Superior DRT4036TEN Installation And Operation Instructions Manual page 25

WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
OBSERVED PROBLEM
Gas odor even when gas control valve is off
Gas odor during combustion
Glass soots
Dark residue on logs or inside of fireplace
126721-01B
TROUBLESHOOTING Continued
POSSIBLE CAUSE
1. Gas leak. See Warning statement at top
of page
2. Control valve defective
1. Foreign matter between control valve and
burner
2. Gas leak. See Warning statement at top
of page
1. Debris around burner air mixer
2. Improper vent configuration
1. Air holes at burner inlet blocked
2. Burner flame holes blocked
3. Improper venting or excessive blockage
4. Excessive amounts of embers and pan
material
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REMEDY
1. Locate and correct all leaks (see Checking
Gas Connections, page 16)
2. Replace control valve
1. Take apart gas tubing and remove foreign
matter
2. Locate and correct all leaks (see Checking
Gas Connections, page 16)
1. Inspect opening at base of burner to see
that it is NOT packed with any type of
material
2. Check vent configuration specification
(see Venting Installation, page 10)
1. Clean out air holes at burner inlets. Peri-
odically repeat as needed
2. Remove blockage
3. Have vent system inspected, including
termination cap. Remove any restrictions
or obstruction
4. Clear excess embers until a minimum gap
of 1/2" remains under grate
25