Grandstream Networks GXV3610_HD User Manual
Hide thumbs
Also See for GXV3610_HD:
- Quick start manual (47 pages) ,
- User manual (40 pages) ,
- Mounting and installation manual (14 pages)
Related Manuals for Grandstream Networks GXV3610_HD
Summary of Contents for Grandstream Networks GXV3610_HD
- Page 1 Grandstream Networks, Inc. GXV3610_HD/GXV3610_FHD v2 Day/Night Fixed Dome HD IP Camera GXV3610_HD/FHD v2 User Manual www.grandstream.com Firmware Version 1.0.3.14 http://esupport.grandstream.com...
-
Page 2: Gxv3610_Hd/Fhd V2 User Manual
This page intentionally left blank Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 2 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 3: Table Of Contents
GXV3610_HD/FHD V2 APPLICATION SCENARIOS ................19 ........................... 19 NTERNET ..........................20 WITH NTERNET GXV3610_HD/FHD ..............21 PPLICATION ERIPHERAL ONNECTION GXV3610_HD/FHD V2 HOME WEB PAGE ....................23 GXV3610_HD/FHD & L ..............24 ONFIGURATION ANGUAGE BASIC SETTINGS EXPLANATION ......................25 ........................... 25 YSTEM ETTINGS & A ........................ - Page 4 27: F ....................56 IGURE ACTORY ESET FROM NTERFACE ABLE OF ABLES GXV3610_HD/FHD v2 U ANUAL 1: GXV3610_HD/FHD ................... 12 ABLE ECHNICAL PECIFICATIONS Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 4 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015...
-
Page 5: Welcome
This manual will help you to learn how to operate and manage your GXV3610_HD/FHD v2 Day/Night Fixed Dome HD IP camera and make the best use of it. -
Page 6: Safety Compliances
AFETY OMPLIANCES These instructions are intended to assist users with the operation of the GXV3610_HD/FHD v2 and to instruct on how to avoid dangerous situations or damage to the device. Warning： May cause serious injury or death if any Caution： Equipment may be damaged if any of the following caution messages are neglected. -
Page 7: Fcc Caution
Hereby, Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 7 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 8: Warranty
ARRANTY If the GXV3610_HD/FHD v2 was purchased from a reseller, please contact the company where the device was purchased for replacement, repair or refund. If the device was purchased directly from Grandstream, please contact our technical support team for a RMA (Return Materials Authorization) number before the product is returned. -
Page 9: Connect Your Gxv3610_Hd/Fhd V2
GXV3610_HD/FHD ONNECT YOUR Equipment Package Contents The GXV3610_HD/FHD v2 package contains: • GXV3610_HD/FHD v2 IP Camera • 12V DC Universal Power Adaptor • Ethernet Cable • 1 Hex Key and 4 Screws and Wall Anchors • Quick Installation Guide Grandstream Networks, Inc. -
Page 10: Connecting The Gxv3610_Hd/Fhd V2
Connect the other end of the RJ-45 cable to your network (switch or router or PC) Connect the power supply to the DC 12V power jack on the back of the GXV3610_HD/FHD v2 Using PoE as power supply ... -
Page 11: Product Overview
RODUCT VERVIEW GXV3610_HD/FHD v2 Camera Figure 1: GXV3610_HD/FHD v2 Illustration 1. Microphone GXV3610_HD/FHD v2 Microphone 2. Light Sensor for IR-Cut Light Sensor for mechanical IR-Cut switching 3. Lens 1/3”CMOS (1.2M for HD/3.1M for FHD) Sensor and Lens 4. IR Light Array Infrared Light Array 5. -
Page 12: Gxv3610_Hd/Fhd V2 Specifications
