acceptor of the Intercom connection 1) About the intercom called party. In default situation, the IP phone Akuvox SP-R55P will answer the intercom incoming call automatically and can conversation with intercom calling party. You can set the phone to enable silent mode when picking up the intercom call so that the caller will not hear you.

  • Page 29: Hot Desking

    Akuvox SP-R55P Functions 3) Press the Down button to enter the Mute interface. The default is disable mode. You can press Left/Right button or Switch soft key to enable it. If enable the Mute feature, when pick up intercom incoming call, your voice can not be heard by intercom caller.

  • Page 30: Hotdesking Feature

    Akuvox SP-R55P Functions 3) Press Down key to set label. Press Save soft key to save the modify. The phone phone standby interface shown as below. 3.17.2. HotDesking Feature 1) After setting the HotDesking on Line Key 1, back to the idle screen.

  • Page 31: Xml Browser

    Akuvox SP-R55P Functions 5) After entering the account 1 information , press Save soft key to save the modify. Then back to the home screen, and begin to use the new account. The new account 1 information you input here should keep the same server ip address with the previous account 1.

  • Page 32: Call Recording

    Akuvox SP-R55P Functions 3) Then press Save soft key to save the changes. Press the XML Browser key to access the XML browser specified in the Value field. 3.19. Call Recording You can record calls by pressing a record key on the phone. The phone sends SIP INFO message containing a specific header “Record: on/off ”...

  • Page 33: Keypad Lock

    Akuvox SP-R55P Functions 3) Press the Record key during a call. If the recording starts successfully, the recording icon will appear on the LCD screen. The Record key LED will be slow flash. Shown as below. 4) Press the Record key again to stop recording. The recording icon disappears and Record key LED will be turn off.

  • Page 34: Busy Lamp Field

    (busy or idle). When the monitored user receives a call, a busy indicator on the supervisor’s phone indicates that the user’s phone is in using. SP-R55P phone support line key be configured as BLF key. The line key BLF LED status description shown as below.
  • Page 35 Akuvox SP-R55P Functions Slow flashing green The monitored user is dialing. The monitored user is talking. The monitored user does not exist. To configure a BLF key via phone user interface: 1) Go to the path: Menu->Features->Programmable keys->Line Keys->Line Key 1.

  • Page 36: Blf List

    You can press BLF key to dial out the monitored phone number when the monitored phone is in standby status. 10) When there is an active call in the SP-R55P phone, you can transfer the current call to monitored phone by pressing the BLF key.
  • Page 37 5) When the monitored user is in standby status, press the BLF list key can dial out the phone number. 6) When there is already an active call on the SP-R55P phone, you can transfer the active call to the monitored user by pressing the BLF List key.

  • Page 38: Automatic Call Distribution(Acd)

    Akuvox SP-R55P Functions 7) When the monitored user receives an incoming call, you can use the BLF List key to pick up the incoming call when the IP phone is idle. 8) When the monitored user is during an active call, you can use BLF List key to interrupt the active call and set up a 3-way conference.

  • Page 39: Hoteling

    Akuvox SP-R55P Functions 4) When the ACD account is in Avail status, the ACD key LED displays solid green, the server begins automatically distributing incoming calls to the available phone. When the ACD account is in Unavail status, the ACD key LED flashes green, the server stops distributing incoming calls to your phone.
  • Page 40 Akuvox SP-R55P Functions 3) B logins the extension number 4723 in the evening, using the number 4723 to call in and out, logout after leave.  To enable the Hotling feature by Autop mode. 1) For example, the host IP phone number is 2404984721. Shown as below.

  • Page 41: Application

    3.25. Application 3.25.1. Text Message The IP phone Akuvox SP-R55P can send and answer text message. The phone will make a “Du” sound and present “N piece of new message” on the LCD( For example: 1 new message), and a twinkling message icon will appears Note: Not all servers support message feature.

