Getting Started; Commportal; Support - Cisco SPA504 User Manual

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Getting Started

This guide provides an overview of your Matrix phone service and basic information about your Cisco

SPA504 or SPA509 IP Phone.

Matrix Service includes a powerful online tool call CommPortal. CommPortal can be accessed at:

https://commportal.wowway.biz. The login is your 10 digit Matrix phone number and password. NOTE –

Your initial password is provided in your Hosted Matrix Quick Reference Guide, or by asking your System

Administrator. CommPortal provides direct access to your voicemail messages.

A helpful resource is the Matrix CommPortal Guide located at

product support section.

Please change your CommPortal Password to protect your account.

Matrix is a fully supported phone service. You can find support via:

Our website:

www.wowforbusiness.com

Phone:

1-877-566-5649

MGCP.U.1304.O

www.wowforbusiness.com

under the

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