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8.
Initiate a force eject or emergency unload operation by pressing and holding the Eject button
for 15 seconds. This step causes the drive to try everything possible to unload the tape.
CAUTION:
You may lose data if you force eject a cartridge that is in the middle of a backup. The tape
may also become unreadable because an EOD (End of Data) mark may not be properly
written.
9.
If the cartridge is still jammed, the tape drive has failed. Please contact Fujitsu Customer Support.
The drive will not accept the cartridge (or ejects it immediately)
The cartridge may have been damaged, for example dropped, or the drive may have a fault. If it is
a cleaning cartridge, it has probably expired and should be discarded immediately. For data
cartridges:
1.
Check that the drive has power (the power cord is properly connected and the Ready LED is on).
2.
Check that you are using the correct media. Use only Ultrium media.
3.
Make sure that you have loaded the cartridge with the correct orientation (see
"Inserting a
4.
Check for damage to your media and discard it, if it is damaged.
5.
Use a new or known, good piece of media and see if it loads. If it does, the original cartridge
is faulty and should be discarded.
26
Troubleshooting
cartridge" on page 13).
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