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Panasonic KX-TG2481CB Operating Instructions Manual

2.4ghz digital cordless answering system
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2.4GHz Digital Cordless Answering System
KX-TG2481CB
Model No.
Pulse-or-tone dialing capability
Operating Instructions
Call Display Compatible
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 6 hours before initial use.
For assistance, please call 1-800-561-5505 or
visit us at www.panasonic.ca

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  • Page 1 2.4GHz Digital Cordless Answering System KX-TG2481CB Model No. Pulse-or-tone dialing capability Operating Instructions Call Display Compatible PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 6 hours before initial use. For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca...

  • Page 2: Before Initial Use

    Before Initial Use Thank you for purchasing your new Panasonic cordless telephone. Call Display and Call Waiting Service, where available, are telephone company services. After subscribing to Call Display, this phone will display a caller’s name and phone number. Visual Call Waiting, which displays a second caller’s name and phone number while the user is on...

  • Page 3: For Best Performance

    For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 6 The battery hours before initial use (p. 13). is beneath this cover. Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves.

  • Page 4: Table Of Contents

    Contents Preparation Location of Controls ....Displays ......Settings .
  • Page 5 Intercom......Special Features ..... Automatic Security Code Setting .

  • Page 6: Location Of Controls

    Location of Controls Handset Antenna Display (p. 8) Button (p. 29, 31) (TALK) Button (DIRECT) (p. 40, 41) Headset Jack (p. 72) Navigator Key ( BACK , FWD/EDIT (FUNCTION/EXIT/CH) (p. 18, 24, 30, 34, 43) (Channel) Button (p. 18, 24, 29, 34, 43, 46) (INTERCOM/CLEAR) Button (p.
  • Page 7 Base unit Hook (p. 70) (NEWÒMESSAGE/SLOW!TALK) Button (p. 58, 59) Display (p. 11) Button (p. 22, 54, 59) (STOP) ANSWER ON Indicator (p. 57) Antenna (p. 3, 12) Button (p. 22) (GREETING) Button (ERASE) (p. 23, 61) Charge Contacts (p. 14) Button (p.

  • Page 8: Displays

    Displays Both the handset and the base unit show you instructions and information on the displays. These display prompts are shown below. Handset display The Caller List is empty or there are no stored items in the directory. No items stored The battery needs to be charged.
  • Page 9 The handset has lost communication with the No link to base base unit. Place the handset on the base unit Place on cradle and try again. and try again. This is a name from the Caller List. SMITH,JACK The display shows: 1-222-333-4444 ✕...
  • Page 10 Displays Ü or was pressed Ö Ñ BACK FWD/EDIT á Please lift up while the handset was on the base unit. Lift the and try again. handset and press the button again. While the base unit was not in the standby mode, was pressed to search the Caller Ö...
  • Page 11 Base unit display The clock needs adjusting (p. 25). Your greeting message was not recorded correctly. Record it again (p. 22). The unit is in the answering system programming mode. The speaker volume level is set to “5”. You can select 9 levels (0–8) while using the answering system (p.

  • Page 12: Settings

    AC Adaptor Raise the antenna. •USE ONLY WITH Panasonic AC ADAPTOR PQLV10. •The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) •To connect a standard telephone on the same line, see page 74.

  • Page 13: Battery Charge

    Battery Charge Place the handset on the base unit and charge for about 6 hours before initial use. •The IN USE/CHARGE indicator lights and a beep sounds. IN USE/CHARGE Indicator Battery strength You can check the battery strength on the handset display while the handset is on the base unit, while it is in use (making/answering a call etc.), or after viewing the Caller List or directory items, programming etc.

  • Page 14: Battery Information

    •If you DO NOT recharge the handset battery for more than 15 minutes, the display will keep indicating “Recharge” and/or “ ” will continue to flash. Battery information After your Panasonic battery is fully charged (p. 13): Operation Operating time near the base unit* Up to 4.5 hours...

  • Page 15: Selecting The Display And Voice Guidance Language

    Selecting the Display and Voice Guidance Language You can select either “English” or “French” as the display and voice guidance language using the handset near the base unit. Your phone comes from the factory set to “English”. If you want to select “French”, program as follows: Make sure the unit is in the standby mode initially.

  • Page 16: Selecting The Dialing Mode

    Settings Selecting the Dialing Mode You can program the dialing mode using the handset near the base unit. If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Your phone comes from the factory set to “Tone”. Make sure the unit is in the standby mode initially.

