Panasonic KX-TG283CSK Operating Instructions Manual

Digital corded/cordless answering system

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Model shown is KX-TG4771.
Before initial use, see "Getting Started" on
page 7.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future
reference.
For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca
Operating Instructions
Digital Corded/Cordless Answering System
Model No.
KX-TG4771C
KX-TG4772C
KX-TG243CSK
KX-TG283CSK
KX-TG244CSK

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Summary of Contents for Panasonic KX-TG283CSK

  • Page 1 Before initial use, see “Getting Started” on page 7. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca...
  • Page 2: Table Of Contents

    Table of Contents Introduction Useful Information Model composition ..........3 Wall mounting ...........40 Accessory information ........3 Error messages ..........41 Troubleshooting ..........41 Important Information Industry Canada Notices and other For your safety ............5 information ............45 Important safety instructions .......6 Warranty ............46 For best performance .........6 Index Other information ..........6 Specifications ............6...
  • Page 3: Introduction

    KX-TGA470 KX-TG243SK KX-TG4771 KX-TGA470 KX-TG283SK KX-TG4771 KX-TGA470 KX-TG244SK KX-TG4771 KX-TGA470 R The suffix (C) in the following model numbers will be omitted in these instructions: KX-TG4771C/KX-TG4772C/KX-TG243CSK/KX-TG283CSK/KX-TG244CSK Accessory information Supplied accessories Quantity Accessory item/ KX-TG243SK Part number KX-TG4771 KX-TG4772 KX-TG244SK KX-TG283SK...
  • Page 4 Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable batteries HHR-4DPA or HHR-4MRA Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Headset RP-TCA95, KX-TCA400, KX-TCA430 *1 Replacement batteries may have a different capacity from that of the supplied batteries.
  • Page 5: Important Information

    Important Information R Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. For your safety Hospitals or health care facilities may be using equipment that could be sensitive to external RF To prevent severe injury and loss of life/property, read this energy.
  • Page 6: Important Safety Instructions

    For best performance before you dispose of, transfer, or return the product. Base unit location/avoiding noise The base unit and other compatible Panasonic units use Specifications radio waves to communicate with each other. R For maximum coverage and noise-free...
  • Page 7: Getting Started

    Setting up R USE ONLY Ni-MH batteries AAA (R03) size. R Do NOT use Alkaline/Manganese/Ni-Cd Connections batteries. R Confirm correct polarities ( R Use only the supplied Panasonic AC adaptor PNLV226. n Base unit Press plug firmly. “Click” Rechargeable Ni-MH ONLY Hook “Click”...
  • Page 8: Note When Setting Up

    R The battery level may not be displayed correctly Panasonic rechargeable batteries noted on after you replace the batteries. In this case, page 4, 5. place the handset on the charger and let it R Wipe the battery ends ( ) with a dry cloth.
  • Page 9: Controls

    Getting Started MLOCATORN MINTERCOMN Controls MnN (STOP) (EXIT) N (PLAY) Message indicator Base unit n Control type Soft keys The base unit features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key –...
  • Page 10: Belt Clip

    Getting Started N (TALK) Display Headset jack Dial keypad (*: TONE) Base unit display items Receiver Display Item Meaning MCALL WAITNMFLASHN Ringer volume is off. MOFFN (page 13) Microphone PRIV. Privacy mode is on. (page 22) Charge contacts In use Answering system is being n Control type used by a handset.
  • Page 11: Initial Settings

    Getting Started Item Meaning Enter the current month, date, and year by selecting 2 digits for each. In use Answering system is being Example: July 15, 2012 used by the base unit or 07 15 12 another handset. MOKN Line in use Someone is using the line.
  • Page 12: Making/Answering Calls

    Making/Answering Calls When you finish talking, press MOFFN or place Making calls the handset on the charger. Using the speakerphone Using the base unit Dial the phone number and press M N. R Speak alternately with the other party. Dial the phone number. R To correct a digit, press MCLEARN.
  • Page 13: Answering Calls

    Making/Answering Calls Auto talk Pause (for PBX/long distance service users) You can answer calls simply by lifting the handset off the charger. You do not need to press M A pause is sometimes required when making calls To turn this feature on, see page 22. using a PBX or long distance service.
  • Page 14 Making/Answering Calls This feature allows you to receive calls while you Handset are already talking on the phone. If you receive a Press MMENUN during an outside call. call while on the phone, you will hear a Call MbN: “Hold” a MSELECTN Waiting tone.
  • Page 15 Making/Answering Calls Note: R When this feature is activated, is displayed while talking. R Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off. R This feature is not available while using the speakerphone.
  • Page 16: Shared Phonebook

