MAINTENANCE
Show Us What's not Working
When an object is too shiny, fuzzy or translucent – or just too complicated a shape – no
amount of correct lighting, object placement or calibration can get a great scan out of it.
We're working on making some of those unscannable objects scannable, and you can help
by sending us information on objects that didn't scan well. Email FailScan@makerbot.com
and attach your STL or Thing file, along with a photo of the object you were trying to scan.
We'll use that data to improve MakerWare for Digitizer.
Camera Care
Keep your camera clean and free of debris to ensure the best quality scan. If at any time the
camera filter appears dusty or dirty, follow these steps to clean it:
1.
Turn off the MakerBot Digitizer.
2.
Use canned air to remove any particles from the filter surface.
3.
Moisten a lint-free cloth, lens tissue or cotton swab with isopropyl alcohol.
4.
Gently wipe the surface in a circular motion to remove residue.
Caution:
Do not immerse the camera filter in any type of liquid. Do not use glass cleaner
or water to clear camera filter.
Calibration
Recalibrate the MakerBot Digitizer's turntable and lasers approximately once a week or
every 20 scans to maintain optimal scan quality. To run the calibration routine, go to the
Scanner menu and choose Calibrate Turntable & Lasers.
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Need help?
Do you have a question about the Digitizer and is the answer not in the manual?