Faqs - abi IMAGE IQBoardA User Manual

(1)The connection of USB port and PC is
not good or the connection between COM
port and EWB is not stable.
(2)The USB port or the COM port of white
1. Indicator light
board needs to be replaced.
does not shine
(3) USB data line should be changed.
(4) Indicator light doe t shine but the EWB
works normal.
(1) The connection of USB port or
COM port of white board is not stable.
(2) The installation of EWB software is
not succeeding.
2. Indicator light
(3) The tool software of EWB will not start.
shines red
(4)The driver of USB data line did not
install.
(5) USB data line needs to be replaced.
(6) The control card in white board needs
to be replaced.
(1) The tool software of EWB will not
start.
1. The mouse
(2) The installation of EWB software is
does not work.
not succeeding.
(3)The two connecting lines between the
border of toolbar and the bottom of white
board are incorrectly connected.
The two connecting lines between the
2. Single button
border of toolbar and the bottom of white
does not work.
board need to be replaced.
3. The button
(1) The installation of EWB software is
and function
not succeeding.
are not com-
patible or the
button jumps
(2)The interior of EWB needs to be
randomly.
maintained or replaced.
(1) The installation of EWB software is
1. Electronic
not succeeding.
pen cannot
control the
(2)The tool software of EWB does not start.
EWB
(3)The two connecting lines between the
border of toolbar and the bottom of white
board become loose or need to be
replaced.
(4) The battery of electronic pen is no
longer working properly or the pen needs
to be replaced.

FAQs

Check the connection between USB
port and COM port. Then connect
them.
If the COM port of white board needs to
be replaced, please contact the agent
or call ABI.
Please contact ABI.
Please contact ABI.
Check USB port and COM port, try
connecting them again.
Uninstall the old white board
software driver and install it again.
Click on "Tools" in Taskbar icon
menu.
Install USB data line again.
Please contact ABI.
Please contact ABI.
Click on "Tools" in Taskbar icon
menu.
Uninstall the old white board
software driver and install it again.
Insert the connecting line firmly or
make sure the left one is grey and the
right one is black, and then connect
them again.
Please contact ABI.
Install the software again.
Please contact ABI.
Uninstall the old white board
software driver and install it again.
Click on "Tools" in Taskbar icon
menu.
If they become loose, make sure the
left one is grey and the right one is
black. Then connect them again. If they
still don't work, contact ABI.
Replace the battery or pen
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