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Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use Windows Backup and Restore to recover information you have
previously backed up. You can also use Windows Automatic Repair to fix problems that might prevent
Windows from starting correctly.
●
f11
recovery tools: You can use the
image includes the Windows operating system and software programs installed at the factory.
NOTE:
If you are unable to boot (start up) your computer and you cannot use the system repair media you
previously created (select models only), you must purchase Windows 8 operating system media to reboot the
computer and repair the operating system.
Using f11 recovery tools
CAUTION:
Using
have created and any software that you have installed on the computer are permanently removed. The
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.
Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11:
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Recovery Image partition: From the Start screen, type C, and
then select Computer.
NOTE:
programs using the Windows 8 operating system media and the Driver Recovery media (both purchased
separately).
3.
If the Recovery Image partition is listed, restart the computer, and then press
ESC key for Startup Menu" message is displayed at the bottom of the screen.
4.
Press
f11
5.
Choose your language.
6.
Choose your keyboard layout.
7.
Select Troubleshoot from the boot options menu.
8.
Select Reset your PC, and follow the on-screen instructions.
f11
completely erases hard drive contents and reformats the hard drive. All files that you
If the Recovery Image partition is not listed, you must recover your operating system and
while the "Press <F11> for recovery" message is displayed on the screen.
f11
recovery tools to recover your original hard drive image. The
esc
while the "Press the
Performing a system recovery
f11
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