FCC Part 15,Subpart B Class B; EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 55024, EN 60950-1; C-tick AS/NZS CISPR 22, CISPR24; IP66 Table 1: GXV3610_HD/FHD v2 Technical Specifications Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 12 of 59 Firmware Version 1.0.3.14... -
Page 13: Installation Guide
Support for DirectX 8.0 and above. Configure the GXV3610_HD/FHD v2 via Web Browser The GXV3610_HD/FHD v2 has embedded Web server to respond to HTTP GET/POST requests. Embedded HTML pages allow user to configure the IP camera through Microsoft Internet Explorer (7.0 or above), Firefox and Chrome (plug-in from Grandstream required). -
Page 14: Windows Platform
Connect the Camera to network with DHCP server (Recommended) The GXV3610_HD/FHD v2 by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running. INDOWS LATFORM There are two ways for Windows user to get access to the IP Camera easily: A. -
Page 15: Figure 3: "Gs_S Earch " Result
Figure 3: “GS_Search” Result Page of GXV3610_HD/FHD v2 5. Double click the column of the detected camera, the browser will automatically open and link to the device IP and the web configuration page. 6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and start to show the video captured by the camera (by default the camera enabled anonymous access) 7. -
Page 16: Apple Platform
PPLE LATFORM For Apple users, please turn on Bonjour of Safari to find and access the GXV3610_HD/FHD v2. 1) Open Safari, select “Advanced” to open the Advanced Setting. 2) Click “Include Bonjour in the Bookmarks menu” and “Include Bonjour in the Favorites bar” then close the setting page and back to Safari. - Page 17 iPhone/iPad (iOS) users are recommended to use Applications in Apple Store. Free or Paid applications from Apple Store like “IP Cam Viewer” are suggested and verified working with Grandstream IP Cameras like GXV3610_HD/FHD v2. Apple Store applications like “IP Cam Viewer” will support H.264 video codec.
-
Page 18: Connect To The Camera Using Static Ip
The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168 1. Connect the computer RJ-45 via an Ethernet cable directly to the IP camera GXV3610_HD/FHD v2. 2. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, but NOT 168) and configure the “Subnet mask”... -
Page 19: Gxv3610_Hd/Fhd V2 Application Scenarios
GXV3610_HD/FHD PPLICATION CENARIOS GXV3610_HD/FHD v2 is very versatile infrared IP Camera, it can be used in a lot of scenarios. LAN w/o Internet For multi-room or a bigger space, multiple GXV3610_HD/FHD v2 might be required. User can establish a local area network using PoE switch. -
Page 20: Lan With Internet
6) Broadband Internet Access (FiOS, Cable or DSL) 7) iPhone or Android phone. (Application like “IP Cam Viewer”) 8) GSurf_Pro Remote Access (Optional) Figure 5-2: GXV3610_HD/FHD v2 Working with GVR3550 and/or GSurf_Pro with Internet Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 20 of 59 Firmware Version 1.0.3.14... -
Page 21: Gxv3610_Hd/Fhd V2 Application Peripheral Connection
3.5mm Line-Out (600Ω, 0.707 Vrms) Audio Output Grandstream Video Phone can work with GXV3610_HD/FHD v2 via either Peer IP (LAN) or SIP extension (WAN). Peer to Peer (or Direct IP) works only at LAN using static IP; SIP extension requires related SIP server/proxy provided and configured. - Page 22 This page intentionally left blank Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 22 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015...
