Contacting Technical Service; Treadmill Warranty - Spirit Z 100 Service Manual

t is the responsibility of the Dealer to assemble and setup any Spirit product they have sold, as well as
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diagnose problems and perform service, regardless of the product's location. Recognizing the importance of
insuring the consumer's satisfaction, Spirit technical support will always be available to assist the Dealer in
diagnosing a problem. All warranties are valid from the original date of purchase by the original purchaser.
PARTS ORDERS
Fax your order using a completed parts purchase order to (870) 930-9013. Please do not call to place your
parts orders, fax only. Service technicians are available to assist in the repair of treadmills. If taking parts
orders by telephone, technical service calls will go unanswered. Standard shipping is UPS ground. If you
need an order shipped by another method, you must pay for shipping.
CUSTOMER SERVICE
Calling from Store Location
Dial 1 to reach the first available technician, or select the extension number for one technician. You must have
the serial number of the machine.
Eddie Greene, Customer Service Supervisor ext. 630
Jerry Savage, Customer Support ext. 632
Travis Lawrence, Customer Support ext. 633
Kevin Thomas, Customer Support ext. 628
If the technician you choose is unavailable, leave a detailed message. Leave only one message. Do not call
another extension. Do not leave multiple messages. This results in a duplication of effort and keeps our
technicians from assisting you and other customers in a prompt manner.
Calling from Customer Location
Dial 0 for an operator. Relay to the operator you are a dealer and in a customer's home. You will be assisted
by the first available technician.

TREADMILL WARRANTY

Spirit Manufacturing Inc. warrants all its treadmills' parts for a period of 5 years from the date of retail sale, as
determined by sale receipt, or eighteen (18) months from the original factory shipping date, whichever comes
first. Spirit's responsibilities include providing new or remanufactured parts, at Spirit's option, and technical
support to our independent dealers and servicing organizations. In the absence of a dealer or service
organization, these warranties will be administered by Spirit directly to a consumer. An extended warranty
period applies to the following components:
Drive Motor
Deck Wear
Electronics / Belt / Rollers
Frame Weldments
All other Components
CONTACTING CUSTOMER SERVICE
Fax 870-930-9013
Call 800-258-4555
30 Years
5 Years
5 Years
Lifetime
5 Years
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