Troubleshooting - Raleigh Pedelec Groove 2.0 User Manual

9 Troubleshooting

TEXT / SYMBOL
Battery heats up to more than 45°C
during charging.
Battery is not charging.
Battery is damaged.
Range of the battery seems low.
The LED in the charger (where
present) is flashing red.
Cannot switch the system on or off.
26 Original User Manual | Xion Pedelec
CAUSE
High ambient temperatures
Damaged battery
Ambient temperature is too high or
too low
Accident or fall involving the
Pedelec or the battery has fallen
out.
Capacity of the battery cells
depends on the temperature
Battery almost empty.
Battery fault
In this case, the charging current is
too high.
Contact with display.
SOLUTION
Suspend the charging process and allow
the battery to cool down. Then charge
the battery in a cooler environment. If
the problem still occurs, contact your
specialist cycle shop; the battery may
need to be replaced.
Damaged batteries must neither
be charged nor used for another
application. Contact your specialist
cycle shop; the battery may need to be
replaced.
You can charge the battery at
temperatures between 0°C and 45°C.
A damaged battery must neither
be charged nor used for another
application. Contact your specialist
cycle shop; the battery may need to be
replaced.
Protect the battery from heat by standing
your Pedelec in the shade, for example.
Recharge your battery.
Consult your specialist cycle shop.
Disconnect the battery from the charger
and then connect it again. If the error
message still appears, contact your
specialist cycle shop and have the staff
there check the battery and charger.
Spray contact spray onto the contacts
located on the underside of the display.
If the problem persists, contact your
specialist cycle shop.