Maintenance And Care; Troubleshoot - Rinnai RB-3002E-CB Operation & Installation Manual

Disconnect the power supply cord before carrying
out any cleaning or maintenance activities.
Cleaning the appliance

The appliance should be cleaned regularly, preferably
after each use.

Do not use abrasive or corrosive cleaning agents as these
may scratch the surface.

Avoid using hard, abrasive brushes or sponges.

Never use steam cleaners or pressure cleaners on the
appliance.

Clean the hob with a damp soft cloth using and mild
detergent or suitable ceramic and stainless steel hob
cleaner. Do not apply cleaner when the hob is still hot as
this could result in marking on the surface. Wipe dry with
a soft dry cloth. Ensure that all cleaner residues are
removed as residues can burn onto the appliance next
time it is used and could cause possible damage to the
surface.

To remove more stubborn dirt, or if any sugary deposits
are melted on the hob during cooking, remove the spills
as soon as possible with a special scraper
surface is still hot. Allow the appliance to cool down, and
then clean the hob as described above.
*
Scraper for glass ceramic can be purchased from specialized shops.
In case of minor faults or problems with the appliance
operation, please check the following instructions to see if
you could resolve the problem before calling for technician
service.
The appliance does not work

Check that the main switch is turned on and the plug is
properly inserted in the electrical outlet.
The hob gives off a smell when used for the first time

This is a normal occurrence. See 'Using for the first time'
in this manual.
The cooking zones will not switch on or are not functioning

Check if more than 10 seconds have passed since the
appliance was switched on.

Check if the child lock function is deactivated.

Check if several sensor
simultaneously. Touch only one sensor key at a time.

MAINTENANCE AND CARE

*
while the

TROUBLESHOOT

keys were touched
8
Useful tips

Allow the appliance to cool down to room
temperature before cleaning. Use a soft cloth
to dry surfaces that have been cleaned with
water to avoid water marks.

To avoid food or liquid residues forming
deposits on the appliance surface, remove
stains or spills as soon as possible without
waiting for the appliance to cool.
Code 'E' appears on display

This is a normal occurrence. See 'Overheating
protection for RB-3002E-CB' in this manual.

If code 'E' does not go off after the electronic
elements have cool down, there may be fault
with the electronic parts.
If the problem persists despite observing the above
checks, please contact your local Rinnai Customer
Care Centre for assistance.
For service calls under warranty, please note that it
is necessary to product your proof of purchase and
valid warranty card.