Table of Contents
Advertisement
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• Make sure the paper cassette is inserted all the way in the printer.
• If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides.
Make sure the paper stack is not above the tab on the edge guides inside the cassette.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• Do not load more than the recommended number of sheets.
• Make sure your paper meets the specifications for your product.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the cassette printable side down.
• Follow any special loading instructions that came with the paper.
Parent topic:
Related references
Paper Loading Capacity
Paper Specifications
Paper Jam Problems Inside the Product
Paper Jam Problems in the Paper Cassette
Paper Jam Problems in the Auto Duplexer
Related topics
Loading Paper
Paper Jam Problems Inside the Product
If you see a message that paper has jammed inside the product, follow the steps here or on the LCD
screen to clear the jam.
1. Cancel the print job, if necessary.
Solving Paper Problems
261
Advertisement
Table of Contents