  • Page 42: Voice Message

    Akuvox SP-R55P Functions Press the Left or Right key on the phone keyboard or the Switch soft key to switch to the relevant receiver. Input the number of receiver. Press the Send soft key to send message. You can enter the Sentbox to view the sending records.
  • Page 43 Akuvox SP-R55P Functions Note: Not all servers support voice message. Voice Message You can leave a message when the user who you call is busy or unavailable. Leave a message according to the voice prompt of server, and then hang up after leaving the message.
  • Page 44 Akuvox SP-R55P Functions 6) Press the Down key on the phone keyboard to set account 3, input voice message visit account number( For example: *100), press 123 softkey to switch the input methods. 7) Press the OK key on the phone keyboard or the Save softkey to save and return...

  • Page 45: Setting

    Akuvox SP-R55P Setting 4.Setting 4.1. Basic Settings 4.1.1. Language You can change the language through below method: Press Menu -> Settings -> Basic Setting -> Language. 4.1.2. Date&Time The IP phone displays Time and Date in Idle status. You can set the Time and Date obtain from SNTP server automatically or you can set the time and date manually.
  • Page 46 Akuvox SP-R55P Setting Manual setting: 1. Go to the path: Menu -> Settings -> Basic Setting -> Date & Time -> Manual Setting. 2. In Data area, users can delete the original data, enter the new date. Users can also modify the correct time .
  • Page 47 Akuvox SP-R55P Setting key on the phone keyboard, or the Switch soft key to select the time format (12Hour or 24Hour).  In the Date &Time Format interface, press the Up or Down key on the phone keyboard to access the Date Format. Press the Left or Right key on the phone keyboard or the Switch soft key to select the date format to process setting.

  • Page 48: Backlight

    Akuvox SP-R55P Setting Display mode setting: To setup which mode will show in the main interface. Go to the path: Menu->Settings->Basic Setting->Date & Time->Display Mode Setting. There are 4 modes - Day, Date, Rolling, Disable. Press Switch soft key to change the mode you need.

  • Page 49: Sound Settings

    Akuvox SP-R55P Setting password )->Password Setting. 2. Input the currently password, press Down button to set the new password, then to set confirm new password to modify the current password. Press Save soft key to save the modify. 4.2. Sound settings 4.2.1.

  • Page 50: Ring Tones

    The Ring Tone refers to incoming ring tone, which remind the user that there is new incoming call. The IP phone Akuvox SP-R55P supports phone ring tone to distinguish the incoming call from other near phones’ ring tone. At the same time, the IP phone Akuvox SP-R55P also supports setting specific incoming ring tone for contacts.

  • Page 51: Phone Book

    4.3.1. Local Phone Book The Local Phone Book is used for storing the contacts names and number. The Akuvox SP-R55P can store up to 500 entries contacts. You can add, edit, delete, search, or call any contact from the Local Phone Book.
  • Page 52 Akuvox SP-R55P Setting 6. Press the Down key on the phone keyboard to input other number in the relevant area. 7. Press the Down key on the phone keyboard to enter Ring Tone selection, choose a specified ring tone for this contact.
  • Page 53 Akuvox SP-R55P Setting 4.3.1.1.3. Search Contacts 1. Press the Book soft key in the Idle interface to enter the Phone Book menu. 2. Select the Local Phone Book, Press the OK key on the phone keyboard or the Enter soft key to enter the Local Phone Book.

  • Page 54: Blacklist

    Setting 4.3.2. Blacklist 100 Blacklists contacts are available with Akuvox R53P IP phone. You can add, edit, delete, search or call contact. The phone will reject to answer automatically within the blacklists contacts’ incoming call. User can add blacklist directly or add from the contact.

  • Page 55: History Management

    4.4. History Management The History management of IP phone Akuvox SP-R55P contains dialed calls, received calls, missed calls and forwarded calls and support 100 logs storage at most. You can check the history, make calls from the calls history and delete the calls history.

  • Page 56: System Customization

    Akuvox SP-R55P Setting 3. Press the Up or Down key on the phone keyboard to select the log. 4. Press the Option soft key and select the detail. The LCD will display the detailed information of this log;Press the Dial, to make a call from the History.

