Troubleshooting - Wen 56877 Owner's Manual

IMPORTANT: If trouble persists please call our customer help line at (800) 232-1195 M-F 8-5
Central Time.
Problem
Engine will not start.
Engine runs but there
is no electrical output.
Generator runs but
does not support all
electrical devices
connected.
DC No Power

TROUBLESHOOTING

Cause
Engine switch is set
to "OFF". Set engine switch to "ON".
Fuel valve is turned
to "OFF". Turn fuel valve to "ON" position.
Choke is open. Close the choke.
Engine is out of gas. Add gas.
Engine is filled with
contaminated or old
gas. Change the gas in the tank.
Spark plug is dirty. Clean spark plug.
Spark plug is
broken. Replace spark plug.
Generator is not on Move generator to a level surface to prevent low oil shutdown
level surface. from triggering.
Oil is low Add or replace oil.
Air cleaner is dirty. Clean or replace air cleaner.
Low battery. Charge or replace the battery.
Circuit reset button Wait for 2 minutes and push the circuit reset button to the
is off. "ON" position.
Bad connecting
wires/cables. If you are using an extension cord, try a different one.
Bad electrical device
connected to
generator. Try connecting a different device.
Perform these steps:
1. Turn off all electrical devices.
2. Unplug all electrical devices.
3. Turn off generator.
4. Wait several minutes.
Generator is 5. Restart generator.
overloaded. 6. Try connecting fewer electrical loads to the generator.
Short in one of the
connected devices. Try disconnecting any faulty or short-circuited electrical loads.
Power cord plug not Twist and push power cord plug into receptacle until contact is
securely in place made with bottom of receptacle.
Protective fuse is
blown. Contact our customer service help line at (800) 232-1195.
Solution
30