Also, the company makes no warranty as to the product's suitability, merchantability or fitness for a particular intended use. All products of Hitachi Software Engineering Co., Ltd., described in this User's Guide are presently for sale or are site-licensed. Users who purchased the aforesaid product(s) will bear the costs of all required services, repairs, and damages resulting from defects in this product, and will bear the costs of direct or indirect damages (including the loss of profits or required information) that resulted from the product defects.
Windows is a trademark of Microsoft Corporation (U.S.) and in other countries. Other trademarks and product names are trademarks and/or registered trademarks of their respective holders. Manual Creation Dates November 2009, Fourth Edition FXD-EU091101 All Right Reserved, Copyright(c) 2008, 2009, Hitachi Software Engineering Co.,Ltd. English...
StarBoard FX-DUO Series Introduction Thank you very much for purchasing HitachiSoft's StarBoard FX-DUO-63/FX-DUO-77 /FX-DUO-88W (henceforth referred to as "StarBoard"). This User's Guide has been created for people who already have a working knowledge of personal computers (henceforth referred to as "PC"). Please make sure that you understand the contents of this User's Guide and use the software correctly.
StarBoard FX-DUO Series Safe Handling Safe Handling Markings and Symbols Various markings and symbols are used in this User's Guide and on this product, to ensure the safe and correct use of this product and to prevent personal injury and property damage. These symbols and their meanings are as explained below.
StarBoard FX-DUO Series Safe Handling Safety Precautions Required Precautions (1) Precautions Regarding Operation CAUTION Do not make modifications. Do not make any adjustments, repairs, or modifications not given in this User's Guide as doing so may lead to personal injury or damage to the product.
StarBoard FX-DUO Series Safe Handling (2) Dealing with Trouble NOTICE What to do in case of emission of smoke, strange odor, or strange noise If an abnormal condition such as emission of smoke, strange odor, or strange noise happens to occur for some reason, immediately disconnect the product's USB cable from the PC.
StarBoard FX-DUO Series Safe Handling NOTICE Disconnect the USB cable during extended periods of non-use. For safety reasons, disconnect the USB cable if the product is not going to be used for an extended period of time. Failure to comply may result in fire.
StarBoard FX-DUO Series Safe Handling (5) Precautions Regarding Setup Environment WARNINGS Wall mounting work should be performed by a construction specialist. Improper work m ay result in death or personal injury due to the product falling during operation. Always use the specified mounting unit .
StarBoard FX-DUO Series Safe Handling NOTICE Regarding the setup environment Set up this product on a level floor surface with a weight bearing capacity of 150 kg/m or more, and which is made of floor materials that will not deform or become depressed due to movement by casters.
StarBoard FX-DUO Series Safe Handling Careful thought was given to the cautions on this device and in this User's Guide. However, unanticipated circumstances might occur. When operating this product, users themselves must exercise caution as well as follow instructions. CAUTIONS Precaution Contents Page(s) Tighten the screws securely.
StarBoard FX-DUO Series Contents Contents 1. Introduction...................... 1-1 Preparations ......................1-1 1.1.1 Product Outline ......................1-1 1.1.2 Features......................... 1-1 Parts Check ......................1-2 1.2.1 StarBoard ........................1-2 1.2.2 Stand (option)........................ 1-3 1.2.3 Electronic Pen (option) ....................1-4 1.3 Role of Each Part ....................1-5 1.3.1 StarBoard ........................
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StarBoard FX-DUO Series Introduction 1. Introduction Preparations This chapter describes the preparations to be made before using StarBoard. First-time users of StarBoard should read through this chapter. 1.1.1 Product Outline The StarBoard FX-DUO Series is an extremely convenient and easy-to-use electronic whiteboard. After setting up the provided software on a PC that is connected to a projector, you can use your finger or the stylus pen that is included with the product to operate the PC or import to the PC in real time characters or images that are drawn on the whiteboard.
StarBoard FX-DUO Series Introduction 1.2 Parts Check After unpacking, make sure that all the following parts are present. 1.2.1 StarBoard  Parts Name Qty. StarBoard Pen holder (with installation part) Stylus pen Wall-mounting bracket StarBoard Software x.x (*1) FX-DUO Series User’s Guide (this manual) Warranty Sheet Sponge mat (small) Sponge mat (large) (*2)
StarBoard FX-DUO Series Introduction 1.2.2 Stand (option)  Parts Name Qty. Stand vertical support Stand crossbar Stand foot with casters Board receiving bracket (left-hand version) Board receiving bracket (right-hand version) Board fixing bracket Hex socket head cap screw, with collar Hex socket head cap screw Pan head screw (10)
StarBoard FX-DUO Series Introduction 1.2.3 Electronic Pen (option)  Parts Name Qty. Electronic pen AAA alkaline battery Spare pen tip English...
