Panasonic WV-SW550 Series Operating Instructions Manual page 208

23 Troubleshooting
Symptom
Images cannot be saved on
the SD memory card.
Failed to write/read data on
the SD memory card.
SW559 SW559 SP509 SP509 SF549 SF549
SF539 SF539
Cannot transmit audio to the
camera.
SW559 SW559 SP509 SP509 SF549 SF549
SF539 SF539
Audio is not output from other
products such as a network
disk recorder or PC software
package.
SW559 SW559 SP509 SP509 SF549 SF549
SF539 SF539
The alarm occurrence
indication button, the [AUX]
buttons and the SD recording
status indicator* on the "Live"
page do not display the
current status in real time.
*
SW559 SW559 SP509 SP509
SF539 SF539
208 Operating Instructions
•
Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.
•
Is the SD memory card formatted?
Format the SD memory card.
•
Isn't the write protect switch set to "LOCK"?
When the write protect switch is set to "LOCK",
available size/total size indication of the SD memory
card to be displayed on "Remaining capacity" of the
[SD memory card] tab will be "********KB/
********KB".
•
Is "--------KB/--------KB" displayed on "Remaining
capacity" of the [SD memory card] tab?
Format the SD memory card.
•
Is any recognition error received when the "Diag." of
"E-mail notification" or "Panasonic alarm protocol" is
used?
Format the SD memory card.
•
Isn't the SD memory card out of order?
There are limited times to overwrite on an SD
memory card. When frequently overwritten, it may
be at the end of product life. It is recommended to
replace the SD memory card.
•
Are the microphone and the speaker connected
correctly and firmly?
Confirm that they are connected correctly and firmly.
•
Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View 4S" is installed.
•
Some of the products such as a network disk
recorder or PC software package may not support
"G.711". Set the audio encoding format of the
products to "G.726 (32 kbps)."
•
Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera
View 4S" is installed.
SF549 SF549
•
Is "Real time" selected for "Alarm status update
mode"?
Cause/solution Reference pages
Installation Guide
64
-
64
64
125
126
-
Installation Guide
3
110
3
53