Grandstream Networks GXV3610_HD User Manual

Grandstream Networks GXV3610_HD User Manual

Day/night fixed dome hd ip camera
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Grandstream Networks, Inc.
GXV3610_HD/GXV3610_FHD
Day/Night Fixed Dome HD IP Camera
www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

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Summary of Contents for Grandstream Networks GXV3610_HD

  • Page 1 Grandstream Networks, Inc. GXV3610_HD/GXV3610_FHD Day/Night Fixed Dome HD IP Camera www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 2: Table Of Contents

    ABLE OF ONTENTS GXV3610_HD/FHD User Manual WELCOME..............................4 ..........................5 AFETY OMPLIANCES ..............................6 ARRANTY CONNECT YOUR GXV3610_HD/FHD ......................7 ......................... 7 QUIPMENT ACKAGE ONTENTS GXV3610_HD/FHD ......................8 ONNECTING THE PRODUCT OVERVIEW ..........................9 GXV3610_HD/FHD C ........................9 AMERA GXV3610_HD/FHD S ......................
  • Page 3 ABLE OF IGURES GXV3610_HD/FHD U ANUAL 1: H GXV3610_HD/FHD ......................14 IGURE AGE OF 2: W ..........................15 IGURE ANGUAGE WITCH 3: S ..........................16 IGURE YSTEM ETTINGS 4-1: V & A ....................... 17 IGURE IDEO UDIO ETTINGS 4-2: V &...
  • Page 4: Welcome

    Idea application scenes for GXV3610_HD/FHD are like office, store, elevator, etc., a small to median sized enclosed environment, although they can also be used in a similar open space.
  • Page 5: Safety Compliances

    Safety Compliances These instructions are intended to assist users with the operation of the GXV3610_HD/FHD and to instruct on how to avoid dangerous situations or damage to the device. Warning: Serious injury or death may be caused if any of the warnings below are neglected.
  • Page 6: Warranty

    User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the GXV3610_HD/FHD as it may cause damage to the products and void the manufacturer warranty.
  • Page 7: Connect Your Gxv3610_Hd/Fhd

    GXV3610_HD/FHD ONNECT YOUR Equipment Package Contents The GXV3610_HD/FHD package contains: • GXV3610_HD/FHD IP Camera • 12V DC Universal Power Adaptor • Ethernet Cable • 1 Hex Key and 4 Screws and Wall Anchors • Quick Installation Guide www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 8: Connecting The Gxv3610_Hd/Fhd

     Connect the RJ-45 Ethernet cable to the NETWORK port of the GXV3610_HD/FHD  Connect the other end of the RJ-45 cable to your network (switch or router or PC)  Connect the power supply to the DC 12V power jack on the back of the GXV3610_HD/FHD Using PoE as power supply ...
  • Page 9: Product Overview

    RODUCT VERVIEW GXV3610_HD/FHD Camera 1. Microphone GXV3610_HD/FHD Microphone 2. Light Sensor for IR-Cut Light Sensor for mechanical IR-Cut switching 3. Lens 1/3”CMOS (1.2M for HD/3.1M for FHD) Sensor and Lens 4. IR Light Array Infrared Light Array 5. Mounting Bracket Mounting Brackets www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 10: Gxv3610_Hd/Fhd Specifications

    GXV3610_HD/FHD Specifications Table 1: GXV3610_HD/FHD Technical Specifications Model GXV3610_HD GXV3610_FHD Video Compression H.264, MJPEG Image Sensor Resolution 1/3”, 1.2 Megapixel 1/3”, 3.1 Megapixel Progressive Scan CMOS, Progressive Scan CMOS, 1280H x 960V 2048H x 1536V Image Sensor Sensitivity Day & Night mode, exceptionally low noise levels and low- light sensitivity.
  • Page 11: Installation Guide