StarBoard FX-DUO Series Introduction 1.3 Role of Each Part 1.3.1 StarBoard (1) Digitiser Storage Area (5) Casters Receives information regarding characters These are the casters for moving the board. or images drawn with the pen or the user's After setting up the StarBoard, be sure to finger, and transmits this data to the PC.
StarBoard FX-DUO Series Introduction 1.3.2 Function Area The function area is provided with shortcut keys for the functions that are frequently used in the StarBoard Software. Use by clicking the middle of the symbol with your pen or finger. With the exception of touch mode/pen mode selection and one-time right click, you can customise the shortcuts with the software.
StarBoard FX-DUO Series Introduction 1.3.3 Electronic Pen (option) (1) Battery cover Open the cover when inserting or replacing the battery. Refer to page 2-4 in this User's Guide for details. (2) Side buttons Operations such as right click and scrolling can be assigned to these buttons.
StarBoard FX-DUO Series Introduction 1.4.1 Stand Setup Method Reconfirm that all the parts are present before assembling and setting up the stand (option). FX-DUO-88W is only for the wall-mounting. Do not use FX-DUO-88W with the stand. CAUTION Tighten the screws securely. Failure to comply may cause the stand to collapse, resulting in personal injury, or may cause damage to this product due to shock of impact from the board falling.
StarBoard FX-DUO Series Introduction  Install the board CAUTION Be sure to use two or more people for this work. Failure to comply may cause the board to fall, resulting in personal injury, or may cause damage to this product due to shock of impact. Tighten the screws securely.
StarBoard FX-DUO Series Introduction  Adjust the height CAUTION Be sure to use two or more people for this work. Failure to comply may cause the board to fall, resulting in personal injury, or may cause damage to this product due to shock of impact. The StarBoard can be positioned at six height levels.
StarBoard FX-DUO Series Introduction 1.4.2 Wall-Mounting Setup Method CAUTION Keep the wall material in mind when installing. Installing the board on to the wall in a way that does not suite the wall material, may result in the board falling off the wall causing injuries or damage to the board. Furthermore, wall installation may not be possible depending on the wall.
StarBoard FX-DUO Series Introduction  Install the board CAUTION Be sure to use two or more people for this work. Failure to comply may cause the board to fall, resulting in personal injury, or may cause damage to this product due to shock of impact. Attach the wall-mounting brackets to the top square holes (both sides) of the stays on the back of the board.
StarBoard FX-DUO Series Introduction Remove the tape cover and fix the board on to the wall. NOTICE When detaching the wall the paint might peel off from the wall and the doble-faced tape might remain on the wall by the adhesiveness of the double-faced tape's glue and the wall. Install the board at your own risk.
StarBoard FX-DUO Series Introduction  Removal method To remove the pen holder, apply pressure to the top of the pen holder and pull it back.  To change the position of the pen holder (a) Remove the installation part from the pen holder. (b) Insert the installation part into the opposite groove.
StarBoard FX-DUO Series Introduction 1.4.4 Equipment Connection Method Before Starting to Connect Equipment Install the StarBoard Software on your PC before starting to connect equipment. The equipment might not operate correctly if it is connected without the software being installed. Connect the PC, projector and StarBoard according to the following procedure.
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StarBoard FX-DUO Series How to Use 2. How to Use 2.1 How to Use Touch Mode This section gives a basic description of how to use the board in touch mode. 2.1.1 Character Input To input characters, use your finger or the stylus that was provided with the product. NOTICE Use an input tool with a thickness of least 7 mm.
StarBoard FX-DUO Series How to Use - Using your finger Extend your finger and touch the board. In the same way as the stylus pen, if you touch the board with anything other than your finger or you are too close to the board, it might cause an incorrect operation.
StarBoard FX-DUO Series How to Use CAUTION Do not strike the board forcefully with the stylus pen, bend it, or apply an excessive load to it. Failure to comply may result in damage to the stylus pen or personal injury. Important Keep the stylus pen in the pen holder when not in use.
StarBoard FX-DUO Series How to Use 2.2 How to Use the Electronic Pen This section gives a basic description of how to use the electronic pen (option). 2.2.1 Inserting the Battery Perform the preparations for using the electronic pen. CAUTION Be sure to install batteries correctly.
StarBoard FX-DUO Series How to Use 2.2.2 Using the Electronic Pen To use the electronic pen to draw characters or images, place the tip of the electronic pen on the board and then move the pen. When you release the tip of the electronic pen from the board, the writing is complete.
