Table of Contents
Advertisement
T-19WX
StarBoard
3. Appendix
3.1 Troubleshooting
First, check adjustments and handling methods and check for poor cable connections.
Those are often the causes of problems when nothing is actually broken.
Screen display-related problems
In this case
PC screen does not
display on StarBoard.
StarBoard Software-related problems
In this case
StarBoard is not
recognized.
Check this
Is the PC power on?
Is the RGB cable connected
to the PC and StarBoard
properly?
For laptop PCs, is external
(RGB) output selected?
Was LCD and monitor
switching done right (may
be assigned to a function
key)?
Other
Check this
Is the USB cable connected
properly?
Was system startup done in
the proper order?
StarBoard Software may be
damaged or did not install
correctly.
Other
3-1
And do this
To deal with problem see the PC
manual and other documentation.
Connect the RGB cable correctly. (For
details on how to connect, see "1.4.3
Connection Procedure" on page 1-9 of
this User's Guide.)
Connect cable after starting up the PC,
or switch to external (RGB) output at
the screen display mode settings.
(Method of switching differs by PC.
For instructions, see the PC manual and
other documentation.)
Set so LCD and monitor are both
selected, or that just the monitor is
selected. (For details on selection, see
the PC manual and other
documentation.)
Contact technical support.
And do this
Connect USB cable to PC. (For details
on how to connect, see "1.4.3
Connection Procedure" on page 1-9 of
this User's Guide.)
Start up system in proper order. (For
details on how to start up the system,
see "2.1 Start Method" on page 2-1 of
this User's Guide.)
Uninstall StarBoard Software, and then
reinstall. (For details on how to install
StarBoard software, see "StarBoard
Software Installation" in StarBoard
Software Installation Guide)
Contact technical support.
Appendix
English
Advertisement
Table of Contents
