Product Service And Copyright - abi IMAGE IQBoardA User Manual

1. Software Upgrade: Free Updates of the software will be supplied when available. Check
the website for information on the latest version. It is listed under "Downloads" in the "Dealer
Info" section (left side) of the Home Page www.abimage.com.au.
2. Technology Service: A copy of the User Manual will also be located in the same Downloads
section. If you have any technical queries, contact ABI staff on 02.9938 6866.
3. Quality Warranty:
Three years warranty is provided on the board and its operation. The service "back to
base", so the client has to return the board to ABI and ABI will organize the return of the
board to the user. It does not include:
(1) Accessories (pens, batteries, cable).
(2) Physical damage, including surface scratching, marks, build up of dirt and pen ink,
and distortion caused by faulty installation.
(3) Damage resulting from operation not as stipulated in the user manual.
(4) Warranty on the product will be voided if the board is disassembled by the user or an
unauthorized repairer.
(5) Damage caused by force majeure such as natural disaster, thunder and lightning and
accident.
(6) Product accessories, consumable parts such as CD, user manual, package, fixing
parts, batteries, the shell, the consumption components are all not include into the
free repairing or exchanging a purchase clause.
(7) The user must be able to provide a copy of the original invoice.
4. After Sale Service:
1) ABI provides a service centre support to service and repair the IQBoardA. Contact
ABI on 02.9938 6866 to discuss any problems or organize a service.
2) Repairing: When the warranty period has expired or the damage is not a warranty
issue, the customer will be charged for any repair. Customers can purchase related
parts from ABI Pty Ltd. When sending the damaged parts back to ABI for repair, the
customer has to pay the transportat costs and repair. If the whiteboard surface is
damaged, the entire surface will need to be replaced.
Copyright
This user manual is for the IMAGE IQBoardA EWB; the copyright belongs to A Brighter
Image Pty Ltd. We have the right to modify the content of user manual without notice.
Product Service
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