Ossa Explorer User Manual page 35

Warranty
Procedure for obtaining repairs under warranty
If your motorcycle needs a repair to be carried out under warranty, it should be taken to your official OSSA dealer where the repair will
be made (YOU ARE RESPONSIBLE FOR THE TRANSPORT COSTS TO AND FROM THE DEALER).
Ossa recommends that you go to the dealer where your purchase was made. However, you can go to any Ossa dealer for repairs to be
carried out under guarantee.
This guarantee provides you as a consumer with specific legal rights. You may also have additional consumer rights that vary depen-
ding upon which country you are in.
If one of the afore-mentioned terms is invalid due to regional or federal laws, all other terms stipulated in this warranty continue to be
valid.
68
OSSA EXPLORER - User manual
We recommend that you stay in contact with your OSSA dealer so
that you can receive help, advice and information about your new
motorcycle, as well as information about the new products laun-
ched by OSSA Factory, SL.
We aim to provide full customer satisfaction. If the service you have
received is not adequate, we would ask you to send us a written
account, stating specific instances with as much detail as possible
about the incident concerning our dealer. This will enable us to im-
prove the OSSA MOTOR customer service and services in general.
Thank you and we hope you enjoy your new motorcycle.
OSSA EXPLORER - User manual
Final information
69