  • Page 17: Selecting The Line Mode

    Selecting the Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Otherwise the Visual Call Waiting Service may not be used (p. 52). Your phone comes from the factory set to “A”. Use the handset near the base unit.

  • Page 18: Programmable Functions

    Programmable Functions You can program the following function items using the handset near the base unit. The display shows the programming instructions. See the corresponding pages for function details. Make sure the unit is in the standby mode initially. Press (FUNCTION/EXIT/CH) <Function menu>* To store an item in the directory (p.

  • Page 19: Setting The Auto Talk Feature

    Setting the Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing . If you want to use this feature, turn (TALK) the feature ON by programming. Your phone comes from the factory set to OFF.

  • Page 20: Selecting The Ringer Volume

    Programmable Functions Selecting the Ringer Volume You can program the ringer volume to HIGH, LOW or OFF. If set to OFF, the unit will not ring. Your phone comes from the factory set to HIGH. Make sure the unit is in the standby mode initially. Press (FUNCTION/EXIT/CH) Press...

  • Page 21: Selecting The Lcd Contrast

    Selecting the LCD Contrast You can program the handset LCD contrast (5 levels). To make the handset display clearer, set to high level. Your phone comes from the factory set to level 3. Make sure the unit is in the standby mode initially. Press (FUNCTION/EXIT/CH) Press...

  • Page 22: Preparing The Answering System

    Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes. If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received (p. 23). All messages (greeting, incoming, etc.) are stored in digital memory (p.
  • Page 23 To erase the recorded greeting message briefly \ press Press while the message is being (GREETING) (ERASE) played. •The unit will answer a call with a pre-recorded greeting. Pre-recorded greeting message If you do not record a greeting message (p. 22), one of two messages will be played when a call is received, depending on the caller’s recording time (p.

  • Page 24: Programming Summary For The Answering System

    Preparing the Answering System Programming Summary for the Answering System You can program the following functions using the handset near the base unit. Make sure the unit is in the standby mode initially. Press (FUNCTION/EXIT/CH) Press to select “Program”, and press (Yes Ö...

  • Page 25: Day And Time Adjustment

    Day and Time Adjustment Voice Time/Day Stamp: During playback, a synthesized voice will announce the day and time that each message was recorded. Press (FUNCTION/EXIT/CH) Save directory Ringer volume =Yes Press repeatedly until the arrow Ö Ñ Program points to “Program”. LCD contrast =Yes Press...
  • Page 26 Preparing the Answering System •In step 7, you cannot enter numbers greater than 12. Do not use military time. (To set 13:00 hours, enter “0100”, and select “PM” by pressing (*).) If a power failure occurs, the time may be shifted. When “ ”...

  • Page 27: Selecting The Caller's Recording Time

    Selecting the Caller’s Recording Time You can select “1 minute”, “3 minutes” or “Greeting only” for the caller’s recording time. Your phone comes from the factory set to “3 minutes”. Press (FUNCTION/EXIT/CH) Save directory Ringer volume =Yes Press repeatedly until the arrow Ö...

  • Page 28: Selecting The Number Of Rings

    Preparing the Answering System Selecting the Number of Rings You can select the number of times the unit rings before the answering system answers a call, from “2” to “7” or “AUTO” (for Toll Saver*). Your phone comes from the factory set to “AUTO”. Press (FUNCTION/EXIT/CH) Save directory...

  • Page 29: Making Calls

    Making Calls To have a hands-free phone conversation, connect the optional headset to the handset (p. 72). Display (TALK) (FUNCTION/EXIT/CH) (INTERCOM/CLEAR) (REDIAL/PAUSE) Press (TALK) Talk Dial a phone number. Talk •The dialed number is displayed. 1112222 •After a few seconds, the display will show the length of the call and the battery strength.
  • Page 30 Making Calls To dial after confirming the entered number Dial a phone number. 3334444 •If you misdial, press (INTERCOM/CLEAR) and dial again. Press (TALK) Talk •After a few seconds, the display will show the 3334444 length of the call and the battery strength. Talk 00-00-00 To hang up, press...

  • Page 31: Answering Calls

    Answering Calls When a call is received, the unit rings, “Incoming call” is displayed on the handset. If you subscribe to a Call Display service, the calling party information will be displayed after the first ring (p. 32). In order to view the Call Display information, please wait until the second ring to answer a call.

