Motorola WT4070 Integrator Manual page 178

10 - 12 WT4070/90 Wearable Terminal Integrator Guide
Troubleshooting the Single Slot USB Cradle (Continued)
Table 10-4
Symptom
During data
communications,
no data was
transmitted, or
transmitted data
was incomplete.
Cannot
ActiveSync with
Host Computer
Possible Cause
Wearable terminal
removed from cradle
during communications.
Incorrect cable
configuration.
Communications
software is not installed
or configured properly.
Wrong USB cable used.
Host computer not
configured properly.
The wearable computer
is not fully seated in the
cradle.
Replace wearable terminal in cradle and retransmit.
See the System Administrator.
Perform setup as described in
Ensure that Microsoft ActiveSync 4.1 or greater is installed on the
host computer.
Ensure that the cable has a USB A connector on one end and a
USB mini B connector on the other end.
Ensure that ActiveSync on the host computer is set to allow USB
connections.
Remove and re-insert the wearable computer into the cradle,
ensuring it is firmly seated.
Action
Chapter 2, Accessories.