-
Page 23: Gxv3610_Hd/Fhd V2 Home Web Page
GXV3610_HD/FHD The Home Page of GXV3610_HD/FHD v2 shown as Figure 1: Figure 7: Home Page of GXV3610_HD/FHD v2 Real Size/Window Size icon: Click to switch between real resolution size and embedded window size video. ZOOM: Zoom in or Zoom out during ePTZ operation (Default not Applicable). -
Page 24: Gxv3610_Hd/Fhd V2 Configuration & Language Page
GXV3610_HD/FHD v2 Configuration & Language Page • When click the “Configuration” tab, web page will link to page to configure the related parameters of the GXV3610_HD/FHD v2. • There are two big categories of settings: Basic Settings and Advanced Settings. Details will be illustrated in the later Chapter. -
Page 25: Basic Settings Explanation
ASIC ETTINGS XPLANATION System Settings Page This page allow user to configure the system settings of GXV3610_HD/FHD v2. Figure 9: System Settings Page • Current System Time: Display time current system is running at o Sync with PC: Click to synchronize current time with computer. -
Page 26: Video & Audio Setting Page
Image quality used when Variable Bit Rate used o I-frame Interval: I-frame interval (suggested 2~3 times of frame rate) • Secondary Stream Settings: Same as primary stream. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 26 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 27: Figure 10-2: Video & Audios
Indoor 50Hz power frequency (Europe, China, etc.) or 60Hz power frequency (US, Japan, etc.). Wrong setting will affect image quality under fluorescence light condition. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 27 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 28: Osd Setting Page
Display Time: When checked, time will be displayed inside the video image o Display Text: When checked, inputted text will display on video image Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 28 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 29: Cmos Settings Page
Camera Color Mode. There are three options: Color, Black/White, Auto (Default). • Digital WDR or eWDR, On/Off switch, default is Off. (FHD Models Only) Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 29 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... - Page 30 If the camera also needs to operate at night, it may be beneficial to disable the WDR function (if there is no high contrasting light) in order to maximize the camera’s low light performance Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 30 of 59 Firmware Version 1.0.3.14...
-
Page 31: Networking Setting Page
TCP ports 8088 and 10088 should be configured for port forwarding in order for remote camera access: 8088 for web portal, 10088 for video streaming. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 31 of 59 Firmware Version 1.0.3.14... -
Page 32: Ddns Settings Page
STUN Server: Stun server FQDN or IP. If device behind a non-symmetric router, STUN server can help to penetrate & resolve NAT issue. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 32 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 33: Sip Setting Page
SIP Setting Page This page allows user to configure SIP related parameters. GXV3610_HD/FHD v2 can be configured as SIP endpoint to call out when alarm trigged, or allow permitted number to call in to check the audio/video if Grandstream IP videophone used. -
Page 34: Figure 15-2: Sip Setting Page
Self-define Warning Audio: Upload self-defined alarm warning message audio. (Format: G.711 .WAV format, File Size <= 300KB, Linear PCM, 8KHz Sampling Rate, 16bit, Single Channel) Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 34 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 35: Figure 15-3: Sip Setting Page
Callee or call receiver’s number when alarm call trigged. • White List (Allowed Caller): Phone numbers allowed calling into the camera. NOTE: GXV3610_HD/FHD v2 requires external amplified speakers connected to support audio calls Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 35 of 59 Firmware Version 1.0.3.14... -
Page 36: Status Page
Status Page This page shows the GXV3610_HD/FHD v2 operation status: Figure 16: Status Page NOTE: IR CUT Status will display “Daytime” or “Night” depending on current IR CUT position When SIP account registered, the status will display “Online” in Green. -
Page 37: Advanced Settings Explanation
When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but can NOT change anything, just view ONLY. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 37 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 38: Maintenance Page
Enabled to use 3CX as SIP server to auto provisioning the device. • Automatic Upgrade: Checked to enable automatic firmware upgrade and provisioning. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 38 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... - Page 39 Enable UPnP Discovery: Used for UPnP automatic discovery of the device in related network environment. Default enabled. NOTE: Only XML based automatic provisioning is supported by GXV3610_HD/FHD v2. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 39 of 59 Firmware Version 1.0.3.14...
- Page 40 This page intentionally left blank Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 40 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015...