  • Page 32: Call Display Service

    Call Display Service This unit is compatible with a Call Display service offered by your telephone company. If you subscribe to a Call Display service, the calling party’s information will be shown on the handset after the first ring. The unit can record information of up to 50 different callers, including the time and date received and the number of times called, in the Caller List.
  • Page 33 •Caller information cannot be displayed in the following cases: •—If the caller dialed from an area which does not provide a Call Display service, the display will show “Unavailable Name & No.”. •—If a long distance call is identified, and the caller’s name and/or number cannot be received, the display will show “Long distance”.

  • Page 34: Using The Caller List

    Using the Caller List Viewing the Caller List To check who has called, follow the steps below. Make sure the unit is in the standby mode initially. Lift the handset off the base unit and press to enter the Ö Ñ...
  • Page 35 Example: When you search from the most recent call: Lift the handset off the base unit and press Ö or Ñ 2 new callers =Directory Press Ö •If there is no name information for a SMITH,JACK caller, the display will only show the 1-222-333-4444 phone number.

  • Page 36: Calling Back From The Caller List

    Using the Caller List Calling Back from the Caller List (TALK) Lift the handset off the base unit and press to enter the Caller List. Ö Ñ 3 new callers =Directory Press repeatedly to find the Ö Ñ TURNER,CINDY desired caller. 1-234-456-7890 ✕...

  • Page 37: Editing The Caller's Phone Number

    Editing the Caller’s Phone Number You can edit a phone number into one of 4 patterns. Make sure the unit is in the standby mode initially. Lift the handset off the base unit and press to enter the Caller List. Ö...

  • Page 38: Storing Caller List Information In The Directory

    Using the Caller List Storing Caller List Information in the Directory You can store names and phone numbers that are in the Caller List into the directory. Make sure the unit is in the standby mode initially. Lift the handset off the base unit and press to enter the Caller List.

  • Page 39: Erasing Caller List Information

    Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure the unit is in the standby mode initially. To erase a specific caller from the Caller List Lift the handset off the base unit and press to enter the Caller List.

  • Page 40: One-Touch Dialer

    One-Touch Dialer You can store a phone number in the button of the handset. The (DIRECT) stored number is dialed with a one-touch operation. Storing a Phone Number in the DIRECT Button Make sure the unit is in the standby mode initially. Press (FUNCTION/EXIT/CH) Press...

  • Page 41: Dialing The Stored Number In The Direct Button

    Dialing the Stored Number in the DIRECT Button Press (DIRECT) 123456789012345 •The stored number is displayed. 6789012 Press (TALK) Talk •The number is dialed. 123456789012345 6789012 •You can also dial the stored number by pressing (TALK) then pressing (DIRECT). (If your line has rotary or pulse service, any access numbers stored after pressing (TONE) will not be dialed.)

  • Page 42: Using The Directory

    Using the Directory You can store up to 50 names and phone numbers in the directory using the handset. All directory items are sorted by the first word in alphabetical order. Using the directory, you can make a call by selecting a name on the handset display.
  • Page 43 Press (FUNCTION/EXIT/CH) Save directory Ringer volume =Yes While the arrow points to “Save Directory= directory”, press (Yes key). FWD/EDIT á 20 items •The display shows the number of stored items in the directory. Enter a name, up to 15 characters using Enter name the dialing buttons (p.

  • Page 44: Selecting Characters To Enter Names

    Using the Directory Selecting Characters to Enter Names TALK DIRECT The handset dialing buttons ( BACK Ü LOUD LOUD can be used to enter letters BACK SE SEARC RCH FWD EDIT EDIT FWD/EDIT á and symbols. The letters are printed on the FUNCTION/EXIT FUNCTION/EXIT INTERCOM/CLEAR...
  • Page 45 For example, to enter “Tom Jones”: Press (FUNCTION/EXIT/CH) Save directory Ringer volume =Yes While the arrow points to “Save Directory= directory”, press FWD/EDIT á 20 items (Yes key). Enter name =Next Press Press six times, then press FWD/EDIT to move the cursor to the right. á...

  • Page 46: Finding Items In The Directory

    Using the Directory Finding Items in the Directory You can search the directory using the handset. Make sure the unit is in the standby mode initially. Press BACK Ü FWD/EDIT á enter the directory list. Directory list =Caller’s list Press Ö...

  • Page 47: Dialing From The Directory

    Index table Keys Index Keys Index Other symbols, 1 M, N, O, 6 A, B, C, 2 P, Q, R, S, 7 D, E, F, 3 T, U, V, 8 G, H, I, 4 W, X, Y, Z, 9 J, K, L, 5 Dialing from the Directory Make sure the unit is in the standby mode initially.