  • Page 57: Sip Account Management

    Akuvox SP-R55P Setting 4.5.2. SIP Account Management You can register one account or multi-account, but also can set one account key or multi-account keys for one account. 4.5.2.1.1. Register an Account Register an account via phone interface： 1. Go to the path: Menu->Settings->Advanced setting(password: admin)->Account.
  • Page 58 Akuvox SP-R55P Setting 4.5.2.1.2. Disable an Account 1. Go to the path: Menu->Settings->Advanced setting(password: admin)->Account. 2. Select the account you want to disable and press the Enter soft key. 3. Select ”Disable” in the account active status area. 4. Press the Save soft key to save or the Back soft key to cancel. The account status shown as below.

  • Page 59: Basic Network Settings

    Akuvox SP-R55P Setting 4.6. Basic Network Settings Through the Basic Network setting, you can set the IP Phones to get the IP address by three ways：DHCP, static IP and PPPOE, also can set the VLAN, PC port mode. PATH: Menu -> Settings -> Advanced Setting -> Network 4.6.1.

  • Page 60: Pppoe Mode

    Akuvox SP-R55P Setting 2) Press navigation key Down on the phone keypad to select Static IP,then press OK button or soft key Enter to the Static IP Setting interface,input the IP address,Subnet Mask,Gateway,DNS 1 and DNS 2 in the corresponding area,press OK button or soft key Save to save the change.

  • Page 61: Configure Pc Port Mode

    Akuvox SP-R55P Setting 4.6.4. Configure PC Port Mode Bridge mode 1. In IP Phone idle interface,press Menu->Settings->Advanced Setting(default password:admin)->Network->PC Port. 2. In the PC Port configuration interface, press the navigation key Up or Down to select Bridge mode. press OK button or Enter soft key , enter Warning interface prompt “Reboot Phone?”；...

  • Page 62: Configure Vlan

    Akuvox SP-R55P Setting 4.6.5. Configure VLAN To configure the VPN mode via phone user interface. 1. In IP Phone idle interface,press Menu->Settings->Advanced Setting(default password:admin)->Network->VPN. 2. Press Enter soft key to enter the VPN Setting interface,press Switch soft key to enable or disable the VPN status.press Save soft key to save the change.(about more detail information,you can refer to the following web configuration.)
  • Page 63 Akuvox SP-R55P Setting 2) In the LAN Port interface, press the navigation key Up or Down to configure the functionality Enable, VID, Priority.press OK button or Save soft key.it will pop up a prompt “Setup completed! Restart to take effect?”,press OK button or OK soft key to reboot.

  • Page 64: Webserver

    Akuvox SP-R55P Setting 4.7. WebServer To configure the WebServer via phone user interface. 1. In IP Phone idle interface,press Menu->Settings->Advanced Setting(default password:admin)->WebServer. 2. Press OK button or Enter soft key to access the disable or enable WebServer settings.Enable the WebServer ,user can change the configure by website.

  • Page 65: Autoprovision

    Akuvox SP-R55P Setting password:admin)->Password Setting. 2. Enter the Current Password,New Password,Confirm Password.Press OK button or Save soft key to save the change. 4.10. Autoprovision To configure the Autoprovision via phone user interface. 1. In IP Phone idle interface,press Menu->Settings->Advanced Setting(default password:admin)->Autoprovision.

  • Page 66: Web Interface

    Akuvox SP-R55P Web interface 5. Web interface Web user interface (we will used Web UI for short in the following context) which is used for user or administrator to check or change the IP SIP phone’s settings. Press the OK key on the phone keyboard to check the Phone’s IP address.

  • Page 67: Account->Basic

    Akuvox SP-R55P Web interface Sections Description Product Information To display the device’s information such as Model name, MAC address (IP device’s physical address),Firmware version and Hardware firmware. Network Information To display the device’s Networking status(LAN Port),such as Port Type(which could be DHCP/Static/PPPoE),...
  • Page 68 Akuvox SP-R55P Web interface Sections Description SIP Account To display and configure the specific Account settings. Status: To display register result.  Display Label: Which is displayed on the phone’s LCD  screen. Display Name: Which is sent to the other call party for ...

