Summary of Contents for Grandstream Networks GXV3610_HD
Page 1
Grandstream Networks, Inc. GXV3610_HD/GXV3610_FHD Day/Night Fixed Dome HD IP Camera www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
ABLE OF ONTENTS GXV3610_HD/FHD User Manual WELCOME..............................4 ..........................5 AFETY OMPLIANCES ..............................6 ARRANTY CONNECT YOUR GXV3610_HD/FHD ......................7 ......................... 7 QUIPMENT ACKAGE ONTENTS GXV3610_HD/FHD ......................8 ONNECTING THE PRODUCT OVERVIEW ..........................9 GXV3610_HD/FHD C ........................9 AMERA GXV3610_HD/FHD S ......................
Page 3
ABLE OF IGURES GXV3610_HD/FHD U ANUAL 1: H GXV3610_HD/FHD ......................14 IGURE AGE OF 2: W ..........................15 IGURE ANGUAGE WITCH 3: S ..........................16 IGURE YSTEM ETTINGS 4-1: V & A ....................... 17 IGURE IDEO UDIO ETTINGS 4-2: V &...
Idea application scenes for GXV3610_HD/FHD are like office, store, elevator, etc., a small to median sized enclosed environment, although they can also be used in a similar open space.
Safety Compliances These instructions are intended to assist users with the operation of the GXV3610_HD/FHD and to instruct on how to avoid dangerous situations or damage to the device. Warning: Serious injury or death may be caused if any of the warnings below are neglected.
User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the GXV3610_HD/FHD as it may cause damage to the products and void the manufacturer warranty.
Connect the RJ-45 Ethernet cable to the NETWORK port of the GXV3610_HD/FHD Connect the other end of the RJ-45 cable to your network (switch or router or PC) Connect the power supply to the DC 12V power jack on the back of the GXV3610_HD/FHD Using PoE as power supply ...
Support for DirectX 8.0 and above. Configure the GXV3610_HD/FHD via Web Browser The GXV3610_HD/FHD has embedded Web server to respond to HTTP GET/POST requests. Embedded HTML pages allow user to configure the IP camera through Microsoft Internet Explorer (7.0 or above), Firefox and Chrome (plug-in from Grandstream required).
Page 12
Connect the Camera to network with DHCP server (Recommended) The GXV3610_HD/FHD by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running. User can know the IP address assigned to the camera from DHCP server log or using the Grandstream GS_Search tool.
Page 13
The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168 1. Connect the computer RJ-45 via an Ethernet cable directly to the IP camera GXV3610_HD/FHD. 2. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, but NOT 168) and configure the “Subnet mask”...
GXV3610_HD/FHD Home Web Page The Home Page of GXV3610_HD/FHD shown as Figure 1: Figure 1: Home Page of GXV3610_HD/FHD Control Console: PTZ Console controller for ePTZ function. ZOOM: Zoom in or Zoom out during ePTZ operation. FOCUS: Adjust the focus of image (Not Applicable to GXV3610_HD/FHD).
GXV3610_HD/FHD Configuration & Language Page • When click the “Configuration” tab, web page will link to page to configure the related parameters of the GXV3610_HD/FHD. • There are two big categories of settings: Basic Settings and Advanced Settings. Details will be illustrated in the later Chapter.
ASIC ETTINGS XPLANATION System Settings Page This page allow user to configure the system settings of GXV3610_HD/FHD. Figure 3: System Settings Page • Current System Time: Display time current system is running at • Set the System Time: Configure the time system is running.
Video & Audio Setting Page This page allows user to configure the video and audio related settings. Figure 4-1: Video & Audio Settings Page • On Screen Display (OSD): Display time stamp and text on the video screen. o OSD Text: Inputted text (to identify the camera) shown on the screen.
If MJPEG selected, reduce max. frame rate to min. value to save bandwidth and get better image Grandstream IP Camera provides two video streams, user can use them with flexibility. For example, the high-resolution stream for local recording; another low or high resolution for remote monitoring; or vice versa depending application scenarios.
CMOS Settings Page This page allows user to adjust the CMOS parameters: Figure 5: CMOS Settings Page • Flip: Pull down to choose video flip, either vertically or horizontal or both. • Shutter Speed: Camera Shutter Speed. There are 10 options, with Auto, 1/30, 1/60, 1/125, 1/250, 1/500, 1/1000, 1/2000, 1/5000 and 1/10000 •...
Networking Setting Page This page allows user to configure network related parameters: Figure 6: Networking Setting Page • IP Address Configuration: Camera IP address configuration Dynamically Associated via DHCP: Default setting, DHCP server assign IP to camera. Statically Configured as: Static IP address configuration •...
