Solving Problems - Westinghouse WFE517 User Manual

SOLVING PROBLEMS

Faults
If there is a problem with the oven and/or grill, please:
• Check the points listed below before calling for
service. It may be possible to avoid a call by fixing the
problem yourself – and so continue cooking.
• For cooking problems, refer to "Dealing with cooking
problems".
NOTE: We may charge for service even in the guarantee
period if your problem is due to the causes listed below.
PROBLEM
Oven or grill not working
Note: If the household fuse continues to blow, call the Electrolux Customer Care Centre.
Oven not heating enough
Light and fans on continuously
Oven not working
Note: If the household fuse continues to blow, call the Electrolux Customer Care Centre.
Oven light not working
Note: If the household fuse continues to blow, call the Electrolux Customer Care Centre.
Cooker smoking when first used
Too much condensation building up
when baking
Smells when first using oven
120 minute timer ring not audible
Gas hotplates not working
Timer flashing
Stains appear to be under ceramic glass
Note: In the event of a power failure the gas burners may still be lit with a handheld igniter and used. Take care to avoid
letting unburnt gas flow for more than 5 seconds when attempting to light the burner.
Further information
If you need more information, service, replacement parts
or have a warranty enquiry, please contact the Customer
Care Centre:
• Australia – 1300 363 640, 8.00am - 5.00pm EST
Monday - Friday
• New Zealand – 0800 436 248, 8.00am - 5.00pm
EST Monday - Friday
Please have the following information ready: Model, Model
Number and Serial Number. This is shown on the data
plate which is visible when the oven door is open.
POSSIBLE CAUSES
Power not turned on
Household fuse blown
Controls incorrectly set
Circuit breaker tripped
Clock not set
Gas is off
Foil or trays on bottom of oven
Timer not in manual mode
Timer not in manual mode
Household fuse blown
Household fuse blown
Circuit breaker tripped
Lamp blown or loose in socket
Protective oils being removed
Too much water used when cooking
Protective oils being removed
Timer not wound sufficiently
Power not turned on at appliance
Household fuse has blown or power
supply is turned off
Gas is off
Burner parts or spark plugs are wet
or dirty
Power failure or interruption
These marks are on the surface of
the ceramic glass.
WHAT TO DO
Switch on electricity
Check fuses
Reset controls
Check circuit breaker
Set time of day on timer
Check gas is supplied to the cooker
Remove foil or trays
Set timer to manual mode
Set timer to manual mode
Check fuses
Check fuses
Check circuit breaker
Replace or tighten lamp
Turn grill on high for 30 mins and
then the oven on 220°C for 1 hour
Reduce amount of water
Leave oven door open after
cooking
This is normal
Turn timer knob past 20 minutes
then turn back to required number
of minutes
Switch on electricity
Check fuses
Check gas is supplied to the cooker
Clean and dry burners or spark
plugs
Reset time of day
Clean marks off with a razor blade
scraper and ceramic glass cleaner.
SOLVING PROBLEMS
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