Troubleshooting - Vermont Castings 380IDVNVSB Installation And Operating Instructions Manual

380IDV Fireplace Insert
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
Piezo ignitor will not light the
pilot after repeated pressing of
piezo ignitor.
Pilot will not stay lit.
Burner will not light when valve
and burner switch are both on.
Glass fogs up
Blue flames
Sooting
32
Turn appliance OFF and allow to cool before
servicing. Only a qualified service person
should service and repair the heater.
POSSIBLE CAUSE
1. Defective ignitor
2. Misaligned spark electrode
1. Defective thermocouple.
Loose thermocouple
2. Air in gas line
3. No gas
1. Defective switch
2. Defective thermopile
3. Thermostat set too low/defective 3. Turn up thermostat to start unit.
1. Normal condition
1. Normal during start up
1. Flame impingement

TROUBLESHOOTING

REMEDY
1. Check connections to ignitor.
Replace ignitor if ignitor connec-
tions are good, but there is no
spark.
2. Check for spark arcing from the
electrode to pilot. Adjust and
retighten.
1. Check for proper connection of
thermocouple to rear of valve.
2. Bleed line. Contact dealer
3. Check shutoff valve and gas
supply (LPG tank)
1. Check switch connections. Jump
wires at switch.
2. Check connections to valve. Con-
tact dealer.
Check thermostat connections.
1. Allow appliance to warm up.
Glass will clear. Additives in the
gas may dirty glass. Clean glass
when cool.
1. Flames will yellow as appliance
heats up.
1. Check log position. Open shutters
to increase primary air.
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