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User's Manual
N7229-4V4 Rev B 4/99

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Table of Contents
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Summary of Contents for Westec FirstGuard

  • Page 1 User's Manual N7229-4V4 Rev B 4/99...
  • Page 2: About This Manual

    About This Manual This manual is a step-by-step guide that will aquaint you with your system's features and benefits. It defines the components and their functions, describes their operation, and instructs you with normal and emergency procedures. Keep this manual in a convenient place so that you can refer to it as necessary. –2–...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS SYSTEM OVERVIEW................4 ARMING PERIMETER ONLY (INSTANT) .......... 17 General ....................4 ARMING ALL PROTECTION (AWAY) ..........18 Zones ....................4 ARMING ALL PROTECTION (MAXIMUM) ........19 Burglary Protection ................4 DISARMING, AND SILENCING ALARMS .........20 Fire Protection ...................
  • Page 4: System Overview

    SYSTEM OVERVIEW General Congratulations on your ownership of a Westec FirstGuard Security System. ™ You've made a wise decision in choosing it, for it represents the latest in security protection technology today, including microcomputer technology to monitor your system’s status at all times.
  • Page 5: Fire Protection

    SYSTEM OVERVIEW Fire Protection The fire protection portion of your security system (if used) is always on and will sound an alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM section for important information concerning fire protection, smoke detectors and planning emergency exit routes from your house.
  • Page 6: About The Keypad

    ABOUT THE KEYPAD General Your keypad allows you to control all system functions. The keypad features backlit telephone-style (digital) keys, and a Liquid Crystal Display (LCD) which shows the nature and location of all occurrences. The keypad features a built-in sounder which emits alarm sounds during alarm conditions and produces warning tones during entry (and exit, if so-programmed) delay periods.
  • Page 7: Fixed-Word Displays

    ABOUT THE KEYPAD Fixed-Word Keypad Displays AWAY All burglary zones, interior & perimeter, are armed. NO AC AWAY STAY Perimeter burglary zones, such as windows and doors are CHIME STAY armed. INSTANT ALARM BYPASS CHECK INSTANT Burglary zones are armed and entry delay is turned off. FIRE NOT READY BYPASS...
  • Page 8: Functions Of The Keypad

    FUNCTIONS OF THE KEYPAD DISPLAY WINDOW: Displays protection zone ID and CODE KEY: Used to assign additional user codes for other system status mes sage s. users of the system. KEY: Disarms burglary portion of the sys tem, silences CHIME KEY: Turns CHIME mode on and off.
  • Page 9 ARMED POWER READY IMPORTANT!: When entering codes and commands, AWAY STAY se quential key depressions must be made within 2 seconds of one another. TEST BYPASS If 2 seconds elapses without a key depression, the entry is aborted and INSTANT CODE CHIME must be repeated from its beginning.
  • Page 10: Security Codes

    SECURITY CODES General At the time of installation, your installer programmed a personal four-digit Master code, known only to you and yours. This code is used to perform most system functions, including arming and disarming of the system. As an additional safety feature, temporary User Codes can be assigned for use by those not having a need to know the Master code.
  • Page 11: Quick Arming

    SECURITY CODES (Continued) To program a Duress code: Duress Code (Continued) Enter your Master Code + 8 + 8 + [desired 4-digit duress code]. The keypad will beep once. The Duress code must differ from the Master Code or any other User’s Code. To change the Duress code: Enter your Master Code + 8 + 8 + [new 4-digit duress code].
  • Page 12: Entry/Exit Delays

    ENTRY/EXIT DELAYS General Information Your system has preset time delays, known as exit delay and entry delay. When you arm your system, exit delay gives you time to leave through the entry/exit door without setting off an alarm. Entry delay gives you time to disarm the system when you reenter through the entry/exit door.
  • Page 13: Checking For Open Zones

    CHECKING FOR OPEN ZONES Using the Before arming your system, all protected doors, windows and other protection zones must be closed or bypassed (see BYPASSING PROTECTION ZONES READY Key section), otherwise the keypad will display a "Not Ready" message, and the READY indicator light will not be lit..
  • Page 14: Bypassing Protection Zones

    BYPASSING PROTECTION ZONES Using the This key is used when you want to arm your system with one or more zones intentionally unprotected. The system must be disarmed first. BYPASS Key 1. Enter your security code and press the BYPASS key. LIMITATION 2.
  • Page 15: Quick Bypass

    BYPASSING PROTECTION ZONES Quick Bypass If your system supports "Quick Bypass", it allows you to easily bypass all open (faulted) zones without having to enter zone numbers individually. This feature is useful if, for example, you routinely leave certain windows open when arming at Ask your installer if night.
  • Page 16: Arming Perimeter Only (Stay)