    Support for DirectX 8.0 and above. Configure the GXV3610_HD/FHD via Web Browser The GXV3610_HD/FHD has embedded Web server to respond to HTTP GET/POST requests. Embedded HTML pages allow user to configure the IP camera through Microsoft Internet Explorer (7.0 or above), Firefox and Chrome (plug-in from Grandstream required).
  • Page 12 Connect the Camera to network with DHCP server (Recommended) The GXV3610_HD/FHD by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running. User can know the IP address assigned to the camera from DHCP server log or using the Grandstream GS_Search tool.
  • Page 13 The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168 1. Connect the computer RJ-45 via an Ethernet cable directly to the IP camera GXV3610_HD/FHD. 2. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, but NOT 168) and configure the “Subnet mask”...
  • Page 14: Gxv3610_Hd/Fhd Home Web Page

    GXV3610_HD/FHD Home Web Page The Home Page of GXV3610_HD/FHD shown as Figure 1: Figure 1: Home Page of GXV3610_HD/FHD Control Console: PTZ Console controller for ePTZ function. ZOOM: Zoom in or Zoom out during ePTZ operation. FOCUS: Adjust the focus of image (Not Applicable to GXV3610_HD/FHD).
  • Page 15: Gxv3610_Hd/Fhd Configuration & Language Page

    GXV3610_HD/FHD Configuration & Language Page • When click the “Configuration” tab, web page will link to page to configure the related parameters of the GXV3610_HD/FHD. • There are two big categories of settings: Basic Settings and Advanced Settings. Details will be illustrated in the later Chapter.
  • Page 16: Basic Settings Explanation

    ASIC ETTINGS XPLANATION System Settings Page This page allow user to configure the system settings of GXV3610_HD/FHD. Figure 3: System Settings Page • Current System Time: Display time current system is running at • Set the System Time: Configure the time system is running.
  • Page 17: Video & Audio Setting Page

    Video & Audio Setting Page This page allows user to configure the video and audio related settings. Figure 4-1: Video & Audio Settings Page • On Screen Display (OSD): Display time stamp and text on the video screen. o OSD Text: Inputted text (to identify the camera) shown on the screen.
  • Page 18: Figure 4-2: Video & Audio Settings Page

     If MJPEG selected, reduce max. frame rate to min. value to save bandwidth and get better image  Grandstream IP Camera provides two video streams, user can use them with flexibility. For example, the high-resolution stream for local recording; another low or high resolution for remote monitoring; or vice versa depending application scenarios.
  • Page 19: Cmos Settings Page

    CMOS Settings Page This page allows user to adjust the CMOS parameters: Figure 5: CMOS Settings Page • Flip: Pull down to choose video flip, either vertically or horizontal or both. • Shutter Speed: Camera Shutter Speed. There are 10 options, with Auto, 1/30, 1/60, 1/125, 1/250, 1/500, 1/1000, 1/2000, 1/5000 and 1/10000 •...
  • Page 20: Networking Setting Page

    Networking Setting Page This page allows user to configure network related parameters: Figure 6: Networking Setting Page • IP Address Configuration: Camera IP address configuration Dynamically Associated via DHCP: Default setting, DHCP server assign IP to camera. Statically Configured as: Static IP address configuration •...
  • Page 21: Ddns Settings Page

    DDNS Settings Page This page allows user to configure dynamic DNS related parameters: Figure 7: DDNS Setting Page • DDNS Active: Enable DDNS by check this field. • DDNS ISP Type: Select the DDSN service provider from the pull-down menu list •...
  • Page 22: Sip Setting Page

    SIP Setting Page This page allows user to configure SIP related parameters. GXV3610_HD/FHD can be configured as SIP endpoint to call out when alarm trigged, or allow permitted number to call in to check the audio/video if Grandstream IP videophone used.
  • Page 23: Figure 8-2: Sip Setting Page

    • STUN Server: STUN server used to resolve NAT if have • Steam: Which stream used for SIP call. • Preferred Vocoder: Audio codec used for SIP call (NOTE) • Registration Expiration: Registration expiration time, default 3600 seconds • Local SIP Port: Local SIP port, default 5060 •...
  • Page 24: Status Page

    Status Page This page shows the GXV3610_HD/FHD operation status: Figure 9: Status Page NOTE:  When SIP account registered, the status will display “Online” in Green.  When SIP account unregistered, the status will display “Offline” in Red, as below.
  • Page 25: Advanced Settings Explanation

    DVANCED ETTINGS XPLANATION The supports all the traditional and advanced telephony features. User Management Page This page allows user to do user management: Figure 10: User Management Page • Existing User Name: Allow revise existing user or add new user •...
  • Page 26: Maintenance Page

