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Take the time to read this book and learn how to
enjoYyour now Microwave Cooking Center. It con-
tains detailed operating jnstructjons and recom-
mendedmaintenance, as well as handy tips to help
you gain maxjmum benefits from your Microwave
Cookhg Center. Onceyou have read the book, keep
it handy to answer any questions you may have.
if you hav"e any additional- questions concerning
the operation of your Microwave Cookhg Center,
write—includin your phone number—to:
1! o nsumer Affairs
~
General Electric Company
Apphanee Park
Louisville, Kentucky 40225
IF YOU RECEIVED A DAMAGEDCOOKING CENTER,
immediately contact the dealer (or builder) from
whom you purchased it. They have been informed
of the proper procedure to take care of such mat-
ters and can handle it for you.
RegisterYourCookingC%naer
it is important that we, the manufacturer, know the
location of your Microwave Cooking Center should
a need occur for adjustments.
Pleasecheck with your supplier to be sure he has
registered you as the owner; also send in your Pur-
chase Record Card. If you move, or if your are not
the original purchaser please write to us, stating
model and serial numbers. This apyllance mustbe
registered. Please becertain thatit is.
Write to:
GeneralElectric Company
RangeProduct Service
AP2-21O
Appliance Park
Louisville, Kentucky 40225
RecordModeland SerialNumbers
Your Range has a nameplate on which is stamped
the model and serial numbers. Tolocate nameplate,
open oven door and look at top of oven opening.
Model and serial numbers are also on the Purchase
Record Card which came with your Microwave
Cooking Center. Record the numbers in the spaces
provjded below.
Please refer to both model and serial numbers in
any future correspondence or product service calls
concerning your Microwave Cooking Center.
Model i Number
SerialNumber
DatePurchased
KEEPPURCHASE RECEIPT W ITHTHISf100KTOESTAB-
LISHTHEWARRANTY PERIOD.
1
,.
B63fore ' You Ckil for Servkxx
Check "Common Problems" section, (See page 30.)
{t lists many minor causes of operathg problems
that you can correct yourself and may save you an
unnecessary service calL
H 'Ycbul+!eecl Serv!ce
In many cities, there's a General Electric Factory
Service Center. Call and a radio-dispatched truck
will come to your home by appointment—morning
or afternoon. Charge the work, if you like. All the
centers accept both Master Charge and Wsa cards.
Orlook for the GeneralElectric franchised Customer
Care@ servicers. You'll find them in the Yellow
Pagesunder"GENERAL ELECTRIC CUSTOMER C ARE@
SERVICE." or "GENERAL ELECTRIC–HOTPOINT
CUSTOMER CARE@ SERVICE."
lfyoune~dservico literature, p atislists,partsor
-
series,contact oneofthe Factory Servjce Cent
,a
franchised CustomerCare@servicer or your General
Electric dealer.
Ext6nded ServiceContracts: The terms of your war-
ranty provide free service covering fajlures due to
manufacturing defects for a definite period of time.
After this warranty expires you may purchase an
ExtendedService Contract which will enable you to
budget you.r service needs. This coverage beyond
warranty IS available from our Factory Service
Centers and from many franchised Customer Care@
servicers. It is a good idea to apply for this cov-
erage before your warranty expires.
Stepsto Followfor FWther Help
First,contact the people who serviced your micro-
wave oven, Explain why you are dissatisfied. In
most cases, this will solve the problem.
Next, i f you are still dissatisfied, write all the details–
including your phone number—to:
Manager, Consumer Relations
GeneralElectric Company
WCE-312
Appliance Park
Louisville, Kentucky 40225
I%ally, if your problem is still not resolved, write:
Major Ap Iiance ConsumerAction Panel
!V
20 North acker Drive
Chicago, Illinois 60606
This paneliknown asiMACAP, isagroupofl
'
pendent consumer experts under the sponsor
of several industry associations. Its purpose is o
study practices and advise the industry of ways to
improve customer service. Because MACAPis free
of industry control and influence, it is able to make
f
im artial recommendations and consider each case
in ividually.
.
m
.
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