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Test individual devices
To test individual devices, use the following procedure:
1. Try a code or card at the AI device controlling the gate. Be sure the
code or card is one that is known to be working at that location and
time. Try several codes to verify operation. Note which code(s) were
tried and the response at each device as well as the response that
appears on the event log.
2. Try the same code(s) or card(s) at other access devices on the
property. Compare the result with the previous step. Try to narrow
down which devices are affected.
3.
To determine whether the problem is in the device or the location,
make sure to allow for access and egress of customers and then
remove the device in question. Switch the device with another similar
device that has been proven to be working. For example, if the
entrance keypad isn't working, but the exit one is, then switch the
two. Be sure to switch the addresses also. If the problem stays in the
same location, it is probably a wiring issue. Contact a service
company to check the wiring.
Test multiple devices or entire site
Generally, multiple problems are a sign of problems in the wiring, either
from bad splices, pinched or nicked wires, radio frequency interference,
water in the conduit, or incorrect wire type. To check the entire site for
problems, use the following procedure:
1. Allow for access and egress of customers and open all device
housings.
2. Unplug the power and data terminal blocks on every AI device on the
site.
3. Once every device on the site is unplugged, add one device at a time
back into the system.
4. Allow the device to function for an hour and then add in the next
device in line.
Eventually, a device will be added that causes the problem to
manifest. Switch this device with one that has been previously added
to verify if the problem exists in the location or in the device.
5. If the problem stays in the same location, it is probably a wiring
issue. Contact a service company to check the wiring.
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Introduction
The LiftMaster Q Access Keypad is a powerful tool for controlling entry to
or exit from a secured area. It works in conjunction with a LiftMaster
Q2010 Base Unit control system. The Q Access Keypad has many
features that allow it to be used for gate access, building access, room
access, elevator access, etc. It is designed for ease of use and flexibility.
Both the keypad and the large LCD are backlit for easy visibility both day
and night, in bright sunlight and dark shadows.
Features and Options
Q Access Keypad
The Q Access Keypad comes standard with an all-metal, vandal-
resistant touch pad. This sealed, weatherproof touch pad has all-metal,
full travel keys that are lighted for easy nighttime use. Its rugged
construction makes it all but impervious to vandal attacks.
Wiegand Reader
The Q Access Keypad has an optional Wiegand effect reader available
that will read Wiegand format cards, such as proximity cards. These
cards do not require physical contact with the Q Access Keypad to be
read. Depending on the reader option selected, the cards can be read
from 1 to 6 inches away.
Pinhole Camera
The Q Access Keypad can be equipped with an optional pinhole-style
camera that will allow an image of each customer to be recorded. The
camera is positioned in such a way as to capture the face of the
customer. Cameras are available in Color using NTSC format. The
camera will work in low-light conditions, but provides a much more
recognizable picture with adequate lighting.
Device Tamper
The Q Access Keypad is equipped with a built-in optical tamper sensor.
If the unit is removed from its housing or if the housing is opened the
controlller will report a tamper alarm. The sensor can be disabled by
selecting the DISABLED option in the setup procedure.
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