StarBoard FX-DUO Series How to Use 2.2.3 Basic Operations of the Electronic Pen In the default setting of the electronic pen, the pen tip button is set to emulate the left click button of a mouse. While Windows is in operation, the following mouse operations can be performed using the pen tip button.
StarBoard FX-DUO Series How to Use 2.3 Start Method 2.3.1 Start Method (1) Connect the devices with reference to the connection method on page 1-15. (2) Turn on the power switch of the projector. (3) Turn on the power switch of the PC to start Windows. (4) Adjust the position of the projector so that the Windows screen projected by the projector is within the input area (refer to page 1-5 of this User's Guide).
StarBoard FX-DUO Series How to Use (6) Run "LsCanWiz.exe" located under "My Computer" → "C Drive" → "Program Files" → "Hitachi Software Engineering" → "FX-DUODriver", and adjust the sensor according to theinstructions on pages 3-5. Important Conduct sensor adjustments upon first-time operations and whenever the board has been moved.
Appendix StarBoard FX-DUO Series 3. Appendix 3.1 Troubleshooting Before assuming the product is broken, be sure to check adjustments, proper handling procedures, the possibility of faulty cable connections, etc. Recognition-Related Problems Problem What to check What to do Is the USB cable connected Connect the USB cable to the PC.
Appendix StarBoard FX-DUO Series Input-Related Problems Problem What to check What to do The input position does not Has position alignment Perform proper position alignment. match. been performed properly? Other than the above Contact a support center. The position cannot be Have the StarBoard and Adjust the position of the StarBoard aligned properly.
Appendix StarBoard FX-DUO Series Problem What to check What to do Electronic pen operation is Is a remote controller for Stop operating the remote controller. unstable or stops. AV equipment being operated while using the pen? The battery charge of the Replace the batteries.
 Press the "Adjust Camera" button on the "LSaDrv Touch Sensor Error" dialog box displayed on the PC screen. Manual Startup In order to manually run the sensor adjustment wizard, open "My Computer" and execute "LsCanWiz.exe" located under "C Drive" → "Program Files" → "Hitachi Software Engineering" → "FX-DUODriver". English...
Appendix StarBoard FX-DUO Series  "Camera Adjustment Wizard Start" window appears. Press "All Adjust."  Press "Finish." This completes sensor adjustment. After making adjustments, check that input can be performed normally. English...
Appendix StarBoard FX-DUO Series 3.3 Regularly Auto Sensor Adjustment While using StarBoard, auto sensor adjustment will execute regularly. To use StarBoard comfortably this function is recommended to use. 3.3.1 Sensor Auto Adjustment Procedure  Confirmation message of auto sensor adjustment will be displayed after 7days passed from first connect of StarBoard to PC.
Appendix StarBoard FX-DUO Series  Sensor adjusting screen will be displayed during auto adjustment. Do not touch the board surface until auto adjustment completed.  Following window will be displayed when sensor auto adjustment finished. Press “OK”. This is all of auto sensor adjustment. Confirm the normal input after adjustment * In case of adjustment error, following window will be displayed.
Appendix StarBoard FX-DUO Series 3.4 System Specifications Item Specification Model name StarBoard FX-DUO-77 StarBoard FX-DUO-63 Detection method Infrared image sensor system Digitiser resolution 0.05 mm Sampling rate Approx. 100 points/second (when using USB 1.1 Full Speed) Interface USB 1.1 (cable length: 4.9 m) USB 1.1 (cable length: 5.1 m) Approx.
Appendix StarBoard FX-DUO Series Item Specification Model name StarBoard FX-DUO-88W Detection method Infrared image sensor system Digitiser resolution 0.05 mm Sampling rate Approx. 100 points/second (when using USB 1.1 Full Speed) Interface USB 1.1 (cable length: 4.7 m) Approx. 88 inches, Effective screen size (mm) 1,888 (W) ×...
Appendix StarBoard FX-DUO Series 3.5 Proper Care and Cleaning Clean the StarBoard periodically so that you may use it for a long time to come. (1) Cleaning the StarBoard ・ To clean the StarBoard, use a soft cloth dampened with whiteboard cleaner or a diluted neutral cleansing agent that does not contain a polishing compound.
Appendix StarBoard FX-DUO Series 3.7 Product Warranty Policy 1. During the free warranty service period, if a malfunction occurs during normal use, the malfunction will be corrected without charge, according to the provisions of the warranty. Furthermore, if the customer registration card accompanying the warranty is not returned to our company, the customer information will not be registered;...
Appendix StarBoard FX-DUO Series 5. If this product malfunctions, review the contents of this user’s guide. If the problems remain irreparable, contact the dealer. The dealer will determine whether or not the product must be repaired, so please contact them. If the customer sends the product to our company without RMA (Return Merchandise Authorisation) number, it might not be covered by warranty.