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A
PPENDIX
terms of guarantee do not apply when a device malfunction
was caused by the mobile telecommunications network opera-
tor/provider. The terms of guarantee do not apply to the batte-
ries or power packs used in the products. The period of gua-
rantee is 24 months from the date of purchase.
All deficiencies related to material or manufacturing errors
within the period of guarantee will be redressed free of char-
ge. Rights to claims under the terms of guarantee are annulled
following tampering by the purchaser or third parties.
Damage caused as a result of improper handling or operation,
normal wear and tear, incorrect positioning or storage, impro-
per connection or installation or Acts of Gods and other exter-
nal influences are excluded from the terms of guarantee. In
the case of complaints, we reserve the right to repair defective
parts, replace them or replace the entire device.
Replaced parts or devices become our property. Rights to
compensation in the case of damage are excluded where
there is no evidence of intent or gross negligence by the
Helpline 0844 800 6503
78
(See page 68 for costs and hours of operation)
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