  • Page 48: Editing An Item In The Directory

    Using the Directory Editing an Item in the Directory Make sure the unit is in the standby mode initially. Press to enter BACK Ü FWD/EDIT á Directory list the directory list. =Caller’s list Press Ö Ñ •The first item is displayed. Press repeatedly to find the Ö...

  • Page 49: Erasing An Item From The Directory

    Erasing an Item from the Directory Make sure the unit is in the standby mode initially. Press to enter BACK Ü FWD/EDIT á Directory list the directory list. =Caller’s list Press Ö Ñ •The first item is displayed. Press repeatedly to find the Ö...

  • Page 50: Intercom

    Intercom A 2-way intercom is possible between the handset and the base unit. Paging the base unit from the handset Handset: Press (INTERCOM/CLEAR) Talk to the paged party after the beeps. •“Intercom” is displayed. (INTERCOM/CLEAR) Base unit: When the other party’s voice is heard, answer using the MIC.

  • Page 51: Special Features

    Special Features FWD/EDIT (FUNCTION/EXIT/CH) (TONE) (FLASH/CALL!WAIT/PLAYBACK) (REDIAL/PAUSE) Automatic Security Code Setting Each time you place the handset on the base unit, the unit automatically selects one of more than a million security codes. These codes help prevent the unauthorized use of your telephone line by another cordless telephone user.

  • Page 52: How To Use The Pause Button (For Analogue Pbx Line/Long Distance Service Users)

    Special Features How to Use the PAUSE Button (For Analogue PBX Line/Long Distance Service Users) We recommend you press if a pause is required for (REDIAL/PAUSE) dialing with a PBX or to access a long distance service. Example. Line access number (PBX) Phone number (REDIAL/PAUSE)

  • Page 53: Call Waiting Deluxe Service

    Call Waiting Deluxe Service This unit is compatible with a Call Waiting Deluxe Service offered by your telephone company. After subscribing, Call Waiting Deluxe Service not only allows your handset to display the second caller’s information, but also offers you a variety of ways to deal with the second call (p.
  • Page 54 Special Features To use Call Waiting Deluxe Service You can choose from the options on the display as shown below. Display Signification Ans (Answer) Answers the second call while keeping the first call on hold. Plays the pre-recorded hold message for the second Hold caller and the second call is put on hold.
  • Page 55 After selecting “Ans” (Answer) or “Hold”: You can choose one of the following options: “Return”—to return to the waiting call. 1:Return “Drop”—to hang up the current call and 2:Drop answer the waiting call. 3:Conference “Conference”—to make a conference call. Press to display the option menu.

  • Page 56: Flash Button

    Special Features FLASH Button Pressing allows you to use special (FLASH/CALL!WAIT/PLAYBACK) features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting. Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”.

  • Page 57: Automatic Answering Operation

    Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. •The total recording time (including greeting message) is about 12 minutes. If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes.

  • Page 58: Listening To Messages

    Listening to Messages You can see the total number of recorded messages on the base unit display. If the ANSWER ON indicator flashes, new messages have been recorded. Listening to only new messages Press (NEW!MESSAGE/SLOW!TALK) (NEW!MESSAGE/SLOW!TALK) briefly. During playback, •The unit announces the the display shows number of new messages and the message number.
  • Page 59 During playback To repeat To repeat from the beginning of the message message Press (REPEAT) •If you press within 5 seconds of playback, the previous message will be played. To skip To skip to the next message message Press (SKIP) To stop Press (STOP)

  • Page 60: From The Handset

    Listening to Messages From the Handset If someone else is in the room and you want to listen to the recorded messages privately, you can use the handset. Handset: Press (FLASH/CALL!WAIT/PLAYBACK) •The number of new messages is heard on the handset. Base unit: To listen to new messages, press (NEW!MESSAGE/SLOW!TALK)

  • Page 61: Erasing Messages

    Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“ ” is displayed on the base unit. FULL —the ANSWER ON indicator flashes rapidly. Erase some, or all, of the messages.

  • Page 62: Remote Operation From A Touch Tone Phone

    Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. A synthesized voice menu will guide you on how to operate the unit (p. 64). •To skip the voice menu and operate the unit directly, see page 66.

  • Page 63: Setting The Remote Code

    Setting the Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99). The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. Make sure the unit is in the standby mode initially.