  • Page 69: Account->Advanced

    Akuvox SP-R55P Web interface This is for redundancy, if registering to Primary SIP server failed, the IP phone will go to Secondary SIP server for registering. Note: Secondary SIP server is used for redundancy, it can be left blank if there is not redundancy SIP server in user’s environment.
  • Page 70 Akuvox SP-R55P Web interface Sections Description SIP Account To display current Account settings or to select which account to display. Codecs To display and configure available/unavailable codecs list. Codec means coder-decoder which is used to transfer analog signal to digital signal or vice versa.
  • Page 71 Akuvox SP-R55P Web interface Sections Description DTMF To display and configure DTMF settings. Type: Support Inband, Info,RFC2833 or their combination.  How To Notify DTMF: Only available when DTMF Type is  Info. DTMF Payload: To configure payload type for DTMF.
  • Page 72 Akuvox SP-R55P Web interface Provisioning Response ACK: 100% reliability for all  provisional messages, this means it will send ACK every time the IP phone receives a provisional SIP message from SIP server. User=phone: If enabled, IP phone will send user=phone ...
  • Page 73 Akuvox SP-R55P Web interface the IP phone will play MOH from configured server. Music Server Address: To configure MOH server address.  Session Timer To display or configure session timer settings. Active: To enable or disable this feature, If enable, the ...

  • Page 74: Network->Basic

    Akuvox SP-R55P Web interface To display NAT-related settings. UDP Keep Alive message: If enabled, IP phone will send  UDP keep-alive message periodically to router to keep NAT port alive. UDP Alive Msg Interval: Keepalive message interval.  Rport: Remote Port, if enabled, it will add Remote Port ...

  • Page 75: Network->Advanced

    Akuvox SP-R55P Web interface Mask, Default Gateway and DNS server manually. PPPoE: Use PPPoE username/password to connect to  PPPoE server. Sections Description PC Port To display and configure PC Port settings. As Bridge: If selected, IP phone will act as a switch to ...
  • Page 76 Akuvox SP-R55P Web interface Sections Description LLDP To display and configure LLDP settings. LLDP Active: To enable or disable LLDP feature.  Packet interval: To configure the interval for LLDP  admin message. Note: LLDP stands for Link Layer Discovery Protocol, it’s used to exchange device information between any two directly-connected devices.
  • Page 77 Akuvox SP-R55P Web interface Sections Description VLAN To display and configure VLAN settings. LAN Port/PC Port: You can configure VLAN setting  for both ports respectively. Active: To enable or disable VLAN feature for  designated port. VID: To configure VLAN id for designated port.
  • Page 78 Akuvox SP-R55P Web interface ACS/CPE: ACS is short for Auto configuration  servers as server side, CPE is short for Customer-premise equipment as client side devices. URL: To configure URL address for ACS or CPE.  User name: To configure username for ACS or CPE.

  • Page 79: Phone ->Time/Lang

    Akuvox SP-R55P Web interface 5.6. Phone ->Time/Lang Path: Web UI->Phone->Time/Lang Sections Description Web Language To choose the web language. LCD Language To choose the phone language. Format Setting To configure time display settings. Time Format: Determine what format to display on Phone ...
  • Page 80 Akuvox SP-R55P Web interface Sections Description Type To select how to configure time, it could be set by manually or get from INTERNET automatically via NTP server. Manual: To set Time and Date manually.  Auto: To get Time via NTP server.

  • Page 81: Phone->Preference

    Akuvox SP-R55P Web interface for the time in the summer days when sun rises early will be adjusted forward to save daylight. The DST will take effects during the period that set by user. (all the settings for DST are all self-explanatory, please consult with your administrator for local DST details).
  • Page 82 Akuvox SP-R55P Web interface Sections Description Mode To enable or disable feature key sync. Feature Key Sync: To enable or disable feature key sync.  Mode: Select the desired mode.  Forward Transfer To display and configure Forward setting. Note: There are three types of forward: Always Forward, Busy Forward and No answer Forward.
  • Page 83 Akuvox SP-R55P Web interface Sections Description DND (Do Not Disturb) allows IP phones to ignore any incoming calls. DND Emergency: the phone from the Authorized  number can still be received after enable this function. DND Authorized Number: Setup authorized numbers ...
  • Page 84 Akuvox SP-R55P Web interface receive a new incoming call when there is already an active call. Call Waiting Tone: If enabled, it allows IP phones to play  the call waiting tone to the waiting callee. Auto Redial Auto redial allows IP phones to redial an unsuccessful call for designated times within designated interval.
  • Page 85 Akuvox SP-R55P Web interface ACD (Automatic Call Distribution) is most used in call-center market, it allows IP phone to login the system with multiple status so that the system could distribute an incoming calls to available user or agents. ACD Activated Auto: If enabled, Agent status will turn ...

