Denon AVR-X500 Owner's Manual page 62

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GAudioH
Symptom
Audio is not output.
• Check the connections for all devices.
• Check the speaker connections and configurations.
• Check whether the audio device power is turned on.
• Adjust the master volume.
• Cancel the mute mode.
• Select a suitable input source.
• Select a suitable input mode.
• Disconnect the headphones. No sound is output from the
speakers when headphones are connected.
The volume does not
• The maximum volume is set too low. Set the maximum volume
increase.
using "Limit" on the menu.
• Power for external devices connected to the output connectors
of the unit may not be turned on. Check the power of connected
external devices.
No sound is
• Check if the surround speakers are connected to the SURROUND
produced from
terminals.
surround speakers.
No sound is
• Check the subwoofer connections.
produced from
subwoofer.
• Turn on the subwoofer's power.
• Set "Speaker Config." – "Subwoofer" on the menu to "Yes".
• If "Front" and "Center" for "Speaker Config." are set to "Large",
and "SW Mode" is set to "LFE", no sound may be output from
the subwoofers, depending on the input signal or selected
surround mode.
DTS sound is not
• Set "Decode Mode" on the menu to "Auto" or "DTS".
output.
Dolby TrueHD, DTS-
• Make HDMI connections.
HD, Dolby Digital
Plus audio is not
output.
• Check that "Speaker Config." – "Center" or "Surround" is set
Dolby PLg mode or
to other than "None". If the speaker system is 2.0/2.1ch, this
DTS NEO:6 mode
cannot be selected.
surround mode cannot be selected.
• When headphones are used, Dolby PLg or DTS NEO:6 cannot be
selected.
RESTORER cannot
• Check that an analog signal or PCM signal (fs=44.1/48 kHz) is
be selected.
input. For playback of multi-channel signals such as Dolby Digital
or DTS surround, RESTORER cannot be used.
DVD
Cause/Solution
6, 7, 10, 11,
GRadioH
Page
Symptom
Reception fails, or
• Change the antenna orientation or position.
12, 13
there is a lot of noise
• Separate the AM loop antenna from the unit.
or distortion.
• Use an FM outdoor antenna.
28
• Separate the antenna from other connection cables.
GRemote Control UnitH
Symptom
16
16
The set cannot be
• Batteries are worn out. Replace with new batteries.
15
operated with the
• Operate the remote control unit within a distance of about 7 m
35
remote control unit.
from this unit and at an angle of within 30°.
47
• Remove any obstacle between this unit and the remote control
unit.
39
• Insert the batteries in the proper direction, checking the q and
w marks.
• The set's remote control sensor is exposed to strong light (direct
sunlight, inverter type fluorescent bulb light, etc.). Move the set
to a place in which the remote control sensor will not be exposed
to strong light.
27
37
37
35
6
37
44
59
Cause/Solution
Cause/Solution
Page
13
13
13
13
Page
51
51
51
51
51

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