EUROCOM SKY X9 User Manual page 221

Problem
The Thunderbolt Port doesn't appear to
work.
An external display will not connect to the
Thunderbolt Port.
In order to prevent system problems do not simply directly pull cables out from the USB port when removing USB devices. Go to the
notification area of the taskbar in the Desktop app, and click on the Safely Remove Hardware and Eject Media icon. If you have quickly
unplugged a device from the USB port, and then can't find the device when re-plugged, you will then need to restart the system in order to
find the device again.
One of the Mini DisplayPorts doesn't
work.
Possible Cause - Solution
The Thunderbolt Port must be enabled in the BIOS. You will need to enable
Thunderbolt support in the BIOS
(Advanced Menu > Intel(R) Thunderbolt)" on page 5 -
The security level of the Thunderbolt Port must be set to support Display only in
order to support external display connections. If you want to use the Thunderbolt
port to support display devices then you will need to set the security level to
support display devices only (see
Thunderbolt)" on page 5 - 11). When the Thunderbolt port is set to be used for
display only, then Mini DisplayPort 2 (
be turned off.

Ejecting USB Devices
You have enabled the Thunderbolt port as Display only and this turns one of the
Mini DisplayPorts off. See
Thunderbolt)" on page 5 - 11
Problems and Possible Solutions 7 - 9
Troubleshooting
"Intel(R) Thunderbolt Technology
10.
"Security Level (Advanced Menu > Intel(R)
4
in Figure 1 - 13 on page 1 -
"Security Level (Advanced Menu > Intel(R)
and change the security level of the port.
21) will
7