  • Page 86: Phone->Voice

    Akuvox SP-R55P Web interface phone. SIP Config Setup the SIP protocol package interval. T2 is maximum. The interval should be larger the T1, but less then T2. Sections Description UACSTA Using CSTA for SIP phone user agents. It can control some features of calling.
  • Page 87 Akuvox SP-R55P Web interface Sections Description Echo Canceller Echo Canceller: To remove acoustic echo from a voice communication in order to improve the voice quality . VAD(Voice Activity Detection): Allow IP phone to detect  the presence or absence of human speech during a call.

  • Page 88: Phone->Key/Display

    Akuvox SP-R55P Web interface time,which can occur because of network congestion, timing drift or route changes. The jitter buffer, located at the receiving end of the voice connection, intentionally delays the arriving packets so that the end user experiences a clear connection with very little sound distortion.
  • Page 89 Akuvox SP-R55P Web interface Sections Description Soft Key Allows user to assign specific feature to the designated soft keys. For softkey, the available features list: DND, Menu, MSG, Status, Book, Fwd, PickUp, Group, Pickup, Intercom, Speed Dial, History, Favorites, Redial, Call Return, Hot Desking, XML Browser,Simple Menu.

  • Page 90: Phone->Ring Tones

    Allow user to upload and view ringtone files or delete uploaded ringtone files. Note: Ringtone files must be .wav format and has some specific requirement, please contact to Akuvox technical support team for instructions how to make ringtone files. System ringtones files cannot be deleted thus user can only delete uploaded ringtones.

  • Page 91: Phone->Tones

    Akuvox SP-R55P Web interface ringtones to play. 5.12. Phone->Tones Path: Web UI->Phone->Tones Sections Description Tone Allows user to select a specialized tone sets (classified by countries) or to customize own tones. Note: Available country tones sets are: China,Spain,Luxembourg,Sweden,Taiwan,Belgium,Denmark,Fin land,Germany,Netherlands,Norway,Portugal. 5.13.

  • Page 92: Phone ->Dial Plan->Dial Now

    Akuvox SP-R55P Web interface Sections Description Rules Allow user to select Replace rule or Dial-now to display or edit. Rules Modify Allow user to modify selected rules information, for replace rule, you can modify related accounts, prefix and replace. Area Code Area codes are also known as NPAs (Numbering Plan Areas).
  • Page 93 Akuvox SP-R55P Web interface Sections Description Rules Allow user to select Replace rule or Dial-now to display or edit. Dial Now Delay Allow user configure dial now delay time for dial now. It means user can configure the IP phone to dial out the phone number automatically after the designated delay time if it match any dial now rule.

  • Page 94: Phone ->Action Url

    Akuvox SP-R55P Web interface 5.15. Phone –>Action URL Path:Web UI->Phone->Action URL Sections Description Action URL To display and configure Action URL settings. Setup Completed: When the IP phone completes startup. Registered: When the IP phone successfully registers an  account.
  • Page 95 Akuvox SP-R55P Web interface Established: When the IP phone establishes a call.  Terminated: When the IP phone terminates a call.  Open DND: When the IP phone enables the DND mode.  Close DND: When the IP phone disables the DND mode.

  • Page 96: Phone->Multicast

    Akuvox SP-R55P Web interface 5.16. Phone->Multicast Sections Description Multicast Setting To display and configure the Multicast setting. Paging Barge: Choose the multicast  number ,the range is 1-10. Paging priority Active: Enable o disable  the multicast. Priority List To setup the multicast parameters.
  • Page 97 Akuvox SP-R55P Web interface Sections Description Contact To display and select local contact type. All Contacts: To display or edit all local contacts.  Favorites: To display or edit favorites contacts.  Black List: To display black list contacts. ...

