Troubleshooting - Sony VPL-FHZ65 Operating Instructions Manual

Troubleshooting

Before asking to have the projector repaired, try to diagnose the problem, following the
instructions below.
Symptom
The power is not turned
on.
No image.
No image/image
disturbance
On-screen display does
not appear.
The aspect ratio of the
display is not right/the
image is displayed
smaller /a portion of
image does not appear.
The image is a
trapezoid.
Edges of the image are
cut off or dark.
The image is distorted.
Remedy
Check if the AC power cord is firmly connected.
When the "Control Key Lock" is set to "On," you cannot turn
on the projector using the ?/1 key on the projector.
Check how the air filter is attached and install it securely.
Check if the connecting cable is connected to external
equipment properly.
Check if the computer signal is set for output to an external
monitor. If you set your computer, such as a notebook
computer, to output the signal to both your computer's display
and an external monitor, the picture of the external monitor
may not appear properly. Set your computer to output the
signal to only an external monitor.
Check if the input source is correctly selected.
Check if the picture is muted.
During "Zone Black Level Adj." adjustment, a black image is
automatically projected.
Set "HDMI Cable" to "Long."
The on-screen display does not appear when "Status" in the
Operation menu is set to "Off" or "All Off."
The image may not be displayed correctly with an input signal
the projector cannot interpret correctly. In such a case, set
"Aspect" manually.
Check if "Screen Aspect" is correctly selected.
The images become trapezoidal because of the projection
angle. In such a case, you can correct the trapezoidal
distortion, using a Keystone feature.
If you use the lens shift function with a setting outside the
recommended range, edges of the image may be cut off or
appear dark. Use a setting within the normal range for the lens
shift function.
Warping is set.
Disable the warp correction feature.
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