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Gree NEO09HP115V1A Owner's Manual
Gree NEO09HP115V1A Owner's Manual

Gree NEO09HP115V1A Owner's Manual

High-wall ductless air conditioning & heating system
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TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:13 AM Page 1
GREE ELECTRIC APPLIANCES, INC.
www.greecomfort.com
LIMITED WARRANTY
GREE distributor (hereinafter "Company") warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as
follows.All warranty periods begin on the date of original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from
date of manufacture. If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part, at Company's option,
to replace the failed defective part at no charge for the part.This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below.
• Seven (7) years on compressor and Five (5) years on all parts to the original registered end user.
• One (1) year warranty on remote controller unit.
• Proper installation – Limited warranty applies only to systems that are installed by a state certified or licensed HVAC contractor, under applicable local and
state law in accordance with all applicable building codes and permits; GREE installation and operation instructions and good trade practices.
• Warranty applies only to products remaining in their original installation location.
• Defective parts must be returned to the distributor through a registered servicing dealer for credit.
LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, SOME STATES OR PROVINCES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU.THE EXPRESS WARRANTIES MADE IN THIS
WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON,WHATSOEVER.
THIS WARRANTY DOES NOT COVER:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts, or replacement parts,
or new units.
2. Normal maintenance as outlined in the installation and servicing instructions or Owner's Manual, including filter cleaning and/or replacement and lubrication.
3. Failure, damage or repairs due to faulty installation, misapplication, abuse, improper servicing, unauthorized alteration or improper operation.
4. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or interruption of electrical service.
5. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust, etc.) or other conditions beyond the control of the Company.
6. Parts not supplied or designated by Company, or damages resulting from their use.
7. Products installed outside USA and Canada.
8. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever, including additional or unusual use of supplemental electric heat.
9. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
10. Any special, indirect or consequential property or commercial damage of any nature whatsoever. Some states or provinces do not allow the exclusion of
incidental or consequential damages, so the above limitation may not apply to you.
For additional warranty exclusions, visit www.Gree omfort.com .
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
For warranty service or repair, contact your installing contractor.You may find the installer's name on the equipment or in your Owner's packet.
Complete product registration below and send back by e mail at service@twclimate.com
PRODUCT INFORMATION
Model No.
Serial No.
Owner Name
Address of Installation
Installing Contractor
Address
Phone No. / E-mail
WSO021513-DLSWARR-HP-Rev 3-8-13
Gree Electric Appliances, Inc ©2014
Date of Installation
Cat No: DFS-NEO-HP-2OM
66129914048
HIGH-WALL DUCTLESS

AIR CONDITIONING

& HEATING SYSTEM
OWNER'S MANUAL
Models:
NEO09HP115V1A
NEO12HP115V1A
NEO09HP230V1A
NEO12HP230V1A
NEO18HP230V1A
NEO24HP230V1A
NEO30HP230V1A
NEO36HP230V1A

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Summary of Contents for Gree NEO09HP115V1A

  • Page 1: Air Conditioning

    LIMITED WARRANTY GREE distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows.All warranty periods begin on the date of original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from date of manufacture.
  • Page 2: Table Of Contents

    Understand these signal words: DANGER, WARNING, and CAUTION. These of other Gree installed products worldwide has gone into your unit. words are used with the safety-alert symbol. Please read this owner’s manual carefully before operation DANGER identifies the most serious hazards which will result in severe personal injury and retain it for future reference.
  • Page 3: Safety Precautions

    TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:13 AM Page 5 SAFETY PRECAUTIONS PART NAMES Please read the following before operation. W RNING Indoor unit • Disconnect electrical power to the neo system before performing any maintenance or cleaning. • Do not attempt to repair the neo system yourself. Incorrect repairs may cause electric shock or fire.
  • Page 4: Operation Of Wireless Remote Controller

    TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:14 AM Page 7 OPERATION OF WIRELESS REMOTE CONTROLLER OPERATION OF WIRELESS REMOTE CONTROLLER REMOTE CONTROLLER OPERATIONS Signal Transmitter The neo universal wireless remote controller is sleek, versatile and allows you to change room temperatures and functions on unit from the palm of your hand. The large LCD display and buttons make it easy-to-understand and easy-to-use.
  • Page 5 TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:14 AM Page 9 OPERATION OF WIRELESS REMOTE CONTROLLER OPERATION OF WIRELESS REMOTE CONTROLLER REMOTE CONTROLLER FUNCTIONS CLOCK Button • Press the CLOCK button to enter Clock Setup Mode. The clock icon will begin flashing.
  • Page 6 TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:14 AM Page 11 OPERATION OF WIRELESS REMOTE CONTROLLER OPERATION OF WIRELESS REMOTE CONTROLLER TIMER ON Button • Press the TIMER ON button to enter TIMER mode. The TIMER ON icon will begin flashing. Set the time period when the unit will turn on by pressing the + or - buttons. Press once for slow adjustment and hold down for fast adjustment.
  • Page 7 TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:14 AM Page 13 OPERATION OF WIRELESS REMOTE CONTROLLER OPERATION OF WIRELESS REMOTE CONTROLLER The wireless remote controller is the interface between the user and the neo system. MODE BUTTON Commands are entered by the user to control the system. Any command that has been : AUTO Use the “MODE”...
  • Page 8 TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:15 AM Page 15 OPERATION OF WIRELESS REMOTE CONTROLLER OPERATION OF WIRELESS REMOTE CONTROLLER SLEEP MODE VERTICAL SWING LOUVERS The neo will automatically adjust room temperature during • Press the Vertical Swing Louver button to select five your sleep time.
  • Page 9: System Functions

    TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:15 AM Page 17 OPERATION OF WIRELESS REMOTE CONTROLLER SYSTEM FUNCTIONS CHANGING BATTERIES AND ADDITIONAL NOTES TIME GUARD The neo System is equipped with many system safeties to provide safe, reliable operation and To change batteries, slide cover off battery compartment on back of remote controller. Remove comfort.The Time Guard function prevents rapid cycling of the compressor.The system has a and safely discard old batteries.
  • Page 10 TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:15 AM Page 19 CARE AND CLEANING CARE AND CLEANING WARNING CAUTION WARNING C UTION CLEANING THE PRIMARY AIR FILTER Cleaning is recommended every three months. • Turn off power and disconnect unit from power source before cleaning. Failure to do so could cause electric shock.
  • Page 11: Troubleshooting

    TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:15 AM Page 21 TROUBLESHOOTING TROUBLESHOOTING TROUBLESHOOTING WARNING CAUTION PROBLEM CAUSE/SOLUTION W RNING WARNING Wireless remote controller Cause: There are a number of possible reasons. Do not attempt any repairs on the unit yourself. Incorrect repair can cause shock or fire. lost or does not work.
  • Page 12: System Operations/Energy Saving Tips

    TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:15 AM Page 23 SYSTEM OPERATION ENERGY SAVING TIPS COOLING OPERATION 1. Relaxing room temperature at night is OK: During the nighttime hours you don't require the same level of conscious cooling or heating. Try using Sleep Mode to How it works: gradually relax room temperature and allow the unit to run less and save energy.