    ARMING PERIMETER ONLY WITH ENTRY DELAY ON Using the Use this key when you are staying inside, but expect someone to use an entry/exit door later. STAY Key 1. Enter your security code and press the STAY key. 2. The keypad beeps three times and displays the armed message. The red BEFORE ARMING, ARMED indicator lights.
  • Page 17: Arming Perimeter Only (Instant)

    ARMING PERIMETER ONLY WITH ENTRY DELAY OFF Using the Use this key when you are staying inside and do not expect anyone to use an entry/exit door. INSTANT Key 1. Enter your security code and press the INSTANT key. 2. The keypad beeps three times and displays the armed message. The red BEFORE ARMING, ARMED indicator lights.
  • Page 18: Arming All Protection (Away)

    ARMING ALL PROTECTION WITH ENTRY DELAY ON Using the Use this key when no one will be staying inside. AWAY Key 1. Enter your security code and press the AWAY key. 2. The keypad beeps twice and displays the armed message. The red ARMED indicator lights.
  • Page 19: Arming All Protection (Maximum)

    ARMING ALL PROTECTION WITH ENTRY DELAY OFF Using the Use this key when the premises will be vacant for extended periods of time such as va cations, etc., or when retiring for the night and no one will be moving MAXIMUM Key through protected interior areas.
  • Page 20: Disarming, And Silencing Alarms

    DISARMING THE SYSTEM AND SILENCING ALARMS Using the The OFF key is used to disarm the system and to silence alarm and trouble sounds. OFF Key To Disarm the System Enter your security code and press the OFF key. The "Ready" message will be displayed, and the keypad will emit a single tone to confirm that the system is disarmed.
  • Page 21: Exit Alarm Warnings, Displays And Sounds

    EXIT ALARMS Exit Alarm Warning Your system may support and have been programmed for this feature. Displays and Sounds When arming, if an exit or interior zone contains a fault during closing at the time the exit delay ends , the alarm sounder and keypad sound continuously to alert you that an unwanted alarm can be prevented if you take action: •...
  • Page 22: Panic Keys

    PANIC KEYS (FOR MANUALLY ACTIVATING SILENT AND/OR AUDIBLE ALARMS) Using Your system may have been programmed to use special key pairs to manually activate Panic Keys panic functions. The functions that might be programmed are listed below. See your installer for the function(s) that may have been programmed for your system. panic Active Panic Functions Your installer should...
  • Page 23: Output Relay Options

    OUTPUT RELAY OPTIONS Programmed Ask your installer to provide information on any special system actions Actions that have been programmed during installation. (in response to zone activity A C T I O N S T A R T E D B Y S T O P P E D B Y or manual entries) –23–...
  • Page 24: Testing The System

    5. Walk in front of any interior motion detectors (if used) and listen for the In All Other States, Call: required beeps as movement is detected. The identification of the detector 1Ð800Ð4ÐWESTEC should appear on the display when it is activated. Note: Wireless PIR (Passive Infrared) units will send signals out only if they have been inactive (no one has entered the protected area) for 3 minutes.
  • Page 25: Paging Feature

    TESTING THE SYSTEM 7. After all protection points have been checked and restored, there should be no zone identification numbers displayed. If a problem is experienced with any protection point (no confirming sounds, no display), CALL FOR SERVICE IMMEDIATELY. 8. Turn off the Test mode by entering the security code and pressing the OFF key. PAGING FEATURE If the paging feature has been programmed for your system, your pager will respond to certain conditions as they occur in your system by displaying a 10-digit code that will indicate the type of condition that has occurred.
  • Page 26: Trouble Conditions

    In All Other States, Call: Determine if the zone(s) displayed are intact and make them so if they are 1Ð800Ð4ÐWESTEC not. If the problem has been corrected, the display can be cleared if you enter the OFF sequence (user code plus OFF key) twice. If the display persists, CALL FOR SERVICE IMMEDIATELY .
  • Page 27: Power Failure

    TROUBLE CONDITIONS 3. A display of "BAT" with no zone number indicates that the main standby battery in your control is weak. If this condition persists for more than one day (with AC present), CALL FOR SERVICE. 4. A display of "BAT" with a zone number and a once per minute "beeping"...
  • Page 28: Other Displays

    CALL FOR SERVICE IMMEDIATELY. In All Other States, Call: OC: The keypad is not receiving signals from the control panel and sees an 1Ð800Ð4ÐWESTEC open circuit. If this message persists for more than 10 minutes, CALL FOR SERVICE IMMEDIATELY. –...
  • Page 29: Fire Alarm System (If Installed)