-
Page 41: Smtp Setting Page (Email Alarm)
Check if the SMTP email server requires SSL • Email Subject: Customizable email subject for user convenience • Email Content: Customizable email body for user convenience Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 41 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 42: Figure 19-2: Smtp Setting Page
Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” orange bar will display like below Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 42 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 43: Ftp Settings Page (Upload Alarm)
Click “Test” after configuration, if setting is correct, a test FTP operation will be performed and “Test successful!” yellow bar will display if the operation is successful. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 43 of 59 Firmware Version 1.0.3.14... -
Page 44: Privacy Masks
Select different region requiring privacy mask, configure and save the configuration. When privacy mask enabled, the video at related region will be masked by black color and no video displayed inside that mask. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 44 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 45: Alarm Server Settings Page (Upload Alarm To Supported Vms Or Http Server)
Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers. http://www.grandstream.com/products/surveillance/general/documents/grandstream_http_api.pdf Grandstream IP Camera and Encoder (include GXV3610_HD/FHD v2) are ONVIF certified. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 45 of 59 Firmware Version 1.0.3.14... -
Page 46: Time Lapse Photography
The email server is configured at “SMTP” configuration page. Click “Save” button to save the changes made and the feature will take effect immediately. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 46 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 47: Motion Detection
Min. time frame (in second) to identify as different MD events if there are constant motions. Max. value is 60 seconds or 1 minute. This setting helps accuracy of MD triggered recording. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 47 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 48: Figure 24-2: Motion Detection
FTP server if configured. The pre/post alarm snapshot numbers can be configured based on time (in second) to meet user’s requirement. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 48 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 49: Figure 24-3: Motion Detection
Motion Detction NOT supported when using MJPEG as video codec. Grandstream free GSurf_Pro VMS software can be downloaded from: http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 49 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 50: Remot Alarm_Out Peering With Gxv3500 Decoder
2) Only ONE stream (currently decoding stream) the Motion Detection can use the GXV3500 built-in Alarm_Out interface if there are multiple RTSP URL configured in the GXV3500. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 50 of 59 Firmware Version 1.0.3.14... -
Page 51: Figure 24-5: Remote Alarm
“Open”, when Motion Detection alarm triggered, the circuit state changed to “Close”, as illustrated below for 15 seconds and then switch back to prevoius “Open” state. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 51 of 59 Firmware Version 1.0.3.14... -
Page 52: Figure 24-6: Remote Alarm
GXV3500 Alarm_Out is using photocoupler circuit. If connecting to a multimeter, you will see the Ohm changed from unlimited to serveral hundred Ohms depending on GXV3500 HW version. Figure 24-7: Peering GXV3500 Decoder Alarm_Out Circuit Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 52 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 53: Syslog Settings Page (Troubleshooting Help)
Syslog server IP or Domain Name • Syslog Level: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 53 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 54: Software Upgrade
Grandstream recommends end-user use the Grandstream HTTP server: firmware.grandstream.com For large companies, we recommend to maintain their own TFTP/HTTP/HTTPS server for upgrade and provisioning procedures. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 54 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 55: Instructions For Local Firmware Upgrade Using Tftp Server
“cfgxxxxxxxxxxxx.xml”, where “xxxxxxxxxxxx” address device, i.e., “cfg000b820102ab.xml”. The configuration file name should be in lower cases. Currently GXV3610_HD/FHD v2 only support XML configuration. Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 55 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 56: Restore Factory Default Setting
VoIP service provider. Reset from Web Interface This page allows user to configure dynamic network related parameters: Figure 27: Factory Reset from Web Interface Grandstream Networks, Inc. GXV3610_HD/FHD v2 User Manual Page 56 of 59 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 57: Ip Surveillance Faq
2. Why can I not view the live video stream in Microsoft Internet Explorer? Please double check whether the Grandstream Plug-in/Active-X is installed correctly. Once you log into the GXV3610_HD/FHD v2 web interface, Internet Explorer will indicate that this website wants to install to following add-on: “GSViewer.cab” from Grandstream Networks, Inc. - Page 58 7. How do you watch secondary video stream? Login to the home page of the GXV3610_HD/FHD v2 web GUI, click Play to watch the video stream. To watch a secondary video stream, right click on the video, and select Secondary Stream on the pop-up menu.
- Page 59 GSurf_Pro or mobile phone should be 2088. 16. Port forwarding Two ports must be forwarded on your router to watch video from a GXV3610_HD/FHD v2 that is located on a private network from a PC in a public network. The web port (HTTP) and the RTSP port.