Brother MFC-9840CDW User Manual page 128

Paper handling difficulties (continued)
Difficulties
Which paper can I use?
There is a paper jam.
Print quality difficulties
Difficulties
Printed pages are curled.
Printed pages are smeared.
Printouts are too light.
Network difficulties
Difficulties
Cannot print over a wired Network. If you are using a wireless connection or are having Network problems see the
116
Suggestions
You can use plain paper, recycled paper, envelopes and labels that are made for
laser machines. (For details, see Acceptable paper and other media on page 11.)
(See Paper jams on page 139.)
Suggestions
Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
Make sure that you choose the Paper Type that suits the media type you are
using. (See Acceptable paper and other media on page 11.)
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other media on page 11 and Basic tab in the Software User's Guide on
the CD-ROM.)
If this problem occurs when making copies or printing received faxes, turn
Toner Save mode to off in the machine menu settings.
(See Toner save on page 26.)
Set Toner Save mode to off in the Advanced tab in the printer driver.
(See Advanced tab in the Software User's Guide on the CD-ROM.)
Suggestions
Network User's Guide on the CD-ROM for more information.
Make sure your machine is powered on and is on-line and in Ready mode. Print
the Network Configuration list to see your current Network settings. (See How to
print a report on page 76.) Reconnect the LAN cable to the hub to verify that the
cable and network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable. If the connections are good,
the upper LED of the back panel of the machine will be green.