    Automatic Upgrade Interval: Time interval for automatic upgrade, default 10080 • Automatic Upgrade: Checked to enable automatic firmware upgrade and provisioning. NOTE:  Only XML based automatic provisioning is supported by GXV3610_HD/FHD. www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 27: Smtp Setting Page (Email Alarm)

    SMTP Setting Page (Email Alarm) This page allows user to configure email client to send out email when alarm trigged: Figure 12: SMTP Setting Page • Enable SMTP: When checked, email client is enabled. • SMTP Server: SMTP Email Server IP or Domain Name •...
  • Page 28 NOTE:  Click “Save” to save the email configuration information.  Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” orange bar will display like below www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 29: Ftp Settings Page (Upload Alarm)

    FTP Settings Page (Upload Alarm) This page allows user to configure FTP parameters to upload the alarm or video recording:: Figure 13: FTP Setting Page • Enable FTP: When checked, built-in FTP client is enabled. • FTP Server: IP or Domain name of FTP site or server •...
  • Page 30: Alarm Server Settings Page (Upload Alarm To Supported Vms Or Http Server)

    • Password: Password for that User ID NOTE:  Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers. http://www.grandstream.com/products/surveillance/general/documents/grandstream_http_api.pdf  Grandstream IP Camera and Encoder (include GXV3610_HD/FHD) are ONVIF certified.
  • Page 31: Motion Detection Configuration Page (Set Alarm)

    Motion Detection Configuration Page (Set Alarm) This page allows user to configure motion detection to trigger alarms: Figure 15-1: Motion Detection Configuration Page • Enable Motion Detection: When checked, Motion Detection enabled. • Show Motion Detection Regions: When checked, Motion Detection region with number will be displayed in White Rectangle in the screen;...
  • Page 32: Figure 15-2: Motion Detection Schedule Configuration Page

    FTP server if configured. NOTE:  Grandstream free GSurf_Pro VMS software can be downloaded here: http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip Motion Detection Time Schedule: This page allows user to configure Motion Detection Operation Schedule: Figure 15-2: Motion Detection Schedule Configuration Page •...
  • Page 33: Syslog Settings Page (Troubleshooting)

    Syslog Settings Page (Troubleshooting) This page allows user to enable the Syslog to help troubleshooting problems: Figure 16: Alarm Server Setting Page • Syslog Server: Syslog server IP or Domain Name • Syslog Level: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error.
  • Page 34: Software Upgrade

    Figure 17: Firmware Upgrade and Provisioning NOTE:  Grandstream recommends end-user use the Grandstream HTTP server.  Currently the HTTP firmware server is firmware.grandstream.com. For large companies or user without Internet connection, we recommend maintaining their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures.
  • Page 35: Instructions For Local Firmware Upgrade Using Tftp Server

    Microsoft IIS web server. Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”.
  • Page 36: Restore Factory Default Setting

    Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider.
  • Page 37: Ip Surveillance Faq

    2. Why can I not view the live video stream in Microsoft Internet Explorer? A: Please double check whether the Grandstream Plug-in/Active-X is installed correctly. Once you log into the GXV3610_HD/FHD web interface, Internet Explorer will indicate that this website wants to install to following add-on: GSViewer. cab‘ from Grandstream Networks, Inc.
  • Page 38 7. How do you watch secondary video stream? Login to the home page of the GXV3610_HD/FHD web GUI, click Play to watch the video stream. To watch a secondary video stream, right click on the video, and select Secondary Stream on the pop-up menu.
  • Page 39 GSurf_Pro or mobile phone should be 2088. 16. Port forwarding Two ports must be forwarded on your router to watch video from a GXV3610_HD/FHD that is located on a private network from a PC in a public network. The web port (HTTP) and the RTSP port.
  • Page 40 17. Tested PC display adapters. Display Adapter Test Result SiS 650/651/740/661 FX/741/760 Series Works normally Intel® 82945R Express Chipset Family Works normally VIA/S3G UniChrome Pro IGP Works normally NIVDIA Geforce 7300GS Works normally SiS 661FX Works normally SiS Mirage Graphics Works normally SiS 661 Series Works normally...

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