Using Features Via The 5212/5312 Ip Phone - Mitel 5320 User Manual

Final
• Select the
Making a second call on the 5212/5312 IP phone
To make a second call while on an active call, follow these steps:
1 Press any available Line Appearance key. This puts the active call on
hold and provides dial tone for a second call.
2
To make an internal call, dial the extension. To make an external call, dial
the prefix required for external dialing (usually 9) followed by the number
you want to call.
320
3
When you finish dialing the number, the call is placed.
Calling: Robin Jones
4
If you place an internal call, the LCD displays the extension and name of
the connected party once the call is answered. If you place an external
call, the LCD screen displays the name of the connected party, or if the
name is unknown, just the phone number.
320: Robin Jones
5
To switch between two active calls, press the flashing Line Appearance
key. This puts the active call on hold and activates the other call.
Ending one call keeps the second call on hold. To reconnect to the second
call, press the flashing Line Appearance key.

Using features via the 5212/5312 IP phone

This section explains the features available from your 5212 IP phone. Some
of these features must be pre-programmed in order to be available. To learn
how to program features to keys, see
3-way call on the 5212/5312 IP phone
Using 3-Way Call, you can set up a phone call among three separate parties.
To activate 3-Way Call, follow these steps:
1
While on an active call, press the
call on hold, and selects an available Line Appearance. The LCD screen
displays:
key if using the speakerphone.
"Program memory keys"
key twice. This places the first
Using the phone system 63
on page 124.