DDNS Settings Page This page allows user to configure dynamic DNS related parameters: Figure 7: DDNS Setting Page • DDNS Active: Enable DDNS by check this field. • DDNS ISP Type: Select the DDSN service provider from the pull-down menu list •...
SIP Setting Page This page allows user to configure SIP related parameters. GXV3610_HD/FHD can be configured as SIP endpoint to call out when alarm trigged, or allow permitted number to call in to check the audio/video if Grandstream IP videophone used.
• STUN Server: STUN server used to resolve NAT if have • Steam: Which stream used for SIP call. • Preferred Vocoder: Audio codec used for SIP call (NOTE) • Registration Expiration: Registration expiration time, default 3600 seconds • Local SIP Port: Local SIP port, default 5060 •...
Status Page This page shows the GXV3610_HD/FHD operation status: Figure 9: Status Page NOTE: When SIP account registered, the status will display “Online” in Green. When SIP account unregistered, the status will display “Offline” in Red, as below.
DVANCED ETTINGS XPLANATION The supports all the traditional and advanced telephony features. User Management Page This page allows user to do user management: Figure 10: User Management Page • Existing User Name: Allow revise existing user or add new user •...
Automatic Upgrade Interval: Time interval for automatic upgrade, default 10080 • Automatic Upgrade: Checked to enable automatic firmware upgrade and provisioning. NOTE: Only XML based automatic provisioning is supported by GXV3610_HD/FHD. www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
SMTP Setting Page (Email Alarm) This page allows user to configure email client to send out email when alarm trigged: Figure 12: SMTP Setting Page • Enable SMTP: When checked, email client is enabled. • SMTP Server: SMTP Email Server IP or Domain Name •...
Page 28
NOTE: Click “Save” to save the email configuration information. Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” orange bar will display like below www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
FTP Settings Page (Upload Alarm) This page allows user to configure FTP parameters to upload the alarm or video recording:: Figure 13: FTP Setting Page • Enable FTP: When checked, built-in FTP client is enabled. • FTP Server: IP or Domain name of FTP site or server •...
• Password: Password for that User ID NOTE: Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers. http://www.grandstream.com/products/surveillance/general/documents/grandstream_http_api.pdf Grandstream IP Camera and Encoder (include GXV3610_HD/FHD) are ONVIF certified.
Motion Detection Configuration Page (Set Alarm) This page allows user to configure motion detection to trigger alarms: Figure 15-1: Motion Detection Configuration Page • Enable Motion Detection: When checked, Motion Detection enabled. • Show Motion Detection Regions: When checked, Motion Detection region with number will be displayed in White Rectangle in the screen;...
FTP server if configured. NOTE: Grandstream free GSurf_Pro VMS software can be downloaded here: http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip Motion Detection Time Schedule: This page allows user to configure Motion Detection Operation Schedule: Figure 15-2: Motion Detection Schedule Configuration Page •...
Syslog Settings Page (Troubleshooting) This page allows user to enable the Syslog to help troubleshooting problems: Figure 16: Alarm Server Setting Page • Syslog Server: Syslog server IP or Domain Name • Syslog Level: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error.
Figure 17: Firmware Upgrade and Provisioning NOTE: Grandstream recommends end-user use the Grandstream HTTP server. Currently the HTTP firmware server is firmware.grandstream.com. For large companies or user without Internet connection, we recommend maintaining their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures.
Microsoft IIS web server. Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”.
Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider.
2. Why can I not view the live video stream in Microsoft Internet Explorer? A: Please double check whether the Grandstream Plug-in/Active-X is installed correctly. Once you log into the GXV3610_HD/FHD web interface, Internet Explorer will indicate that this website wants to install to following add-on: GSViewer. cab‘ from Grandstream Networks, Inc.
Page 38
7. How do you watch secondary video stream? Login to the home page of the GXV3610_HD/FHD web GUI, click Play to watch the video stream. To watch a secondary video stream, right click on the video, and select Secondary Stream on the pop-up menu.
Page 39
GSurf_Pro or mobile phone should be 2088. 16. Port forwarding Two ports must be forwarded on your router to watch video from a GXV3610_HD/FHD that is located on a private network from a PC in a public network. The web port (HTTP) and the RTSP port.
Page 40
17. Tested PC display adapters. Display Adapter Test Result SiS 650/651/740/661 FX/741/760 Series Works normally Intel® 82945R Express Chipset Family Works normally VIA/S3G UniChrome Pro IGP Works normally NIVDIA Geforce 7300GS Works normally SiS 661FX Works normally SiS Mirage Graphics Works normally SiS 661 Series Works normally...