    Shared Phonebook Character Shared phonebook The shared phonebook allows you to make calls without having to dial manually. The base unit and any handset registered to the base unit can use the shared phonebook. You can add 100 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group.
  • Page 17 Shared Phonebook Edit the phone number if necessary (24 digits Finding and calling from a max.). a MOKN phonebook entry MbN: Select the desired group (page 16). a MSELECTN 2 times Base unit / Handset MOFFN Scrolling through all entries Erasing entries Erasing an entry MbN: Select the desired entry.
  • Page 18 Shared Phonebook Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MPAUSEN to add pauses after the number and PIN as necessary (page 13). R If you have rotary/pulse service, you need to press * (TONE) before pressing M N on the base unit or MMENUN on the handset in step 1 to...
  • Page 19: Programming

    Programming Programmable settings You can customize the unit by programming the following features. To access the features, there are 2 methods. Base unit / Handset n Scrolling through the display menus MMENUN Proceed with the operation for your unit. Base unit: Press MCN, MDN, M N, or M N to select the desired main menu.
  • Page 20 Programming Main menu: “Ringer volume” Operation Settings Code Adjusting the ringer volume. (Base unit) Off–6 <6> #160 Main menu: “Initial settings” Sub-menu 1 Sub-menu 2 Settings Code – Level 1–6 <3> #145 – Contrast (Display contrast) Change language – <English> #110 (Display) (Base unit) Français...
  • Page 21 Programming Main menu: “V.M. access” (V.M.: Voice Mail) Operation Code Listening to Voice Mail messages. #330 Main menu: “Intercom” Operation Code Paging the desired unit. #274 Main menu: “Set date & time” Sub-menu 1 Sub-menu 2 Settings Code – – #101 Date and time Alarm...
  • Page 22 Programming Sub-menu 1 Sub-menu 2 Settings Code Message alert – 1: <On> 0: Off #340 – 1–6: Level 1–6 <3> #145 – LCD contrast (Display contrast) – 1: <On> 0: Off #165 – Key tone – 1: On 0: <Off> #200 Auto talk Set tel line...
  • Page 23 Programming *4 If you subscribe to a distinctive ring service, select a tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers. *5 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up.
  • Page 24: Special Programming

    Programming R We recommend turning the base unit ringer off Special programming (page 13) in addition to turning the night mode R If you have set the alarm, the alarm sounds Alarm even if the night mode is turned on. An alarm sounds at the set time for 3 minutes Turning night mode on/off once or daily.
  • Page 25: Registering A Unit

    Programming Enter the phone number (24 digits max.). Call block (Call Display subscribers R To erase a digit, press MCLEARN. only) MSAVEN a MOFFN This feature allows the unit to reject calls when: Blocking incoming calls without phone number – the unit receives a call from a phone number stored in the call block list as unwanted (“Storing You can reject a call when no phone number is unwanted callers”, page 25).
  • Page 26 Programming Registering a handset to the base unit The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset. Handset: MMENUN#130 Base unit: Press and hold MLOCATORN for about 5 seconds until the registration tone sounds.
  • Page 27: Call Display Service

    Call Display Service stored name in the phonebook is displayed and Using Call Display service logged in the caller list. Important: Talking Call Display R This unit is Call Display compatible. To use Call Display features, you must subscribe to a Call Base unit / Handset Display service.
  • Page 28 Call Display Service Displayed Handset Function option N a MMENUN Hold Holds the waiting call. The MbN: “Group” a MSELECTN caller will hear the pre-recorded MbN: Select the desired group. a MSELECTN hold message played by your service provider/telephone MbN: Select the current setting of the ringer ID. company.
  • Page 29: Caller List

    Call Display Service Press MEDITN repeatedly until the phone Caller list number is shown in the desired format. 1 – Area code – Local phone number Important: Example: 1-555-321-5555 R Only 1 person can access the caller list at a Local phone number time.
  • Page 30 Call Display Service MEXITN Note: R If you stored caller information to the phonebook using the base unit, the entry is automatically assigned to group 1. Handset MFN CID MbN: Select the desired entry. R To edit the number, press MEDITN repeatedly until the phone number is shown in the desired format.
  • Page 31: Answering System

    Answering System Handset Answering system To turn on: MMENUN#327 The answering system can answer and record To turn off: calls for you when you are unavailable to answer MMENUN#328 the phone. MOFFN You can also set the unit to play a greeting message but not to record caller messages by Note for base unit and handset: selecting “Greeting only”...
  • Page 32: Listening To Messages Using The Base Unit

