iHealth BG5 Owner's Manual page 27

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If you continue to get control solution test results that fall
outside of the range printed on the vial, the meter may not be
working properly. Discontinue use and call iHealth Labs
Customer Service at 1-855-816-7705 for assistance. To
purchase additional control solution, call iHealth Labs
Customer Service. NOTE:
Do not use expired control solution.
The control solution range printed on the test strip vial
is for control solution use only. It is not a recommended range
for your blood glucose level.
COMPARING GLUCOSE METER TEST RESULTS WITH
LABORATORY RESULTS
The iHealth system provides you with whole blood equivalent
results. The result you obtain from your glucose meter may differ
somewhat from your laboratory results due to normal variation.
The iHealth system results can be affected by factors and
conditions that do not affect laboratory results in the same way.
To make an accurate comparison between the iHealth system and
laboratory results, follow the guidelines below.
Before the Lab Test
Perform a control solution test to make sure that the
meter is working properly.
If possible, fast at least eight hours before conducting a
comparison test.
Take the iHealth system to the lab.
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