Arrakis Systems ARC-15 Technical Manual page 63

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X T R E M E F O R T H E A R C - 1 5
Audio Glitches & Dropouts
Initial Setup Problems
If the audio on a play channel (or recording) glitches or drops out when another play channel is played (or recorded), then the PC is
not setup properly. An example would be for the main Program output to have a half second of silence whenever an audio file is cued.
This kind of problem is created when the PC does not have sufficient resources available to do two things at once without a pause
between them. This can be caused by:
1) too little RAM memory in the PC for both the operating system and Xtreme application
2) too many background processes running and using up CPU power
3) too many programs in the START menu so that they run all of the time in the background
4) certain system programs such as FIND FAST, or Windows updates automatically running while Xtreme is running
5) power setup features on the PC such as the screen saver that slows the PC down if there is no user input
6) other audio programs running in the background reassigning Windows audio resources
7) virus protection (and other security) programs running in the background
8) scheduled events on the PC such as automatic updates
9) other background programs having a higher Windows priority than Xtreme
10) etc.
Problems that occur over Time
A PC can have no audio problems out of the box but begin having audio glitches after a period of time. This can be caused by:
1) same problems as listed above
2) Windows software updates that have changed security settings
3) viruses and other damaging programs getting onto the PC
4) new programs, network settings, etc that you may have added or changed
Resolving these Problems
These problems are specific to and different for every PC. If they occur, they will require time and effort to resolve. The Windows Task
Manager program is helpful in seeing what unnecessary programs are open and using resources.
It is important to remember that PCs create these types of audio problems for all audio programs. However, the symptoms may be
different for different programs due to their different features. As an example, Windows Media Player only plays one thing at a time
while Xtreme (1) decompresses and mixes up to 3 audio files to the Program output, (2) plays a second audio file out the cue output,
and (3) simultaneously executes up to two records at the same time.
5.15

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