    Answering System MOFFN Operating the answering system during playback Using a pre-recorded greeting message Operation MDN or MCN Adjust the speaker volume The unit provides 2 pre-recorded greeting Repeat message messages: – If you erase or do not record your own greeting Skip message message, the unit plays a pre-recorded greeting MPAUSEN...
  • Page 33: Remote Operation

    Answering System Note: Press MEDITN repeatedly until the phone number is shown in the desired format R To switch to the receiver, press M (page 29). a M Operating the answering system Erasing all messages MMENUN a MbN: “Answering device” a MSELECTN MMENUN#325 MbN: “Yes”...
  • Page 34: Answering System Settings

    Answering System When finished, hang up. Answering system settings Voice guidance Number of rings before the unit During remote operation, the unit’s voice guidance answers a call starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more You can change the number of times the phone available operations.
  • Page 35 Answering System answer the call first. To do so, contact your service provider/telephone company. Caller’s recording time You can change the maximum message recording time allowed for each caller. The default setting is “3 min”. Handset MMENUN#305 MbN: Select the desired setting. a MSAVEN a MOFFN Selecting “Greeting only”...
  • Page 36: Voice Mail Service

    Voice Mail Service To erase the Voice Mail access number Voice Mail service Handset Voice Mail is an automatic answering service MMENUN#331 offered by your service provider/telephone Press and hold MCLEARN until all digits are company. After you subscribe to this service, your erased.
  • Page 37 Voice Mail Service Base unit To listen to Voice Mail messages, you have to dial your Voice Mail access number manually. Handset MVMN MMENUN#330 R The speakerphone turns on. R If there are no new messages in the Voice Mail, MVMN is not displayed. Follow the pre-recorded instructions.
  • Page 38: Intercom/Locator

    Intercom/Locator Intercom Handset locator Intercom calls can be made: You can locate a misplaced handset by paging it. – between the base unit and a handset Base unit: Press MLOCATORN. – between handsets R All registered handsets beep for 1 minute. To stop paging: Note: Base unit:...
  • Page 39 Intercom/Locator To complete the transfer: Press MOFFN. R The outside call is being routed to the destination unit. To establish a conference call: MMENUN a MbN: “Conference” a MSELECTN R To leave the conference, press MOFFN. The other 2 parties can continue the conversation.
  • Page 40: Useful Information

    Useful Information Insert the lower tabs of the adaptor into the Wall mounting unit’s bottom slots (A), then insert by pushing down the levers of the adaptor into the upper The base unit can be mounted on a wall by slots (B).
  • Page 41: Error Messages

    Useful Information Error messages Display message Cause/solution Access # to VM service R You have not stored the Voice Mail access number. Store the is not stored number (page 36). Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again.
  • Page 42 Useful Information Problem Cause/solution I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not connected. Check the connections. R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired.
  • Page 43 Useful Information Problem Cause/solution The handset does not ring. R The ringer volume is turned off. Adjust the ringer volume (page 13). R Night mode is turned on. Turn it off (page 24). The base unit does not ring. R The ringer volume is turned off. Adjust the ringer volume (page 13).
  • Page 44 Useful Information Problem Cause/solution The 2nd caller’s information is not R In order to use Call Display, Call Waiting, or Visual Call displayed during an outside call. Waiting, you must first contact your service provider/ (Visual Call Waiting feature does not telephone company and subscribe to the desired service.
  • Page 45: Industry Canada Notices And Other Information

    Useful Information Industry Canada Notices and other information NOTICE: L To comply with IC RF exposure requirements, This equipment meets the applicable Industry Canada the base unit must be installed and operated Terminal Equipment Technical Specifications. This is 20 cm (8 inches) or more between product and confirmed by the registration number.
  • Page 46: Warranty

    PANASONIC PRODUCT - LIMITED WARRANTY EXCHANGE PROGRAM Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price.
  • Page 47: Index

    Index Intercom: 38 Index K Key tone: 22 Line mode: 22 4-way conference: 15 M Making calls: 12 A Additional handset: 25 Missed calls: 27 Alarm: 24 Mute: 14 Answering calls: 13 N Night mode: 24 Answering system Pause: 13 Call screening: 31 Phonebook: 16 Erasing messages: 32, 33, 34...
  • Page 48 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2011 Printed in Malaysia *TG4771C* *TG4771C* PNQX5104YA...

This manual is also suitable for:

Kx-tg4772cKx-tg243cskKx-tg4771cKx-tg244csk

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