Troubleshooting Naída Ci Q90 Internal Alarms - ab Naida CI Q90 User Manual

Verify that the PowerCel is seated properly on the processor.
1
Replace with a fully charged PowerCel.
2
If there are no blinks after the PowerCel replacement, clean the contacts with a hearing aid
3
brush or dry cotton swab.
If the problem continues, contact a hearing care professional or Advanced Bionics for
4
further assistance.
If the LED behaves differently following processor replacement or programming:
Verify with the recipient's implant hearing care professional whether any program changes
1
have been made which may affect LED behavior.
If these measures do not resolve the problem, contact a hearing care professional or Advanced
Bionics for further assistance.
Troubleshooting Naída CI Q90 Internal Alarms
Internal alarms are a programmable feature which can be used independently or in conjunction
with the Naída CI LEDs to provide important information about status and battery life. Refer to
the Understanding Internal Alarms
internal alarm behavior(s).
If no internal alarm is heard:
Ensure the headpiece is correctly seated over the implant site.
1
Verify that the battery is inserted properly on the processor.
2
Verify that the PowerCel or Zn-Air batteries have enough charge to power the Naída CI
3
Q90 to stimulate the internal implant.
Replace the battery.
4
Change the program or volume setting to see if the internal alarm can be heard.
5
Verify with the recipient's implant hearing care professional whether any program changes
6
have been made which may affect internal alarm behavior.
Have an unaided listener conduct a listening check to see if they can hear the internal alarms.
7
Listening to the Microphone and Auxiliary Inputs
Please see
The processor or headpiece should be serviced only by Advanced Bionics.
WARNING:
Do not attempt to open or repair the parts. Do not continue to use the processor or
headpiece if any part of it is damaged. Unauthorized opening of the processor, headpiece,
or other equipment, will void the warranty and may compromise system performance.
section of the User Guide for an explanation of the expected
Naída CI Q90 Sound Processor User Guide
section of the User Guide.
59