  • Page 98: Phone Book->Remote Phone Book

    Akuvox SP-R55P Web interface 5.18. Phone Book->Remote Phone Book Path:Web UI->PhoneBook->Remote Book Sections Description Remote Book To display and configure Remote Book settings. Index: To select desired Remote Book item to display and  configure. Local Book URL: To configure remote book server address ...

  • Page 99: Phone Book->Ldap

    Akuvox SP-R55P Web interface Sections Description Call History To display call history records. Available call history types are All calls, Dialed calls, Received calls, Missed calls, Forwarded calls. HangUp: To click to hangup ongoing call on the IP phone. Note: For “HangUp” feature, you need to have the remote control privilege to control IP phone via Web UI.
  • Page 100 Akuvox SP-R55P Web interface Sections Description LDAP To display and configure LDAP phonebook settings. Name Filter: The settings used to tell LDAP server what  name attributes to search. Number Filter: The settings used to tell LDAP server what ...

  • Page 101: Phone Book->Broadsoft

    Akuvox SP-R55P Web interface 5.21. Phone Book->BroadSoft Path:Web UI->PhoneBook->Broadsoft Sections Description Upgrade To select upgrading rom file from local or a remote server automatically. Note: Please make sure it’s right file format for right model. Firmware version To display firmware version, firmware version starts with MODEL name.

  • Page 102: Upgrade->Advanced

    Akuvox SP-R55P Web interface automatically. Note: Please make sure it’s right file format for right model. Firmware version To display firmware version, firmware version starts with MODEL name. For example, R53 firmware version should be like 53.xxx.xxx.xxx. Hardware Version To display Hardware version.
  • Page 103 Akuvox SP-R55P Web interface Sections Description Manual Update Server To display and configure manual update server’s settings. URL: Auto provisioning server address.  User name: Configure if server needs an username to  access, otherwise left blank. Password: Configure if server needs a password to access, ...
  • Page 104 To display or configure others features from this page. Config file: To export or import configure file for IP phone.  Note: Please refer to Auto Provisioning manual for instructions how to do Auto Provisioning for Akuvox SIP-R5X series IP phone.

  • Page 105: Security->Basic

    Akuvox SP-R55P Web interface 5.24. Security->Basic Path:Web UI->Security->Basic Sections Description Web Password Modify To modify user’s password. Current Password: The current password you used.  New Password: Input new password you intend to use.  Confirm Password: Repeat the new password.
  • Page 106 Akuvox SP-R55P Web interface Sections Description Web Server Certificate To display or delete Certificate which is used when IP phone is connected from any incoming HTTPs request. Note: The default certificate could not be deleted. Sections Description Web Server Certificate...

  • Page 107: Troubleshooting

    Akuvox SP-R55P Web interface 6.Troubleshooting Issue 1：The LCD does not light up  Check the AC power adapter. Make sure it is the one provided in your package.  Check the power outlet. Make sure that the power that outlet you are plugging your device into is working.

  • Page 108: Appendix : Time Zones

    Akuvox SP-R55P Web interface 7.Appendix : Time Zones Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:00 United States-Alaska Time −08:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific Time −07:00 Canada(Edmonton, Calgary) −07:00 Mexico(Mazatlan, Chihuahua) −07:00...
  • Page 109 Akuvox SP-R55P Web interface Time Zone Time Zone Name −03:00 Denmark-Greenland(Nuuk) −03:00 Argentina(Buenos Aires) −03:00 Brazil(no DST) −03:00 Brazil(DST) −02:00 Brazil(no DST) −01:00 Portugal(Azores) Greenland Denmark-Faroe Islands(Torshavn) Ireland(Dublin) Portugal(Lisboa, Porto, Funchal) Spain-Canary Islands(Las Palmas) United Kingdom(London) Morocco +01:00 Albania(Tirane) +01:00...
  • Page 110 Akuvox SP-R55P Web interface Time Zone Time Zone Name +02:00 Finland(Helsinki) +02:00 Gaza Strip(Gaza) +02:00 Greece(Athens) +02:00 Israel(Tel Aviv) +02:00 Jordan(Amman)

Table of Contents