Error Messages - Pioneer MVH-AV275BT Owner's Manual

Appendix
Problems with the phone screen
Dialing is impossible because the touch panel keys for
dialing are inactive.
 Your phone is out of range for service.
— Retry after re-entering the range for service.
 The connection between the cellular phone and this product
cannot be established now.
— Perform the connection process.
Problems with the Application screen
A black screen is displayed.
 While operating an application, the application was ended
on the smartphone side.
— Press to display the Top menu screen.
 The smartphone OS may be awaiting screen operation.
— Stop the vehicle in a safe place and check the screen on
the smartphone.
The screen is displayed, but operation does not work at all.
 An error has occurred.
— Park your vehicle in a safe place, and then turn off the
ignition switch (ACC OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
The smartphone was not charged.
 Charging stopped because the temperature of the smart-
phone rose due to prolonged use of the smartphone during
charging.
— Disconnect the smartphone from the cable, and wait until
the smartphone cools down.
 More battery power was consumed than was gained from
charging.
— This problem may be resolved by stopping any unneces-
sary services on the smartphone.

Error messages

When problems occur with this product, an error message
appears on the display. Refer to the table below to identify the
problem, then take the suggested corrective action. If the error
persists, record the error message and contact your dealer or
your nearest Pioneer service center.
Common
34
AMP Error
 This product fails to operate or the speaker connection is
incorrect; the protective circuit is activated.
— Check the speaker connection. If the message fails to
disappear even after the engine is switched off/on, contact
your dealer or an authorized Pioneer Service Station for
assistance.
Product overheat. System will be shut down automatically
in 1 minute. Restart the product by ACC Off/On may fix this
problem. If this message keep showing up, it is possible
that some problem occurred in the product.
 The temperature is too high for this product to operate.
— Follow the instructions displayed on the screen. If this
does not solve the problem, contact your dealer or an
authorized Pioneer Station for assistance.
USB storage device
Error-02
 Communication failed.
— Turn the ignition switch OFF and back ON.
— Disconnect the USB storage device.
— Change to a different source. Then, return to the USB
storage device.
Unplayable File
 This type of file cannot be played on this product.
— Select a file that can be played.
 Security for the connected USB storage device is enabled.
— Follow the USB storage device instructions to disable
security.
Skipped
 The connected USB storage device contains DRM protected
files.
— The protected files are skipped.
Protect
 All the files on the connected USB storage device are
embedded with DRM.
— Replace the USB storage device.
Incompatible USB
 The connected USB storage device is not supported by this
product.
— Disconnect your device and replace it with a compatible
USB storage device.
Check USB
 The USB connector or USB cable is short-circuited.
— Check that the USB connector or USB cable is not caught
in something or damaged.
 The connected USB storage device consumes more than
maximum allowable current.
— Disconnect the USB storage device and do not use it. Turn
the ignition switch to OFF, then to ACC or ON and then
connect a compliant USB storage device.
Video resolution not supported
 Files that cannot be played on this product are included in
the file.
— Select a file that can be played.
USB was disconnected for device protection. Do not re-
insert this USB memory into the unit. Press reset to restart
USB memory.
 The USB connector or USB cable is short-circuited.
— Check that the USB connector or USB cable is not caught
in something or damaged.
 The connected USB storage device consumes more than
maximum allowable current.
— Disconnect the USB storage device and do not use it. Turn
the ignition switch to OFF, then to ACC or ON and then
connect a compliant USB storage device.
 The USB interface cable for iPod / iPhone is short-circuited.
— Confirm that the USB interface cable for iPod / iPhone or
USB cable is not caught in something or damaged.
Audio Format not supported
 This type of file is not supported on this product.
— Select a file that can be played.
iPod
Error-02-6X
 iPod failure.
— Disconnect the cable from the iPod. Once the iPod's main
menu is displayed, reconnect the iPod and reset it.
Error-02-60
 The iPod firmware version is old.
— Update the iPod version.
Bluetooth
Error-10
 The power failed for the Bluetooth module of this product.
— Turn the ignition switch to OFF and then to ON.
If the error message is still displayed after performing the
above action, please contact your dealer or an authorized
Pioneer Service Station.