Gooseneck Stand Mount; Cleaning The Magnetic Stripe Reader; Figure 2: Gooseneck Stand - Chamberlain LiftMaster Q Installation Manual

Cleaning the Magnetic Stripe Reader

The Q Access Keypad is shipped with a cleaning card for the magnetic
stripe reader (if installed). The cleaning card is a small plastic card with a
special cleaning surface on one side that has been saturated with a
cleaning solution. To clean the reader, swipe the cleaning card several
times through the slot in the reader. Once the card has been used, it
should be disposed of. Additional cards can be ordered from
Chamberlain Access Solutions. It is advisable to keep a supply of cards
on hand.
Troubleshooting
For a New Installation, the typical problems encountered are related to
the installation or configuration process. Start at step 1 in the
Troubleshooting Steps section and proceed until the problem is found
and resolved.
For an Existing (previously working) Installation, the first step is to
determine whether anything has been changed at the site. For instance,
Has there been any new construction? This includes any changes to the
site, adding units, reconfiguring units, changing or adding video
surveillance components, changing any electrical wiring, roofing
changes, painting, etc. Even with a small change, wiring can be
disturbed or disconnected or something new can interfere with
equipment operation.
•
If there has been new construction, start at step 1 in the
Troubleshooting Steps section and proceed until the problem is
found and resolved.
•
If the keypad is not working, start at step 1 and proceed until the
problem is found and corrected.
•
If the keypad is receiving power, start at step 4 and proceed until
the problem is found and corrected.
Keep thorough notes during troubleshooting to compare against and to
help find problems, prevent confusion, and save time if site service by a
technician is required.
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Gooseneck Stand Mount

These stands are designed for mounting on concrete pads at the driver
side of the site entry or exit area. The base plate is equipped with a hole
that will accept conduit (¾" maximum) for the electrical wiring to the Q
Access Keypad. The installer must make sure the conduit is placed
properly and the wiring is run through the conduit before mounting the
gooseneck stand to the concrete base.
The actual location of the gooseneck and the mounting techniques used
may be affected by local building codes. Only licensed contractors
should attempt to install gooseneck stands.
When installing the gooseneck stand in an area where it can be
damaged by contact with vehicles, bollards should be placed around the
gooseneck. This will prevent vehicles from hitting the gooseneck stand
and possibly damaging the Q Access Keypad.
There are several different styles of gooseneck stands available. See
Figure 2 for the dimensions of two typical styles.

Figure 2: Gooseneck Stand

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