Troubleshooting-Screen/Leds/Control Panel - Outdoor Lifestyles ODPALG-48 Owner's Manual

C. Troubleshooting - Screen/LEDs/Control Panel

Symptom
Power Screen will not go
up or down
LED Lights will not turn
on (Appliance or Control
Panel)
Appliance does not turn
on when Control Panel
on/off switch is depressed
Power Screen makes noise
going up & down
Control Panel switch LED's
flashing
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Palazzo Owner's Manual • 4082-310 Rev. C • 11/15
Possible Cause
No AC power to appliance
Obstruction preventing movement.
Faulty Wiring
Actuator Failure
Power Supply failure
Control Panel Failure
No AC power to appliance
Faulty Wiring
LED Failure
Power Supply failure
Control Panel Failure
No AC power to appliance
Faulty Wiring
Control Panel Failure
Dirt or dust in Power Screen slides
Power outage
Corrective Action
Check that GFCI breaker is operating as intended and is
not tripped. Verify that AC power has been connected
to the appliance. Ensure that both the 3V IPI control
module power supply as well as the 12V screen and LED
power supply are securely plugged into the appliance
junction box.
Check appliance for possible obstructions, including
screw(s) installed through screen, preventing move-
ment.
Check appliance for loose/corroded connections or
shorted wires.
Check for 12VDC on pink and grey wires going to actua-
tor. If 12VDC is present, actuator is bad.
Check for 12VDC where purple and blue wires connect
to the 12VDC power supply. If no 12VDC is present,
power supply is bad.
Replace Control Panel
Check that GFCI breaker is operating as intended and is
not tripped. Verify that AC power has been connected
to the appliance. Ensure that both the 3V IPI control
module power supply as well as the 12V screen and LED
power supply are securely plugged into the appliance
junction box.
Check appliance for loose/corroded connections or
shorted wires.
Check for 12VDC on white and tan wires going to LED
harness. If 12VDC is present, LED strip is bad.
Check for 12VDC where purple and blue wires connect
to the 12VDC power supply. If no 12VDC is present,
power supply is bad.
Replace Control Panel
Check that GFCI breaker is operating as intended and is
not tripped. Verify that AC power has been connected
to the appliance. Ensure that both the 3V IPI control
module power supply as well as the 12V screen and LED
power supply are securely plugged into the appliance
junction box.
Check appliance for loose/corroded connections or
shorted wires.
Replace Control Panel
Lubricate Power Screen slides with white lithium grease.
Cycle Power Screen up and down several times.
Turn off main AC power to the appliance for 30-60 sec-
onds, turn power on.
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