    FIRE ALARM SYSTEM (IF INSTALLED) General Your fire alarm system (if installed) is on 24 hours a day, for continuous protection. In the event of an emergency, the strategically located smoke and heat detectors will automatically send signals to your system, triggering a loud, pulsed sound from the keypad.
  • Page 30: Silencing Fire Alarms

    FIRE ALARM SYSTEM (IF INSTALLED) Silencing 1. Silence the alarm by pressing the OFF key (the security code is not needed Fire Alarms to silence fire alarms). To clear the display (see typ[ical display below), enter your code and press the OFF key again (to clear Memory of Alarm). 2.
  • Page 31: Nfpa Recommendations

    NATIONAL FIRE PROTECTION ASSOCIATION RECOMMENDATIONS ON SMOKE DETECTORS With regard to the number and placement of KITCHEN smoke/heat detectors, we subscribe to the KITCHEN DINING BDRM BEDROOM BEDROOM TV ROOM DINING BDRM recommendations contained in the National Fire LIVING ROOM Protection Association's (NFPA) Standard #72, BEDROOM Chapter 2, noted below.
  • Page 32: Emergency Evacuation

    EMERGENCY EVACUATION Establish and regularly practice a plan of escape in the event of fire. The Steps to Safety following steps are recommended by the National Fire Protection Association: 1. Plan on your detector or your interior and/or exterior sounders warning all occupants.
  • Page 33: Quick Guide To Alarm System Functions

    QUICK GUIDE TO ALARM SYSTEM FUNCTIONS FUNCTION PROCEDURE COMMENTS Check Zones Press READY key. To view faulted zones when system not ready. Arm System Enter code. Press arming key desired: Arms system in mode selected. (AWAY, STAY, INSTANT, MAXIMUM) Quick Arm Press #.
  • Page 34: Summary Of Audible/Visual Notifications

    SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS (FIXED-WORD DISPLAY KEYPADS) SOUND CAUSE DISPLAY LOUD, PULSED* FIRE ALARM FIRE and ALARM are displayed; protection zone in alarm is displayed. Keypad & External LOUD, CONTINUOUS* BURGLARY/AUDIBLE ALARM is displayed; protection zone in alarm is also displayed. Keypad &...
  • Page 35: Protection Zones List

    PROTECTION ZONES LIST One or more sensing devices will have been assigned by the installer of your alarm system to each of the various protection zones in your system (although not every zone number can be used). For example, the sensing device on your Entry/Exit door may have been assigned to zone 06, sensing devices on windows in the master bedroom to zone 10, and so on.
  • Page 36: Canadian (Doc) Statement

    CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENT NOTICE AVIS The Canadian Department of Communications label identifies L'étiquette du ministère des Communications du Canada identifie le matériel certified equipment. This certification means that the equip ment homologué. Cette étiquette certifie que le matériel est conforme à certaines meets certain telecommunications network protective, normes de protection, d'exploitation et de sécurité...
  • Page 37: Fcc Statements

    UL NOTICE: This is a "Grade A" Residential System. FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information: This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manu facturer's instructions, may cause interference to radio and television reception.
  • Page 38 FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 STATEMENT This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
  • Page 39: Limitations Statement

    WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a vari ety of reasons. For example: •...
  • Page 40 WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM (Continued) • Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other side of closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are less likely to waken or alert people inside the bedrooms.
  • Page 41: Insurance Credit Request Form

    This form should be completed and forwarded to your homeowner's insurance carrier for possible premium credit. GENERAL INFORMATION: Insured's Name and Address: ____________________________________________________________________________ _____________________________________________________________________________ Insurance Company: __________________________________ Policy No.: _______________________________________ Westec Model: FirstGuard Type of Alarm: Burglary Fire Both Installed by: ______________________________________ Serviced by:...
  • Page 42 OWNER'S INSURANCE PREMIUM CREDIT REQUEST (cont.) SMOKE DETECTOR LOCATIONS: Furnace Room Kitchen Bedrooms Attic Basement Living Room Dining Room Hall BURGLARY DETECTING DEVICE LOCATIONS: Front Door Basement Door Rear Door All Exterior Doors 1st Floor Windows All windows Interior Locations All Accessible Openings, Including Skylights, Air Conditioners and Vents G.
  • Page 43: Warranty

    90-DAY LIMITED WARRANTY Westec Home Security, Inc. ("Seller"), warrants its security equipment (the "product") to be free from defects in materials and workmanship for 90 days from date of original purchase, under normal use and service. Seller's obligation is limited to repairing or replacing, at its option, free of charge for parts, labor, or transporta tion, any product proven to be defective in materials or workmanship under normal use and ser vice.
  • Page 44 F O R AS S I S T A N C E : C a l i f o r n i a S a l e s A l l O t h e r S t a t e s S a l e s 1 –...

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