Phonak ComPilot II User Manual page 48

Causes
Every time I switch on my phone, the music player starts.
J For some phones this is
normal behavior and not
initiated by ComPilot II.
Every time I get in my car the ComPilot II connection to my
phone behaves unexpectedly.
J The car Bluetooth system
connects to your phone.
I accepted the incoming phone call but cannot hear the call
in my hearing aids.
J Some phones, when accepting
the call through the phone
button, don't use ComPilot II.
The phone is ringing but the Audio indicator is not solid blue and
there is no ringing signal through the hearing aids.
J Bluetooth is disabled in the
phone.
J ComPilot II and your phone are
not connected to each other.
48
What to do
J Some phones can be
configured not to start the
music player automatically.
J Stop the music player via
phone menu after the phone
is connected.
J Consider disconnecting the
car system from your phone.
J Always accept the call
by pressing the main
button.
J Ensure Bluetooth is enabled
according to your phone's user
guide.
J 1. Disable the Bluetooth
functionality in your phone
and turn it on again.