  • Page 64: Voice Menu

    Remote Operation from a Touch Tone Phone Voice Menu The shaded boxes are voice prompts. Press Press 1 to play back all messages. All message Press 2 for other functions. playback. Press Press Press 1 to play back new messages. New message Press 2 for other functions.
  • Page 65 All Message Playback All recorded messages are played back. At the end of the last message, “End of final message” is heard. The unit will announce the remaining recording time if it is less than 5 minutes. New Message Playback Only new messages are played back.

  • Page 66: Direct Remote Operation

    Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime. Direct commands •Only new messages are played back.
  • Page 67 •The current message is erased. ERASING A (*) (4) •A short beep will sound and the next SPECIFIC MESSAGE message will be played. (During playback) •All recorded messages are erased. ERASING ALL (*) (5) •A long beep sounds and “No messages” is MESSAGES heard.

  • Page 68: Remote Operation With The Handset

    Remote Operation with the Handset You can operate your answering system with the handset. The announcements and recorded messages can only be heard with the handset. (FLASH/CALLÒWAIT/PLAYBACK) Summary of remote operation Press (FLASH/CALL!WAIT/PLAYBACK) •The number of new messages is heard. •“Remote operation”...

  • Page 69: Direct Commands

    Direct commands •Only new messages are played back. NEW MESSAGE PLAYBACK •All messages are played back. ALL MESSAGE PLAYBACK •The current message is repeated. REPEAT •You can also press (During playback) to repeat a BACK Ü message. •The current message is skipped. SKIP (During playback) The next message is played.

  • Page 70: Wall Mounting

    Wall Mounting This unit can be mounted on a wall phone plate. Push the hook and turn it around. Turn the hook until a click is heard. Connect the AC adaptor. To Power Outlet Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow.
  • Page 71 Connect the telephone line cord. Mount the unit, then slide down. •Raise the antenna. •Fasten the telephone line cord to prevent it from being disconnected. Hooks To charge the handset battery: Fix the charge contacts (#) and insert the hook to the handset hole ($). Hook •The IN USE/CHARGE indicator lights.

  • Page 72: Using The Belt Clip

    Using an Optional Headset Plugging an optional headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88C headset. Connecting the headset to the handset Open the headset jack cover, and connect the headset to the headset jack as shown below.

  • Page 73: Battery Replacement

    Battery Replacement If “Recharge” is displayed and/or “ ” flashes after being fully charged, replace the battery with a new Panasonic P-P510 (N4HKGMB00001) battery. Press the notch on the battery cover firmly and slide it as indicated by the arrow.

  • Page 74: Adding Another Phone

    Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use a T-adaptor. Standard Telephone Single-Line Telephone Jack Telephone Line Cord T-Adaptor...

  • Page 75: Before Requesting Help

    Before Requesting Help Cordless Telephone Problem Remedy •You are too far from the base unit. Move “No link to base closer and try again. Place on cradle and •Place the handset on the base unit and try again.” is displayed and an alarm tone sounds.
  • Page 76 Before Requesting Help Problem Remedy •You need to subscribe to a Call Display The unit does not display the caller’s name and/or phone service from a telephone company. •Other telephone equipment may be number. interfering with your phone. Disconnect it and try again. •Other electrical appliances connected to the same outlet may be interfering with the Call Display information.
  • Page 77 Problem Remedy •When the headset is connected (p. 72), You cannot have a conversation using the you must use the headset to talk with handset. the caller. To have a normal cordless phone conversation, disconnect the headset. •Make sure that the headset is connected You cannot have a conversation using the properly (p.
  • Page 78 Before Requesting Help Problem Remedy •Someone is operating the answering You cannot operate the answering system with the system. •You are too far from the base unit. Move handset. closer to the base unit. •The unit is recording a message. To answer the call, press (TALK) •To answer the call, lift the handset off...
  • Page 79 General Problem Remedy •Check the settings (p. 12–17). The unit does not work. •Charge the battery fully (p. 13). •Clean the charge contacts and charge again (p. 14). •Install the battery properly (p. 73). •Place the handset on the base unit and unplug the AC adaptor to reset.

  • Page 80: Important Information

    Important Information NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.

  • Page 81: Safety Instructions

    Safety Instructions Take special care to follow the safety suggestions listed below. Safety 1) The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit. 2) When left unused for a long period of time, the base unit should be unplugged from the household AC outlet.
  • Page 82 • If there is any trouble, disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the specified authorized Panasonic Factory Servicentres. If the known working phone does not operate properly, consult your telephone...

  • Page 83: Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT—LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.
  • Page 84 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PQQX13208ZA-BM SM0701HT0...

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