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Error Messages
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160
InfoPrint 20: User's Guide -- Web Version
Note: Do not power off the printer while this message displays. Powering
off could damage the printer.
WAIT FOR IDLE PRINTER
Meaning: You attempted to print from the Test Menu while the printer was
processing PCL, PostScript, or IPDS data.
Action: When a port timeout occurs for the data stream (PCL5e,
PostScript, or IPDS), the Ready message appears on the operator panel.
Wait for the Ready message and then try printing again.
WARMING UP
Meaning: The printer is warming up. When it is warm, it displays the
READY message.
Action: None required. If the message seems to appear too frequently,
change the value for the power-saving mode to a larger value. See
"Changing the Power Savings (Sleep Mode) Interval" on page 23 for
instructions on how to change the setting.
If the message displays for several minutes, the printer controller
connection may be bad. In this case, call for service.
The following error messages require operator intervention; they are listed
numerically.
02 TONER LOW
Meaning: The toner in the printer cartridge is low.
Action: Press the Continue key to continue printing (the TONER LOW
message remains on the display). Ensure that a new toner cartridge is
available. When the print quality becomes unacceptable, install the new
toner cartridge (see "Changing the Toner Cartridge" on page 101).
Note: The TONER LOW item on the Configuration Menu lets you specify
whether or not you want the printer to stop printing when it detects a
TONER LOW condition. See "Configuration (Config) Menu" on
page 72.
03 2000 SHEET INPUT COVER OPEN
Meaning: The cover at the back of the 2000-Sheet Input Drawer is open.
Action: Close the cover. If the message persists, make sure both corners
of the cover are completely closed. Also check for paper inside the cover.
04 TONER CART MISSING
Meaning: The toner cartridge is either missing or is not in place.
Action: Open the printer and make sure the toner cartridge is seated
correctly. If you have not installed a toner cartridge, do so now.
06 TOP COVER OPEN
Meaning: The top cover is open.
Action: Close the cover.
09 DUPLEX COVER OPEN
Meaning: A cover is open on the duplex unit.
Action: Make sure both duplex covers are closed.
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