Phonak ComPilot II User Manual page 46

Causes
The volume of the music is too loud or too quiet. The volume of
phone conversations is not comfortable (too low or too high).
J Different audio sources have
different outputs.
I have difficulties understanding the phone conversation in a
noisy environment.
J Your hearing aid
microphones are set too
high during the call.
The caller can hear me but I cannot hear the caller.
J The call was transferred to
your phone.
46
What to do
J To change the volume of the
phone, or any other sound
source to ComPilot II, use
the volume control of that
external device.
J Reduce the hearing aid volume
by pressing the
(see chapter 6.1).
J If the sound volume over the
phone (or music) is too low
after this reduction use
the phone volume button to
increase the volume.
J Make sure the call is
transferred back to ComPilot II
via the phone menu.
button