Service (Customer Care) - Gigaset 5040 Quick Manual

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product operation information, or for problem resolution, call:
End-user limited warranty
This product is covered by a one year limited warranty. Any
repair replacement or warranty service, and all questions about
this product should be directed to: 1-866-247-8758.
This limited, non-transferable warranty is provided to the orig-
inal buyer/end-consumer ("you") for systems, handsets and
accessories (collectively, "Product") provided by Gigaset Com-
munications USA LLC or Gigaset Communications Canada Inc.
(collectively "Gigaset NAM"). Gigaset NAM warrants to you that
at the date of purchase, the Product is free of defects in work-
manship and materials and the software included in the Prod-
uct will perform in substantial compliance to its program spec-
ifications.
1. WARRANTY PERIOD
The Product warranty period is one (1) year from the original
date of purchase by you. Proof of purchase (e.g., sales slip or
invoice) must be provided with any Product returned during
the warranty period. Batteries supplied with the Products are
warranted to be free from defects at the time of purchase only.
2. EXCLUSIVE REMEDY
Gigaset NAM's entire liability and your exclusive remedy if the
Product is defective in materials or workmanship during the
warranty period and is returned shall be that the Product will
be repaired or replaced as set forth in Section 4 below. Recon-
ditioned replacement components, parts or materials may be
used in the replacement or repair. Data in the memory of the
Product may be lost during repair.
3. THIS LIMITED WARRANTY DOES NOT COVER
AND IS VOID WITH RESPECT TO THE
FOLLOWING:
– Cosmetic damage, physical damage to the surface of the
Product, including, without limitation, breakage, cracks,
dents, scratches or adhesive marks on the LCD screen or
outside casing of the Product.

Service (Customer Care)

Customer Care Warranty for Corded Products
To obtain Customer Care Warranty service,
Toll Free: 1-866-247-8758
16
en
– Products which have been repaired, maintained or modi-
fied (including the antenna) by anyone other than Gigaset
NAM or a Gigaset NAM-approved repair facility, or that have
been improperly installed.
– Cost of installation, removal or reinstallation.
– Damage due to any telephone, electronic, hardware or soft-
ware program, network, Internet or computer malfunc-
tions, failures, or difficulties of any kind, including without
limitation, server failure or incomplete, incorrect, garbled or
delayed computer transmissions.
– Equipment and components not manufactured, supplied
or authorized by Gigaset NAM.
– Modification of the Product's components, or operation of
the Product in an unsuitable environment or in a manner for
which it is not intended, including but not limited to failures
or defects caused by misuse, abuse, accidents, physical
damage, abnormal operation, improper handling or stor-
age, neglect, alterations, unauthorized installation, removal
or repairs, failure to follow instructions, problems caused by
the carrier's network coverage, exposure to fire, water or
excessive moisture or dampness, floods, or extreme
changes in climate or temperature, acts of God, riots, acts of
terrorism, spills of food or liquids, viruses or other software
flaws introduced into the Product or other acts which are
not the fault of Gigaset NAM and which the Product is not
specified to tolerate, including damage caused by mishan-
dling or blown fuses.
– Products which have had warranty stickers, electronic serial
number and/or serial number label removed, altered, ren-
dered illegible or fraudulently applied to other equipment.
– Signal reception problems (unless caused by defect in
material or workmanship in the Product).
– Products operated outside published maximum ratings.
– Performance of the Products when used in combination
with other products or equipment not manufactured, sup-
plied or authorized by Gigaset NAM.
– Consumables (such as batteries and fuses).
– Payments for labor or service to representatives or service
centers not authorized to perform product maintenance by
Gigaset NAM.

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