Removing The Installation Information - Fujitsu ScanSnap IX500 Operating Instructions Manual

Removing the Installation Information

If the name of the software that you tried to uninstall still remains in the list in [Programs and
Features] of the Control Panel, or if the software cannot be uninstalled for some reason, the
installation information needs to be removed.
Remove the installation information in the following procedure.
ATTENTION
If you cannot successfully remove the installation information, contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
1.
Log on as a user with Administrator privileges.
2.
Insert the Setup DVD-ROM into the DVD-ROM drive.
a The [ScanSnap Setup] window appears.
3.
Click the [Close] button to close the [ScanSnap Setup] window.
4.
Start up the tool for removing the installation information.
l Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista
1. From Windows Explorer, open the [Tool] folder in the Setup DVD-ROM.
2. Right-click "SSClean.exe" and select [Run as administrator] from the displayed menu.
a The [User Account Control] window appears.
3. Click the [Yes] button ([Continue] button in Windows Vista).
a The [Remove Installation Information] window appears.
l Windows XP
1. From Windows Explorer, open the [Tool] folder in the Setup DVD-ROM and double-
click "SSClean.exe".
a The [Remove Installation Information] window appears.
5.
Select the software from which you want to remove the installation
information.
l ScanSnap Manager
1. Select [ScanSnap Manager] and click the [Remove] button.
If You Have Installed the Software Before
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