Metrologic MS7320 InVista Series Installation And User Manual page 35

T
ROUBLESHOOTING
SYMPTOMS
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology.
Multi-Function
Button is not
working.
Keyboard Wedge Only
The unit scans
the bar code but
there is no data.
The unit scans
but the data is
not correct.
The unit is
transmitting
each character.
Alpha characters
show as lower
case.
G
UIDE
POSSIBLE CAUSE(S)
The bar code may
have been printed
incorrectly.
The scanner is not
configured correctly for
this type of bar code.
The minimum symbol
length setting does not
work with the bar code.
Dirt could be preventing
the button from
compressing fully.
A faulty push button
switch.
Configuration is not
correct.
Configuration is not
correct.
Configuration is not
correct.
Computer is in Caps
Lock mode.
SOLUTION
Check if it is a check
digit/character/or border
problem.
Check if check digits are set
properly.
Check if the correct minimum
symbol length is set.
Make sure the button area is
clean and the button can move
freely.
Contact a Metrologic Customer
Service Representative.
Make sure the scanner is
configured for the appropriate
mode.
Make sure that the proper PC
type AT, PS2 or XT is selected.
Verify correct country code and
data formatting are selected.
Adjust the intercharacter delay
SYMPTOM.
Increase the interscan code
delay setting. Adjust whether the
F0 break is transmitted. It may
be necessary to try this in both
settings.
Enable Caps Lock detect setting
of the scanner to detect whether
the PC is operating in Caps Lock.
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