Maintenance And Care; Troubleshoot - Rinnai RB-3002H-CB Operation & Installation Manual

Disconnect the power supply cord before
carrying out any cleaning or maintenance
activities.
Cleaning the appliance

The appliance should be cleaned regularly,
preferably after each use.

Do not use abrasive or corrosive cleaning agents as
these may scratch the surface.

Avoid using hard, abrasive brushes or sponges.

Never use steam cleaners or pressure cleaners on
the appliance.

Clean the hob with a damp soft cloth using and
mild detergent or suitable ceramic and stainless
steel hob cleaner. Do not apply cleaner when the
hob is still hot as this could result in marking on the
surface. Wipe dry with a soft dry cloth. Ensure that
all cleaner residues are removed as residues can
burn onto the appliance next time it is used and
could cause possible damage to the surface.
In case of minor faults or problems with the appliance
operation, please check the following instructions to
see if you could resolve the problem before calling for
technician service.
The appliance does not work

Check that the main switch is turned on and the
plug is properly inserted in the electrical outlet.
The hob gives off a smell when used for the first time

This is a normal occurrence. See 'Using for the first
time' in this manual.
The cooking zones will not switch on or are not
functioning

Check if more than 10 seconds have passed since
the appliance was switched on.

Check if the child lock function is deactivated.

Check if several sensor keys were touched
simultaneously. Touch only one sensor key at a
time.
If the problem persists despite observing the above checks, please contact your local Rinnai Customer Care Centre for
assistance. For service calls under warranty, please note that it is necessary to product your proof of purchase and valid
warranty card.

MAINTENANCE AND CARE



TROUBLESHOOT

Code 'E' appears on display


The hob gives off a "buzzing sound"

The appliance produces a "whirring sound"

10
To remove more stubborn dirt, or if any sugary
deposits are melted on the hob during cooking,
remove the spills as soon as possible with a special
*
scraper while the surface is still hot. Allow the
appliance to cool down, and then clean the hob as
described above.
*
Scraper for glass ceramic can be purchased from specialized
shops.
Useful tips

Allow the appliance to cool down to room
temperature before cleaning. Use a soft cloth to
dry surfaces that have been cleaned with water
to avoid water marks.

To avoid food or liquid residues forming
deposits on the appliance surface, remove
stains or spills as soon as possible without
waiting for the appliance to cool.
This is a normal occurrence. See 'Overheating
protection for RB-3002E-CB' in this manual.
If code 'E' does not go off after the electronic
elements have cool down, there may be fault with
the electronic parts. Contact your local Rinnai
Customer Care Centre for assistance.
Some cookware may produce a "buzzing sound"
during induction cooking on higher power settings.
This is a normal occurrence. The noise is a result of
vibrations caused by induced currents. The sound
will decrease or cease altogether when the power
setting is reduced.
The hob has a ventilation cooling fan to help extend
the life of the appliance. When the hob is used
extensively, the fan comes on and creates a
"whirring sound". The fan may continue to run
after the appliance has been switched off. This is a
normal occurrence.